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airportugal310
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Posts: 3261
Joined: Sun Apr 11, 2004 12:49 pm

Seat Assignment "Unavailability"

Wed Dec 07, 2011 11:49 pm

I'm just noticing a trend (at least to me...could be normal...) that when you try to book a flight online and can pick seats on some of the itinerary and not others, it might mean something. It has seemed to me that these flights are possibly overbooked and there are no seats to pick.

Is this normal or just a glitch of some kind? If I call on some, they will give me something. On the two occasions I did, they couldn't give me one on the phone, but no problem getting one at the check-in counter.

On another occasion, I couldn't change a Business class seat online (since there were no others available), but calling Res they gave me another a row behind.

Just wondering...

[Edited 2011-12-07 15:50:13]
I sell airplanes and airplane accessories
 
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Coal
Posts: 2382
Joined: Sun Aug 13, 2006 11:14 am

RE: Seat Assignment "Unavailability"

Thu Dec 08, 2011 12:46 pm

On which airline?

It just happened to me on an award booking on SQ. I can choose the seat for SIN-HKG-SFO but for SFO-ICN-SIN it just says "This flight does not have preferential seating" instead of the seat map.

Just go to seatguru.com and call the airline's res. number and ask for the seat you want. That's how I did it.

Cheers
Coal
Nxt Flts: 3K SIN-HKT-SIN | CA SIN-CTU-SIN | SQ SIN-FRA | LH FRA-TXL-FRA | SQ FRA-SIN | SQ SIN-PVG-SIN
 
MEA-707
Posts: 3686
Joined: Mon Nov 15, 1999 4:51 am

RE: Seat Assignment "Unavailability"

Thu Dec 08, 2011 3:06 pm

They often block whole group of seats for the higher fare classes (if you fly with a full service carriers there is a half alphabet) and for families who they want to offer seats together.
Once I booked a United flight AMS-IAD and even two months before there were only a few middle seats here and there available but luckily there was more choice when checking in the old way.
nobody has ever died from hard work, but why take the risk?
 
threeifbyair
Posts: 939
Joined: Tue Aug 21, 2007 1:44 pm

RE: Seat Assignment "Unavailability"

Thu Dec 08, 2011 4:10 pm

Happened to me 2 months ago while flying DL (Connection) DTW-ITH in "T" class, which is a low fare class (although the ticket was not especially cheap). The equipment was a 50-seat CRJ-200 and I couldn't get a seat when I booked the ticket 6 weeks ahead. I called DL twice to no avail, but when I checked in online the day before, I was given 2C.

At the gate in DTW, the flight was in fact booked to 51/50 and DL was calling for a volunteer, but 3 passengers didn't show up and we left with 2 seats empty.
 
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airportugal310
Topic Author
Posts: 3261
Joined: Sun Apr 11, 2004 12:49 pm

RE: Seat Assignment "Unavailability"

Thu Dec 08, 2011 6:21 pm

Quoting Coal (Reply 1):
On which airline?

Has typically happened on US & CO more than anyone...

Quoting MEA-707 (Reply 2):
They often block whole group of seats for the higher fare classes (if you fly with a full service carriers there is a half alphabet) and for families who they want to offer seats together.

That makes sense...hadn't really thought of that one

Quoting ThreeIfByAir (Reply 3):
I called DL twice to no avail, but when I checked in online the day before, I was given 2C.

Sounds similar to me. Makes you nervous!
I sell airplanes and airplane accessories

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