Seen animals quite a few times.
Once I flew with TUIfly from Olbia back to Germany in a quite empty 737-700. For whatever reason people bring quite a few animals on these flights. Anyway, there was a big dog in a huge crate and he was so sad and whining that the ramp agent asked the captain if rather than to put him in the hold we should not take it in the cabin. They put the huge crate on seats A and B and fixed them with extension belts etc. The owner sat on the C seat. The dog was more than happy. The captain came back to cabin once the crate was fixed to assure that it was no safety risk and the crate was strapped well.
On another occasion I flew from MUC
with a friend. 2 Cats in the cabin in Sturdy bags, one cat in the hold. We got upgraded to Business Class so we had a lot of space for the cats. no special attention from the crew though, but not needed anyway. there was a little dog back a few rows back. I know LH
limits the amount of animals in cabins but it seems that 3 animals in the C-class of a A330 is fine. The cats in the cabin had a stressful flight I guess, since they were so close to the aisle and people walked a few centimeters from their heads. Security was special. We were taken into a room next to the check and then we had to take the cats one per one out of the bags so that they could x-ray the bags seperately. But the staff was nice. Just took more time than usual. Also for the lounge, no problem.
The cat in the hold had a great flight I guess. We had to bring them to the bulk luguage check in and then to wait for a security and customs agent to come over,which took a few minutes. They were cool and then the cat went away. The purser confirmed to us that the cat was on board once we were seated. The cat was waiting in her box in the middle of the chaotic Montreal luguage belts area next to the bulky bags belt and was not even impressed we picked him up after such a long flight. By the way, booking the cats was quite straight forward. I made the booking myself in Amadeus. Made special requests for the AVIH and PETC which were confirmed within seconds, issued to MCO
to pay for it, and that's it.
On another occasion at work I had to book a guide dog for a blind passenger of ours. This was quite straightforward as well. It was a huge dog, approx 50 EUR. Calles LH
medical desk and they confirmed the dog right away. Asked the nice agent where there will place the dog as he would never ever fit in the space under the seat. She said that they will probably keep the seat next to the blind man empty and unsold at LH
expense. Found this to be great.