EUflyer
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Best Flag Carrier In The World?

Sun Oct 30, 2011 12:19 pm

I was having a debate with a fellow colleague who also enjoys flying, and we were trying to decide which airline would deserve the honour as the best flag carrier in the world, we could decide on some things but not others, the main sticking point came down to what you get in terms of cabin flown, but things we did agree on was seat comfort, catering and customer service.

So to cut a long story short, which flag carrier airline would you consider to be the best in the world based on seat comfort, catering and customer service?

[Edited 2011-10-30 05:22:53]
 
LOWS
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RE: Best Flag Carrier In The World?

Sun Oct 30, 2011 2:05 pm

Reluctantly, I cannot say OS. I would have to say LH.

On OS, you get a very comfortable, if old-ish seat and generally low loads on TATL. The food is also very good, though the IFE is still an old loop system, at least in Y on the 767s. I have not been on an OS 777.

On LH, save the un-refurbished 747s, you have a nice pitch, excellent food, excellent IFE and very thoughtfully designed seats, even in Y.
 
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Coal
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RE: Best Flag Carrier In The World?

Sun Oct 30, 2011 2:11 pm

SQ.

Cheers
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Nxt Flts: MI RGN-SIN | SQ SIN-RGN-SIN | CX SIN-HKG-PVG | SQ PVG-SIN
 
planejamie
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RE: Best Flag Carrier In The World?

Sun Oct 30, 2011 7:35 pm

Call me a tiny bit biased, but BA... Whilst they don't have as many frills as say EK and simian or like LH with a whole first class terminal, they do have great food, very good entertainment (on every long haul aircraft, nose to tail, unlike LH with no PTVs in Economy) and the seats are comfy, even in Economy. Customer Service is good, you can ring them up and you'll get an English person and someone who knows what they're doing. Even at the airports, with check-in, great service (the staff taking time to chat) and their self-service machines are some of the quickest and easiest I've come across.

Whilst some airlines do things a little more consistently than others (e.g. LH), in my experience, LH lacked warmth. It was professional with no faults, but the staff felt really cold and like it was "just a job".
 
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eurowings
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RE: Best Flag Carrier In The World?

Sun Oct 30, 2011 7:51 pm

All flag carriers have their strengths and weaknesses. I know it's an obvious one, but I have always felt that Singapore Airlines lives up to the hype. I have only flown them in economy, but they were so very consistent. The cabins are welcoming and comfortable, KrisWorld IFE is excellent, the catering is usually of a very high standard and the crew are extremely courteous and focused on the delivery of a great product. I was won over after a couple of flights.

That said, they all have individual strengths. I enjoy flights with LH, as I find them very efficient. Little gestures like free hot drinks and newspapers by the gates at MUC and FRA all make the experience that little bit better.

[Edited 2011-10-30 13:02:43]
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LOWS
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RE: Best Flag Carrier In The World?

Sun Oct 30, 2011 8:22 pm

Quoting planejamie (Reply 3):
LH with no PTVs in Economy

Maybe Wilco737 can correct me, but I think that is only on the 744s and even then, the ones they are keeping are getting a nice refurb.
 
byronicle6
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RE: Best Flag Carrier In The World?

Mon Oct 31, 2011 3:22 am

Definitely SQ without a doubt
Amazing ambience to the aircraft (especially B 777-300ER & A380), PTV in all seatbacks of all classes and aircraft and Krisworld is one of the best i have encoutered in all my travels, and you cant beat the Singapore Girl for service
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Viscount724
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RE: Best Flag Carrier In The World?

Mon Oct 31, 2011 4:14 am

Flag carrier is an outmoded term. All carriers with international routes are flag carriers on the routes they operate.
 
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OA260
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RE: Best Flag Carrier In The World?

Mon Oct 31, 2011 6:30 am

Quoting Viscount724 (Reply 7):
Flag carrier is an outmoded term. All carriers with international routes are flag carriers on the routes they operate.

Although to many ( not Anetters ) people do still think of their National Airline as a ''flag carrier'' . It is a perception that will stay for many more years to come.

As for my own preferences I think Swiss , British Airways and Turkish Airlines would be my top three. If we are talking about a small regional flag carrier then I would also add Olympic Air to my list as the service and product is very good.
 
wilco737
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RE: Best Flag Carrier In The World?

