dashrajawat
Topic Author
Posts: 8
Joined: Fri Mar 04, 2011 2:37 pm

Survey On Customer Loyalty In Aviation.

Tue Mar 15, 2011 9:33 pm

Hello everyone,

I am studying International Tourism Management at Leeds Met University. For my dissertation I am conducting primary research on the topic of customer loyalty in aviation. It would help me a lot if you would fill-in my questionnaire . I am posting this link after getting proper permission from the moderators.

https://www.surveymonkey.com/s/loyaltyinaviation

Please help a student.  
It will not take too long.

Thanks,

Darshan.
 
ArmitageShanks
Posts: 3766
Joined: Tue Dec 30, 2003 5:30 am

RE: Survey On Customer Loyalty In Aviation.

Tue Mar 15, 2011 10:32 pm

I filled out the survey but didn't send it in because I'm required to give you my email address. I'll send it in if I can do it without identifying myself.
 
dashrajawat
Topic Author
Posts: 8
Joined: Fri Mar 04, 2011 2:37 pm

RE: Survey On Customer Loyalty In Aviation.

Tue Mar 15, 2011 11:13 pm

As stated in the questionnaire, the email address is just required for authentication. That means my supervisor needs to know that these have been filled in by real people and not just me filling in one after another. If you wish, you can provide an email address that is not personal. I am a student and this information will not be misused. My name is Darshan Singh Rajawat ( d.rajawat7752@student.leedsmet.ac.uk), if this assures you in anyway.

Although it is fine if you really don't want to give your email. You can fill in the rest.

Thanks again.
 
klm672
Posts: 2514
Joined: Mon Oct 04, 1999 6:09 am

RE: Survey On Customer Loyalty In Aviation.

Tue Mar 15, 2011 11:43 pm

I am going to go ahead and do the survey, but do you feel you'll get a bias result, puting it on an aviation enthusist website such as this?
 
CXfirst
Posts: 2889
Joined: Tue Jan 30, 2007 8:13 pm

RE: Survey On Customer Loyalty In Aviation.

Wed Mar 16, 2011 10:35 am

you're welcome.

-CXfirst
 
dashrajawat
Topic Author
Posts: 8
Joined: Fri Mar 04, 2011 2:37 pm

RE: Survey On Customer Loyalty In Aviation.

Wed Mar 16, 2011 10:43 am

Thanks CXfirst, much appreciated.

And KLM672, I have also sent out an email with the same link to my University peers as well as posted it on my Facebook profile. Hopefully, I will get some diverse point of views. Thanks though for filling it in.
 
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BasilFawlty
Posts: 809
Joined: Fri Jun 05, 2009 11:23 am

RE: Survey On Customer Loyalty In Aviation.

Wed Mar 16, 2011 3:03 pm

Done, you're welcome.   
'Every year donkeys and mules kill more people than plane crashes'
 
Luxair747SP
Posts: 543
Joined: Fri May 21, 2010 2:24 pm

RE: Survey On Customer Loyalty In Aviation.

Wed Mar 16, 2011 4:38 pm

Done, very interesting survey  
My blog about travelling in Moscow & Russia:
https://russiainanutshell.wordpress.com
 
fixfox
Posts: 46
Joined: Wed Dec 03, 2003 6:36 am

RE: Survey On Customer Loyalty In Aviation.

Wed Mar 16, 2011 4:39 pm

OK Darshan,

Duly filled in, success with your dissertation!

Regards, Aart  
 
dashrajawat
Topic Author
Posts: 8
Joined: Fri Mar 04, 2011 2:37 pm

RE: Survey On Customer Loyalty In Aviation.

Wed Mar 16, 2011 8:27 pm

@ BasilFawlty, Luxair747SP and Fixfox.

Thanks a lot guys.
 
Speedbird741
Posts: 404
Joined: Sat Aug 23, 2008 3:13 pm

RE: Survey On Customer Loyalty In Aviation.

Wed Mar 16, 2011 10:07 pm

Good luck  

Speedbird741
Boa noite Faro, Air Portugal 257 climbing flight level 340
 
planeguy727
Posts: 1054
Joined: Fri Mar 30, 2007 2:58 am

RE: Survey On Customer Loyalty In Aviation.

Thu Mar 17, 2011 12:05 am

Happy to participate (as a faculty member I like to support students).
I want to live in an old and converted 727...
 
dashrajawat
Topic Author
Posts: 8
Joined: Fri Mar 04, 2011 2:37 pm

RE: Survey On Customer Loyalty In Aviation.

Thu Mar 17, 2011 10:48 am

Thanks Speedbird741 and Planeguy727.

The response as of now has been fantastic, but I still need some more.
So guys (and girls) please ! It would be brilliant if you could fill-in one for me. Thanks.

[Edited 2011-03-17 03:50:19]
 
Pe@rson
Posts: 16015
Joined: Sat Jan 13, 2001 6:29 pm

RE: Survey On Customer Loyalty In Aviation.

Thu Mar 17, 2011 12:14 pm

Done it. Good luck with your dissertation.  
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
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WildcatYXU
Posts: 2611
Joined: Sat May 06, 2006 2:05 pm

RE: Survey On Customer Loyalty In Aviation.

Thu Mar 17, 2011 12:56 pm

Done (yesterday). Good luck!.
310, 319, 320, 321, 333, 343, 345, 346, 732, 735, 73G, 738, 744, 752, 762, 763, 77L, 77W, 788, AT4, AT7, BEH, CR2, CRA, CR9, DH1, DH3, DH4, E75, E90, E95, F28, F50, F100, Saab 340, YAK40
 
jetblast
Posts: 950
Joined: Fri Nov 05, 2004 11:19 am

RE: Survey On Customer Loyalty In Aviation.

Thu Mar 17, 2011 1:49 pm

Done. As a fellow student I know the feeling of trying to get these things done.

Best of luck.
Speedbird Concorde One
 
dashrajawat
Topic Author
Posts: 8
Joined: Fri Mar 04, 2011 2:37 pm

RE: Survey On Customer Loyalty In Aviation.

Thu Mar 17, 2011 10:51 pm

@ Pe@rson, WildcatYXU . Thanks a lot guys.

@Jetblast . Oh it is a pain, but hopefully I will get some good results out of it. Fingers crossed. Thanks though.
 
AirCanada787
Posts: 255
Joined: Wed Nov 17, 2010 7:56 am

RE: Survey On Customer Loyalty In Aviation.

Fri Mar 18, 2011 4:30 am

Done! Good luck!

Quoting jetblast (Reply 15):
As a fellow student I know the feeling of trying to get these things done.

Same with me, its even worse when you need to interview people face-to-face.
The mind, like a parachute, functions only when open.
 
dashrajawat
Topic Author
Posts: 8
Joined: Fri Mar 04, 2011 2:37 pm

RE: Survey On Customer Loyalty In Aviation.

Fri Mar 18, 2011 1:00 pm

Guys I just need 7 more responses and the survey closes in less than a day.
So please please please take out some time and fill it in !!!


@AirCanada787
I have heard about that. Some of my mates decided to do Face-to-Face interviews and
it is taking them ages to transcribe.
 
dashrajawat
Topic Author
Posts: 8
Joined: Fri Mar 04, 2011 2:37 pm

RE: Survey On Customer Loyalty In Aviation.

Sat Mar 19, 2011 12:06 pm

This survey is now closed.
Thanks everyone for their support, I am really grateful.

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