I've read a lot of online reviews about RJ and most of them are not that flattering. Since I trust the opinion of A.netters more than the opinion of "ordinary people" when it comes to airlines I decided to start a topic here. Those of you who have flown LHR-AMM-BKK or KUL-AMM-LHR with them recently, how did you find the service? Was it really as rude as people say? Was your luggage destroyed or lost? Was Amman airport an awful place to spend a few hours in? All the mentioned flights are listed as operated by A332, which are very new, so at least the onboard experience (IFE, etc.) should be nice, right? Since I'm a freak, I'll also ask this How good are the chances to get a A342 or A313 instead of the listed A332 on those routes? I'm assuming that safety is not an issue on RJ, but comments regarding this are also welcomed!
What would be the best and safest airline to use between Jakarta and Balikpapan? I've understood that Garuda is nowadays decent, but their price for that relatively short flight was really high ($300+). I know, that flying in Indonesia is still safer than walking/driving/cycling/whatever in Europe, so please don't bother with those comments