Mon Oct 31, 2011 8:34 am

Quoting lows (Reply 5):
Maybe Wilco737 can correct me, but I think that is only on the 744s and even then, the ones they are keeping are getting a nice refurb.

Yes. All 340s, 330s and 380s have PTV in Y class and 23 of the 30 744s will get it as well...


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I am a little biased as well, so it is pretty clear why I say LH is the best. I don't think having PTV or not should be the most important thing to judge that. There are more important things IMO.

wilco737
  
 
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Qatara340
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RE: Best Flag Carrier In The World?

Mon Oct 31, 2011 9:38 pm

Qatar Airways

Airline of the Year 2011.
لا اله الا الله محمد رسول الله
 
EUflyer
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RE: Best Flag Carrier In The World?

Mon Oct 31, 2011 10:09 pm

I would like to give my support to British Airways, but sadly other airlines are better, I think Singapore Airlines is the best flag carrier due to the levels of comfort, the food is excellent, and Krisworld is excellent.
 
planejamie
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RE: Best Flag Carrier In The World?

Mon Oct 31, 2011 10:58 pm

I also had great experiences with Oman Air. For middle-eastern regional routes (in my case Riyadh-Muscat) they were fantastic. A hot meal on a 2 hour flight, proper business class (I flew Economy). In Europe, I would pick BA, purely on the slightly greater seat pitch in Club Europe and also that they show airshow for the entire flight!

AF arn't bad either, but I would rank my preferences as follows:

1 - BA/LH (I'd say both are similar standards)
2 - LX ( I had a bad experience in their old business class on an A330-200 with them, wasn't pleased to be honest, but they've changed)
3 - Oman Air
4 - AF
5 - SV (I'm not joking, whilst the lack in safety, they are great value for money and you can guarantee a decent meal on almost all the flights with them in Economy)

SQ I've not tried, so I won't comment, but I hear they're pretty good now. Just wish they'd service MAN a bit more with a non-stop flight... so tired of EY and EK dominating the long haul to the east!
 
BD338
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RE: Best Flag Carrier In The World?

Tue Nov 01, 2011 1:57 am

My personal top three, all in economy class:

1) SQ...by a long way.
2) EK
3) BA

...anyone else I've flown are a long way behind.
 
planejamie
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RE: Best Flag Carrier In The World?

Tue Nov 01, 2011 8:06 pm

Quoting BD338 (Reply 13):

My personal top three, all in economy class:

1) SQ...by a long way.
2) EK
3) BA

...anyone else I've flown are a long way behind.

Oh no no no no no no, EK are pretty much not even close to getting on any list unless it's the worst airline I've flown with... hell, I'd put FR way ahead of EK! For a 1 hour flight, I had rude crews, crampt seating (10 abreast on a 777... not fun), crap food, crap service and overall, I despise EK now. I'm sick of them bullying their way through the world and I don't like the way they treat their employees. I reckon had I complained about the crew on that flight, they would be fired instantly. I would put a freight ship ahead of them...

I agree with SQ though, can't really fault them, and BA (now they've sorted out labour issues), Terminal 5 is great but LHR let's them down a bit with holding patterns, ATC ground delays etc... however, I'd choose them over SQ, purely on it being easier to fly with them from MAN
 
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eurowings
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RE: Best Flag Carrier In The World?

Tue Nov 01, 2011 11:38 pm

Quoting planejamie (Reply 14):
I agree with SQ though, can't really fault them, and BA (now they've sorted out labour issues), Terminal 5 is great but LHR let's them down a bit with holding patterns, ATC ground delays etc... however, I'd choose them over SQ, purely on it being easier to fly with them from MAN

They have a daily flight from MAN to SIN via MUC, with a reasonably short layover of 1h10m (where you get off) in the newer terminal at MUC.

[Edited 2011-11-01 16:47:00]
"Freddie Laker may be at peace with his Maker, but he is persona non grata with IATA."- HRH Duke of Edinburgh
 
planejamie
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RE: Best Flag Carrier In The World?

Wed Nov 02, 2011 8:14 am

Quoting EuroWings (Reply 15):
They have a daily flight from MAN to SIN via MUC, with a reasonably short layover of 1h10m (where you get off) in the newer terminal at MUC.

