|Quoting readytotaxi (Reply 5):|
do you think Qantas have a marketing opportunity with this aspect of boarding or would the public not want a 2 tier boarding
Given that the vast majority of business class and elite travelers no doubt fly internationally and are therefore accustomed to receiving priority boarding (QF int'l use a more structured boarding system) I'm sure that they would definitely appreciate it.
The wider traveling probably wouldn't care what method was used, just so long as they got on the plane.
I believe that this system is entirely down to how QF
board. If you re-read the boarding announcement you will see that it says to present your boarding passes to the FLIGHT ATTENDANTS at the gate. On QF
the people scanning your boarding pass are the same ones serving you coffee. They don't, however, do the boarding announcements. These are done by someone sitting (usually) behind a "Customer Service Desk" somewhere. These people do all the paper work, play with the computers and everything else required to actually get the plane away and which on other airlines is done at the gate. Firstly, this means that they often cannot actually see the gate and therefore don't know when the line is sufficiently short to call the next boarding group. Secondly, and more importantly, at peak times they can be boarding several flights simultaneously. If they had to go QFXXX to Sydney is now boarding business class/QFYYY to Brisbane is now boarding business class/..../QFXXX to Sydney is now boarding rows 20-30/QFYYY to Brisbane is now boarding rows 20-30 etc etc then they would never stopped making announcements and not actually have time to do anything else!