YYZflyer
Topic Author
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Joined: Sun Feb 19, 2006 9:54 am

How Do You Cancel A Booked Flight?

Mon Jul 11, 2011 12:23 am

I booked Sunwing to fly to AMS in a few weeks yesterday. And now I find out the dates have changed to days that Sunwing doesn't fly there. Thankfully I purchased the cancellation waiver.   

I searched all over their website (flysunwing.ca) and can't find anything other than the description about it. Do I have to call them or is there something I missed?

Sorry if this belongs in poll/prefs but I figured I'd get a faster response on here and this needs to be done asap..
Avoid hangovers, stay drunk.
 
TheCommodore
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RE: How Do You Cancel A Booked Flight?

Mon Jul 11, 2011 1:54 am

I'd suggest you just pick the phone up and talk to someone.

That way, you know its been taken care of.  
“At first, they'll only dislike what you say, but the more correct you start sounding the more they'll dislike you.”
 
YYZflyer
Topic Author
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RE: How Do You Cancel A Booked Flight?

Mon Jul 11, 2011 2:22 am

Quoting TheCommodore (Reply 1):
I'd suggest you just pick the phone up and talk to someone.

Thank you that's what I wanted to know, I can call them to do it. :P I couldn't figure it out, the website wasn't helpful in telling me how to cancel. I've never had to have a flight canceled before.

 
Avoid hangovers, stay drunk.
 
jwenting
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RE: How Do You Cancel A Booked Flight?

Mon Jul 11, 2011 5:38 am

Quoting YYZflyer (Reply 2):
I couldn't figure it out, the website wasn't helpful in telling me how to cancel.

not surprising, they don't like cancellations so make them as hard as possible.
Better (for them) to have a no-show and get the same seat paid for twice (once by you and once by the standby passenger who takes it instead)  
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isitsafenow
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RE: How Do You Cancel A Booked Flight?

Mon Jul 11, 2011 3:03 pm

You call em up and say..."if it aint't Boeing, I'm not going"......
Thats how I crap out a flight.
safe (your latest cancer survivor and I feel GREAT).
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YYZflyer
Topic Author
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Joined: Sun Feb 19, 2006 9:54 am

RE: How Do You Cancel A Booked Flight?

Mon Jul 11, 2011 3:14 pm

Quoting isitsafenow (Reply 4):
You call em up and say..."if it aint't Boeing, I'm not going"......

Haha, well...it's a 767 so that won't work.  
Quoting jwenting (Reply 3):
Better (for them) to have a no-show and get the same seat paid for twice (once by you and once by the standby passenger who takes it instead)  

I'm not letting that happen. I'll cause a scene over the phone if I have to if that's how I get my way. 
Avoid hangovers, stay drunk.
 
RamblinMan
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RE: How Do You Cancel A Booked Flight?

Mon Jul 11, 2011 10:41 pm

Quoting YYZflyer (Reply 5):
I'm not letting that happen. I'll cause a scene over the phone if I have to if that's how I get my way.

If you purchased the cancellation waiver you will be well within your rights to expect a refund.

In general though, how I cancel a flight... since I hunt for sale fares it's always nonrefundable and usually less than the $150 change fee, so I just don't show up.
 
YYZflyer
Topic Author
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RE: How Do You Cancel A Booked Flight?

Mon Jul 11, 2011 11:54 pm

Quoting RamblinMan (Reply 6):
If you purchased the cancellation waiver you will be well within your rights to expect a refund.

I wasn't able to because I didn't book the flight more than 44 days in advance. They offered me travel vouchers for the future but I decided to extend my trip by a few days so I don't have to deal with that. Meh, wasn't a problem for me. I look forward to trying out Sunwing.  
Avoid hangovers, stay drunk.

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