If I was going to just SIN, I would take that flight, but connecting to somewhere in SIN, I wouldn't want to as it would mean 2 stops verses maybe 1 at LHR (obvously, Australia bound flights all stop in SIN/another place with BA so any route besides QR, EY or EK would be 2-stop)
 
TruemanQLD
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RE: Best Flag Carrier In The World?

Wed Nov 02, 2011 10:23 am

I would also like to point out that best flag carrier should not only include cabin (in which Skytrax results would determine the winner) but also service to the people (sponsorship, community service etc), amount of jobs in the country and treatment of staff.

I say this as, sure, a fancy cabin is a good flying experience, but a flag carrier defines an airline that is representitive of the country, and gives back to the community. For example (and I am not trying to argue they are the best, just an example) Qantas supports many local charities and organisations in Australia, as well as sponsors the Australian male soccer team and the Rugby Union. They also provide many programs that help the Indigenous community, they heavily support the arts and sponsor the Qantas Museum in Longreach. Those sort of things should go into deciding a 'flag carrier'

I realise this can be looked at cynically, to say it is all for revenue raising in the long run, maybe it is, but it should still count towards deciding the best 'flag carrier'.

  
 
AirbusA6
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RE: Best Flag Carrier In The World?

Thu Nov 03, 2011 9:27 am

It's hard to argue against SQ, for it's all round level of service, though having a relative who works for them might make me biased!

BA do offer a pretty decent service, certainly much better than IB...I've only flown TG long haul once, but was impressed by the staff, by contrast my one long haul flight on CA was unimpressive....
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planejamie
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RE: Best Flag Carrier In The World?

Thu Nov 03, 2011 7:55 pm

Quoting TruemanQLD (Reply 17):
I would also like to point out that best flag carrier should not only include cabin (in which Skytrax results would determine the winner) but also service to the people (sponsorship, community service etc), amount of jobs in the country and treatment of staff.

I say this as, sure, a fancy cabin is a good flying experience, but a flag carrier defines an airline that is representitive of the country, and gives back to the community. For example (and I am not trying to argue they are the best, just an example) Qantas supports many local charities and organisations in Australia, as well as sponsors the Australian male soccer team and the Rugby Union. They also provide many programs that help the Indigenous community, they heavily support the arts and sponsor the Qantas Museum in Longreach. Those sort of things should go into deciding a 'flag carrier'

I realise this can be looked at cynically, to say it is all for revenue raising in the long run, maybe it is, but it should still count towards deciding the best 'flag carrier'.

  

And service to the people? Amount of jobs in the country? Strike? World wide flight cancellations? All of which has happened recently... I accept BA had their labour problems with cabin crew, but they drafted in charters to try and cover and sorting everything out in the end.

Personally, if you look at what the airlines also do, I think BA does an awful lot! They have the dreamflight, most recently, cargo flights shipping aid and aid-workers to Nairobi. However, I think SQ do a bit as well
 
TruemanQLD
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RE: Best Flag Carrier In The World?

Sun Nov 06, 2011 9:03 am

Quoting planejamie (Reply 19):
And service to the people? Amount of jobs in the country? Strike? World wide flight cancellations? All of which has happened recently... I accept BA had their labour problems with cabin crew, but they drafted in charters to try and cover and sorting everything out in the end.

Um, can you read? I clearly said I was not putting QF up for the 'title' but was mearly pointing out an example. Read it properly next time before you post!
 
CPHFF
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RE: Best Flag Carrier In The World?

Sun Nov 06, 2011 12:48 pm

Best: SQ

Worst: SK
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planejamie
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RE: Best Flag Carrier In The World?

Sun Nov 06, 2011 4:00 pm

Quoting TruemanQLD (Reply 20):
Um, can you read? I clearly said I was not putting QF up for the 'title' but was mearly pointing out an example. Read it properly next time before you post!

Yes I can read, I do know it was an "example", more to the point I was pointing out that QF are not all fantastic and not really a good example to use...

However

Quoting CPHFF (Reply 21):

Best: SQ

Worst: SK

Not tried SK, they look rather ordinary but SQ seem alright - they're not evil like many of the gulf carriers and they've got a great product too.

I'd put the top 3 as being SQ, BA and LH
 
TruemanQLD
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RE: Best Flag Carrier In The World?

Tue Nov 08, 2011 9:07 am

Quoting planejamie (Reply 22):
QF are not all fantastic and not really a good example to use...

