Avianca
Topic Author
Posts: 5274
Joined: Tue Jan 25, 2005 5:33 am

Lost Luggage With CX, What Are The Rules?

Mon Sep 19, 2011 2:19 am

Hi all,

arrived yesterday night after a 40 h flight ex LIM in HKG in a LA / CX combo and unfortunately my luggage did not arrived.
after asking for immiditately thinks like shampo etc.. they gave me 500 HKD in cash, but now my question, they just called and said they have no still clue were the luggage is.

So no my question, have I rights to buy staff that is afterwards reimbursed, in positive case how much is it?

thank you and kind regards
Avianca
Colombia es el Mundo Y el Mundo es Colombia

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