I need some urgent help from somebody who knows how the EU flight cancellation law works.
I have a flight with Jet4You (GVA-CMN) in 8 days. Return is in 3 weeks. The airline emailed me some days ago (exactly 10 days pre departure) that my flights were cancelled, and they re-booked me on a flight 2 days later. Same for the return, 2 days later. Now I can NOT settle with that, I have work and onwards flights, I can simply not fly 2 days later!
I called Jet4You, and asked them to put me on Iberia, which they laughed about. They said they can only re-book me on their own company's flights, and there are NONE within 2 days of my original travel plans.
Now the EU law 2004/261 ( http://en.wikipedia.org/wiki/Regulation_261/2004 ) states:
"If a flight is cancelled, passengers are automatically entitled to their choice of (a.) re-routing to the same destination at the earliest opportunity (under comparable conditions); (b.) later rerouting, at the passenger's convenience, to the same destination under comparable conditions (subject to seat availability); or (c.) a refund of the ticket as well as a return flight to the point of first departure, when relevant."
and later down:
"The airline is also required to pay cash compensation as described below (400 EUR), unless one of the following conditions applies:
the airline notifies the passengers between one and two weeks prior to departure, and re-routes passengers so that they can:
depart no more than two hours earlier than scheduled, and
arrive no more than four hours later than scheduled"
So, since they obviously do NOT want to re-book me, does that mean I get my money back, plus 400 EUR? In that case I'll book the Iberia flight myself. But how does one get 400 EUR from a Moroccan airline? And does the EU law even apply for a Moroccan airline?
Please I need help ASAP as the flight is in only 8 days!