Why? I was using one aspect of QF that signifies a good flag carrier. I didnt say it qualified in all the 'criteria' just that it does well in that one and that criteria should be important in judging a flag carrier.
 
planejamie
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RE: Best Flag Carrier In The World?

Tue Nov 08, 2011 6:52 pm

Quoting TruemanQLD (Reply 23):
Why? I was using one aspect of QF that signifies a good flag carrier. I didnt say it qualified in all the 'criteria' just that it does well in that one and that criteria should be important in judging a flag carrier.

Look, I'm not up for arguing about this, I put my opinion and that's all if you don't like it, this isn't the place to start having a go at me for it like. Yes, I'm sure they do loads for the people, but recently they haven't which was my point, in fact they've inconvenienced hundreds, maybe thousands of people round the world by striking and there's no one else to blame other than their poor management (which is another aspect to look at with flag carriers). If you don't want to accept that, then that's fine, but I'm not gonna discuss it further with you.
 
RyanairGuru
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RE: Best Flag Carrier In The World?

Thu Nov 10, 2011 6:05 am

Quoting planejamie (Reply 22):
QF are not all fantastic

Well that's a bit far. If we go back to the OP focus on service then I'd say they are the best "Old World" carrier (ie Europe, N America etc).

Free newspapers, free alcohol, hot meals on flights over 1 hour etc. I truly believe that they can out-pace any European airline on short haul (admittedly I haven't flown BA, LH or KL for a while, and never flown AF)

And I think their long haul product is very competitive.


I wish Emirates were a flag carrier since they would get my vote. In their absence I would have to go with Etihad.

In all honestly I have been consistently underwhelmed by SQ.
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Akiestar
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RE: Best Flag Carrier In The World?

Thu Nov 10, 2011 9:41 am

My top 3:

1. SQ (despite having flown them only twice)
2. KL
3. PR (no, I'm not biased)

LH and SK are all right, but since I've only flown them for short hops, I wouldn't know how to properly judge them. AF is decent, but I've only flown them once. I hope to have a better picture of them this year though since I have a few flights with them in the next two months.

Also, based on what I'm reading here, I hope BA's all right: I'm flying them tomorrow! 

[Edited 2011-11-10 01:46:45]
 
planejamie
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RE: Best Flag Carrier In The World?

Thu Nov 10, 2011 6:19 pm

Quoting RyanairGuru (Reply 25):
Free newspapers, free alcohol, hot meals on flights over 1 hour etc. I truly believe that they can out-pace any European airline on short haul (admittedly I haven't flown BA, LH or KL for a while, and never flown AF)

Whilst they don't serve hot meals in Economy on an hour long flight, BA have a full bar (even on 20 minute domestic flights) and snack/sandwich service. In a way, QF are similar to a US based carrier and to be honest, I would have two lists: European and worldwide as in Europe, the service is different - e.g. I don't think any carriers have proper "Business Class" seats, they're just Economy seats with sometimes more legroom and the middle blocked out/an adjustable wider seat (BA and a couple of others do this) or more of an "Economy Plus" with just a meal service and lounge access added on.

I have nothing against QF, just when people say that they do a lot for the people, in recent times, they've not really done much and in all honesty, in a few years I think they'll either be only long haul or only short haul.

Quoting Akiestar (Reply 26):
Also, based on what I'm reading here, I hope BA's all right: I'm flying them tomorrow! 

There's no problem with BA, they've sorted out the crew problems now and it all seems to be going fine. In fact, you'll have a great flight with them (all my flights with them have been good).
 
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eurowings
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RE: Best Flag Carrier In The World?

Thu Nov 10, 2011 7:51 pm

Quoting planejamie (Reply 27):
Whilst they don't serve hot meals in Economy on an hour long flight, BA have a full bar (even on 20 minute domestic flights) and snack/sandwich service.

Ah, the famous BA "birdseed" snack as its known among frequent fliers (I think it's alright actually!). There was a big thing about BA downgrading their short haul catering a few years ago...LINK



[Edited 2011-11-10 12:06:27]
"Freddie Laker may be at peace with his Maker, but he is persona non grata with IATA."- HRH Duke of Edinburgh
 
MEACEDAR
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RE: Best Flag Carrier In The World?

