ual747den
Posts: 1472
Joined: Sat Dec 27, 2003 1:29 pm

Question About WN Preboarding

Mon Apr 18, 2011 11:40 pm

Now that WN has this business traveler sort of option what is their policy on pre-boarding people who have special needs? Does WN let the FF's on first since they have paid for this service?

I would imagine because of the way they board on WN that everyone would want to fit into the pre-board group but when their is a real reason for someone to pre-board what is Southwest's policy?
/// UNITED AIRLINES
 
atrude777
Posts: 4258
Joined: Wed Aug 13, 2003 11:23 pm

RE: Question About WN Preboarding

Mon Apr 18, 2011 11:49 pm

Pre Boarders, still board before anyone else, however they are not allowed to sit in the exit row (which is usually what Business Select folks want anyway).

Family's board after A, before B, so no pre boarding for that. Wheelchair pre-boards are usually seated in the first row for easy and quick access. Everyone else, Deaf, Blind, etc, may pre board and sit anywhere, EXCEPT the exit row, as again I mentioned earlier, since that is usually what Business Select Customers want.

Thing is, and its the same for all airlines, they cannot question if the disability is real or not, in terms of proving it.

Alex
Good things come to those who wait, better things come to those who go AFTER it!
 
seven3seven
Posts: 272
Joined: Wed Apr 27, 2005 6:55 am

RE: Question About WN Preboarding

Mon Apr 18, 2011 11:53 pm

Dude what is your deal with Southwest? Why all the hate on your posts?
My views are mine alone and are not that of any of my fellow employees, officers, or directors at my company
 
WNCrew
Posts: 871
Joined: Tue Jun 06, 2006 11:22 pm

RE: Question About WN Preboarding

Mon Apr 18, 2011 11:59 pm

I think a lot of Business Travellers just like to sit towards the front. The Exit Row is great is you get 1 of 4 seats... but that's it. The little LUV-Seat (the two together) have no additional legroom and do not recline, and the seat behind them have no additional legroom either.... so there's no comfort benefit to sitting there.
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
 
chrisair
Posts: 1787
Joined: Fri Sep 01, 2000 11:32 pm

RE: Question About WN Preboarding

Tue Apr 19, 2011 12:04 am

Quoting seven3seven (Reply 2):
Dude what is your deal with Southwest? Why all the hate on your posts?

I didn't detect any "hate" with this post (although I suspect given the OP's "job" at DEN, he probably doesn't like the tenant in terminal C without a Widget on the tail  )

Quoting WNCrew (Reply 3):
I think a lot of Business Travellers just like to sit towards the front.

+1. Although on those early morning flights, I head to the back. I can usually get a whole row back there and fall asleep.
 
QANTAS747-438
Posts: 1660
Joined: Mon Jan 22, 2001 7:01 am

RE: Question About WN Preboarding

Tue Apr 19, 2011 12:19 am

Preboard paxs are a hot topic of debate at WN. The thing is, anyone can preboard. You go to the counter and ask to preboard. We then ask if you require a certain seat on board. If the answer is yes, then that's it. It's a done deal. We can't ask any more questions. That's why the Friday night flights to Vegas often have the girls who are all dressed up ready for a weekend on the town preboarding, for example. Who's to say they're not pregnant, or are claustrophobic, or some other medical thing that's not physically apparent. Most people know how to work it.
My posts/replies are strictly my opinion and not that of any company, organization, or Southwest Airlines.
 
ual747den
Posts: 1472
Joined: Sat Dec 27, 2003 1:29 pm

RE: Question About WN Preboarding

Tue Apr 19, 2011 4:00 am

Quoting seven3seven (Reply 2):
Dude what is your deal with Southwest? Why all the hate on your posts?

What are you talking about, where is the hate in this post?

My view of Southwest is one that not many "fans" can understand. I do not like the airline at all from a passenger standpoint, however I am a big fan of Southwest as a business. It's a lot like how I feel about Walmart, I hate shopping in the store because the majority of their customers are complete trash but as a business I admire Walmart for all they have done and continue to do to make money.

Quoting chrisair (Reply 4):
I didn't detect any "hate" with this post (although I suspect given the OP's "job" at DEN, he probably doesn't like the tenant in terminal C without a Widget on the tail &nbsp Wink

I really wish I did work at DEN but I'm at United's WHQ in Chicago.

As an aside I will actually be flying on WN with my grandmother! My aunt lives in PHX and booked a ticket for my grandmother to visit her for about a month and no one talked to me about any of it until my parents asked if I would be able to get her to the airport and to the gate since I have a SIDA badge. I called my aunt and asked her why she didn't ask me for a ticket and she told me that she didn't want to bother me. When I asked her why she booked on WN over UA she told me that it was the free bags that made up her mind. That really made me think twice! So being the amazing grandson I am I told my grandmother that I could not let her fly alone and bought myself a ticket to fly with her on WN. I have not done this in a very long time and I am very excited to see how things go, I might have time to get on here tomorrow night when I get home and ill let everyone know who it went.!!!!
/// UNITED AIRLINES
 
BD338
Posts: 576
Joined: Sun Jul 04, 2010 3:00 am

RE: Question About WN Preboarding

Tue Apr 19, 2011 4:01 am

Quoting QANTAS747-438 (Reply 5):
Preboard paxs are a hot topic of debate at WN. The thing is, anyone can preboard. You go to the counter and ask to preboard. We then ask if you require a certain seat on board. If the answer is yes, then that's it. It's a done deal. We can't ask any more questions. That's why the Friday night flights to Vegas often have the girls who are all dressed up ready for a weekend on the town preboarding, for example. Who's to say they're not pregnant, or are claustrophobic, or some other medical thing that's not physically apparent. Most people know how to work it.

it never ceases to amaze me how some people can't accept what they have and will cheat scam and lie their way to something they are not really entitled to, just so they can get on an airplane first. It's one of my pet peeves of flying (on any airline) that I frequently see perfectly able folks smirking as they pre-board as though they have got one over on us.
 
Cubsrule
Posts: 11508
Joined: Sat May 15, 2004 12:13 pm

RE: Question About WN Preboarding

Tue Apr 19, 2011 5:58 pm

Quoting UAL747DEN (Reply 6):
I do not like the airline at all from a passenger standpoint, however I am a big fan of Southwest as a business.

What bothers you about the passenger experience? Certainly, at least on shorter flights it's comparable to UA and in some ways superior.
I can't decide whether I miss the tulip or the bowling shoe more
 
PHLBOS
Posts: 6504
Joined: Thu Apr 01, 2004 6:38 am

RE: Question About WN Preboarding

Tue Apr 19, 2011 7:00 pm

Quoting UAL747DEN (Reply 6):
When I asked her why she booked on WN over UA she told me that it was the free bags that made up her mind. That really made me think twice!

   Interesting testimonial.
"TransEastern! You'll feel like you've never left the ground because we treat you like dirt!" SNL Parady ad circa 1981

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