Agree with Hoon. AY
service is friendly-but most of the time more reserved-as is the norm in Finland. However, service seems textbook ALL
THE TIME compared to the US. Aircraft is very new and comfortable, as mentioned AVOD throughout. HEL
airport is a dream airport. very small and modern. Signage is amongst the best and everything is in english as well. You will have no problems at all. immigration is a breeze as well. It's been a couple years since I've been in the lounge however it was very modern and had plenty of cold cuts and great bread on offer. I didn't really pay attention to the hot meals.
I also like the touch of Finland that's added with the iittala glassware on board.
If you have a nasty smoking habit like I do, you will find a smoking room in the baggage claim area.
Hope this helped a little bit! you are gonna have a great flight. If you have any further questions, ask away!