Thu Nov 10, 2011 8:21 pm

To be honest, I feel like Turkish Airlines is amazing. I have tried both their short-haul and long-haul services in both business and economy. Superb catering and the seats are very comfortable. As far as customer service, no problems so far. I think to evaluate customer service something that hinders your travel experience has to be happen before you can judge an airline in that sense (i.e., flight cancellations, diversions, overbooking, etc)
 
lhr380
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RE: Best Flag Carrier In The World?

Thu Nov 10, 2011 9:07 pm

Bit too bias, but BA. Had good flights with them. Fantastic food in Club, Great selection of wines. Good cabins, New First, a great Club Product, Good W (Even better with the meal improvements) and a decent Y product.

Ground experience is good with T5, the lounges etc.

QF are decent from what I have experienced of them. Longhaul product on the 767 is "interesting" with main screen Movies on the bulkhead wall but the food and service was decent with friendly crew. During a 8 hour delay the staff were there for questions, meal vouchers given and lots of info available.

Cant really think of an airline I have had a bad experience on, AF maybe who checked me in wrong and lost my bag for a night.
(The views on this site are my own and no one elses)
 
planejamie
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RE: Best Flag Carrier In The World?

Thu Nov 10, 2011 9:22 pm

Quoting EuroWings (Reply 28):
Ah, the famous BA "birdseed" snack as its known among frequent fliers (I think it's alright actually!). There was a big thing about BA downgrading their short haul catering a few years ago...LINK

I'll be honest, I don't remember getting anything on AF in Economy MAN-CDG a few years back and likewise BD offer nothing (unless you're in Business) on domestic flights... not even Buy On Board anymore!

Quoting lhr380 (Reply 30):
Bit too bias, but BA. Had good flights with them. Fantastic food in Club, Great selection of wines. Good cabins, New First, a great Club Product, Good W (Even better with the meal improvements) and a decent Y product.

Ground experience is good with T5, the lounges etc.

QF are decent from what I have experienced of them. Longhaul product on the 767 is "interesting" with main screen Movies on the bulkhead wall but the food and service was decent with friendly crew. During a 8 hour delay the staff were there for questions, meal vouchers given and lots of info available.

Cant really think of an airline I have had a bad experience on, AF maybe who checked me in wrong and lost my bag for a night.

I agree, if Terminal 5 wasn't here and BA were still split across 3 terminals at LHR, I wouldn't even consider them out of LHR... but over the past couple of years, they've really tried hard and I'll give them credit- they got an early flight out of RUH! Unheard of as RUH is often notorious for delays (in my experience) and I've had great customer support experience over the phone to book, on the ground running me plane to plane through Terminal 5 (on a reward Y ticket!) and when my bag was gone for 3 days due to a missed connection, they explained that basically, they pile them up at MAN... (okay, a bit of a downside there).

QF, I've never tried, but seem alright, the trouble is they don't have many flights to Europe in comparison to other carriers (due to geographical location) so, you don't hear much. But their A330 product looks good and no one says anything bad besides the management/staff relations...

AF... well due to the nature of running an A319ER (not LR I don't think) to/from RUH, a slight headwind meant baggage got kicked off a few times, but was there either the next day or the day after. Just a hassle as they didn't deliver it to your door (okay, it's Saudi, that might be a geographical problem, not AF's fault).
 
RyanairGuru
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RE: Best Flag Carrier In The World?

Fri Nov 11, 2011 1:03 am

Quoting lhr380 (Reply 30):
Longhaul product on the 767 is "interesting" with main screen Movies on the bulkhead wall but the food and service was decent with friendly crew

True. The 767s are in desperate need of being ditched from long haul (they're fine for domestic). Thankfully the 3x SYD-HNL is the only route left with them on.

The 747 and A330 product are obviously much better with AVOD etc. I've not yet been on the A380 since they were kind enough to downgrade my LAX-MEL flight to a 747...

Quoting lhr380 (Reply 30):
Bit too bias, but BA. Had good flights with them. Fantastic food in Club, Great selection of wines. Good cabins, New First, a great Club Product, Good W (Even better with the meal improvements) and a decent Y product.

I've not flown BA since 2004 so can't really comment (but am flying HKG-LHR and LHR-MIA in January which I'm looking forward to). However my step-sister is a BA FA, so I've talked to her comparing the products. From what I can gather First, Club and World Traveler are very competitive. However W sounds pretty disappointing. I've flown W on QF and you get pre-departure champagne, your meal on china and linen, get referred to by your name etc. In comparison, from the sound of it, WT+ just sounds like WT with a bigger seat.

Quoting planejamie (Reply 27):
I have nothing against QF, just when people say that they do a lot for the people, in recent times, they've not really done much and in all honesty, in a few years I think they'll either be only long haul or only short haul.

To be fair they do do a lot for Australian organisations, especially those working with indigenous people.

But your comment about their future is probably true. Don't be surprised to just see domestic + LAX and LHR, with JQ and RedQ taking up everything else.

That doesn't however detract from the overall quality of their product: an airline could have one route and still have awesome service!
Worked Hard, Flew Right
 
planejamie
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RE: Best Flag Carrier In The World?

Fri Nov 11, 2011 6:50 pm

Quoting RyanairGuru (Reply 32):
I've not flown BA since 2004 so can't really comment (but am flying HKG-LHR and LHR-MIA in January which I'm looking forward to). However my step-sister is a BA FA, so I've talked to her comparing the products. From what I can gather First, Club and World Traveler are very competitive. However W sounds pretty disappointing. I've flown W on QF and you get pre-departure champagne, your meal on china and linen, get referred to by your name etc. In comparison, from the sound of it, WT+ just sounds like WT with a bigger seat.

It is, but you're first served for meals, a quieter cabin and in fact, it's not a bad product for the upgrade price I paid. The only thing that would make it better is maybe upgraded food over WT... but you have to remember that BA is operating a 4 class aircraft - so they don't want to make the WT+ too good that it causes Club passengers to switch to it. The new 777-300ER WT+ looks much better!

Quoting RyanairGuru (Reply 32):
To be fair they do do a lot for Australian organisations, especially those working with indigenous people.

But your comment about their future is probably true. Don't be surprised to just see domestic + LAX and LHR, with JQ and RedQ taking up everything else.

That doesn't however detract from the overall quality of their product: an airline could have one route and still have awesome service!

Very true, for example Oman Air - excellent service when I flew with them and they're pretty small in comparison to other carriers in the region, but I'd choose Oman Air over them (I am never flying EK again... I even opted for 3 days at LHR in the snow over a flight out of MAN with them).

And yeah, I had forgotten about the regional turbo prop operations, something you don't get over here! (except the flybe/loganair flights to the highlands)
 
RyanairGuru
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RE: Best Flag Carrier In The World?

Sat Nov 12, 2011 8:53 am

Quoting planejamie (Reply 33):
but you have to remember that BA is operating a 4 class aircraft - so they don't want to make the WT+ too good that it causes Club passengers to switch to it

I think that's the fundamental difference, I actually had to wonder if Economy Plus was too similar to Business that it made the extra cost not worth it. Then again the flat bed is the main selling point for J, not champagne and china.
Worked Hard, Flew Right
 
lhr380
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RE: Best Flag Carrier In The World?

Sat Nov 12, 2011 11:38 am

Quoting RyanairGuru (Reply 32):
from the sound of it, WT+ just sounds like WT with a bigger seat.

WT+ Now gets a Club World main meal instead of the Y meal it used to, so the offering has improved.
Not only do you get a seat with a 38" seat pitch with greater recline, you also get Club World Noise Cancelling Headsets, Power points, and a much smaller cabin at 2 4 2 and a max of 5 rows.
(The views on this site are my own and no one elses)
 
planejamie
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RE: Best Flag Carrier In The World?

Sat Nov 12, 2011 12:32 pm

Quoting lhr380 (Reply 35):
WT+ Now gets a Club World main meal instead of the Y meal it used to, so the offering has improved.
Not only do you get a seat with a 38" seat pitch with greater recline, you also get Club World Noise Cancelling Headsets, Power points, and a much smaller cabin at 2 4 2 and a max of 5 rows.

Ahh, they've changed it since I flew with them then, I got the WT meal and when flying WT, I observed that the cabin crew went through into the WT+ cabin with meals first.

You also get interactive games on the old Rockwell Collins equipped aircraft as well (I don't think World Traveller gets these). Club catering makes it worth the upgrade price I think. As well as the privacy with the curtains closed, it does feel like a premium cabin and is quiet too! In fact, it's got less people in there than the Club cabin too most of the time! So you normally get an empty seat next to you (not always, but as a lot of people don't buy WT+, it's normally only 1/2 full in my experience).

BA were kind of pioneers with their products, one of the first airlines with flat-beds in First, Flat beds in Club (full flat, they've never gone for the slanted ones) and also offering IFE (my dad told me about when he flew on a 1 year old 747-400 in Economy with a couple of entertainment channels in the seatback). The issue with this is the product is outdated after a while, but still good (e.g. the old first seats having smaller IFE screens than Club...). The only thing I don't like about Club is it looks a bit coffin-like, but private I imagine.

It always makes me wonder why US airlines have only just started installing flat beds and personal IFE...
 
liftsifter
Posts: 495
Joined: Sun Feb 03, 2008 5:25 am

RE: Best Flag Carrier In The World?

Sat Nov 12, 2011 5:09 pm

Quite biased, but I think RJ is a mighty fine carrier. A strong business class product (CROWN), and a fantastic economy product as well. It's also nice that the entire fleet of narrow bodies and wide bodies have PTVs. The only fleet lacking them is the E-Jets.

The thing that brings RJ down is that the people that fly either have never flown before and act like complete bafoons, or are loud and obnoxious, in turn making the crew upset bringing down the service.
A300 A310 A319 A320 A321 A332 A333 A342 A343 A346 A380 B736 B737 B738 B744 B763 B77L B77E B77W B788 E190
 
SamuP
Posts: 42
Joined: Tue Jul 27, 2010 1:02 pm

RE: Best Flag Carrier In The World?

Mon Nov 14, 2011 4:35 am

It would definitely have to be SQ. Uncomparable quality.
Followed by some other Asian and Middle Eastern carriers.
European legacy carriers such as LH, BA et al, offer an excellent service but never up to the luxury standards of their Asian cousins.
SQ J seats look more like European legacy F seats. They only have 4 J seats across the upper deck of their A380, amazing!
TG is also pretty good.

However, I haven't flown every flag carrier there is ... so this is merely my opinion based on the good number of airlines I've had the chance to fly.

:D
 
planejamie
Posts: 564
Joined: Thu Sep 15, 2011 8:41 pm

RE: Best Flag Carrier In The World?

Mon Nov 14, 2011 8:18 am

Quoting SamuP (Reply 38):
It would definitely have to be SQ. Uncomparable quality.
Followed by some other Asian and Middle Eastern carriers.
European legacy carriers such as LH, BA et al, offer an excellent service but never up to the luxury standards of their Asian cousins.
SQ J seats look more like European legacy F seats. They only have 4 J seats across the upper deck of their A380, amazing!
TG is also pretty good.

However, I haven't flown every flag carrier there is ... so this is merely my opinion based on the good number of airlines I've had the chance to fly.

Yeah TG should be on that list (forgot about them), the only thing maybe letting them down is the older seats they have and lack of IFE on a lot of aircraft (but that is like LH getting sorted).

SQ are pretty good and have a decent hub, if they served a few more European destinations direct (e.g. MAN direct like they used to) then I think they'd be better.

Quoting liftsifter (Reply 37):
Quite biased, but I think RJ is a mighty fine carrier. A strong business class product (CROWN), and a fantastic economy product as well. It's also nice that the entire fleet of narrow bodies and wide bodies have PTVs. The only fleet lacking them is the E-Jets.

RJ looks good, but I think the hub lets them down big time and the seats arn't full flat beds and don't give you direct aisle access, however they do look good. Are the A310s still in the fleet? Do they have PTVs likewise the A340-200s?
 
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eurowings
Posts: 536
Joined: Sat Sep 10, 2011 10:40 pm

RE: Best Flag Carrier In The World?

Mon Nov 14, 2011 5:37 pm

Quoting planejamie (Reply 39):
SQ are pretty good and have a decent hub, if they served a few more European destinations direct (e.g. MAN direct like they used to) then I think they'd be better.

Thinner routes to Europe are quite difficult for SQ. Fierce competition from EK, EY and QR being one of the main reasons. SQ sectors to Europe are much longer than flights to the Middle East and rely on premium traffic to make them work. Operating multi-stop routes is a compromise - and I'm afraid it's the only way that SQ could send a daily 77W (with the top class interior) to MAN. They are the only Asian airline that can.

[Edited 2011-11-14 09:38:42]
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