gabrielchew
Topic Author
Posts: 3733
Joined: Tue Aug 02, 2005 5:43 am

Ryanair Reserved Seating

Sun Jan 15, 2012 4:58 pm

Hi!

This afternoon I flew from Tallinn to London (TLL-LTN). After a rather painful boarding process I entered the cabin and was delighted to see the emergency exit rows still empty. I asked the FA standing in one of them if I could sit there, and was asked if I had reserved one. I was a bit surpised by the question, as I had never heard of FR reserving specific seats. It seems like no one else had either as both rows went out empty (on a very full flight).

When I got home just now, I checked, and found this:

"The option to reserve a seat is available on all Ryanair flights

A reserved seat in row 2 and (emergency exit) rows 1, 16 & 17 can be purchased in advance online or at a call centre for £10/€10 per one way flight. Reserved seats cannot be purchased at the airport. The priority boarding service is included in the above Reserved Seat fee

To sit in an emergency exit seat (Row 1, 16 or 17) you must be:

16 years or older
Willing and able to help in the event of an emergency
Not traveling with an infant
Not using a seat belt extender (which could get tangled in an emergency)

The reserved seat fee is non-refundable, even if customers are unable to use their reserved seat for one of the above reasons.

Customers who have booked a reserved seat who subsequently change their flight date/route or passenger name can do so online via Manage My Booking or via a call centre (subject to opening hours). However, the reserved seat cannot be transferred to the new flight/passenger and in these cases the fee is non-refundable."

http://www.ryanair.com/en/terms-and-...tions#regulations-priorityboarding

On a dummy run just now it seems like priority boarding is only £5, so not the £10 advertised. Shame I hadn't heard about it before, or else I would have gladly spent £5 to have the row to myself on a full flight. No one moved there after takeoff. My last FR flight was in November, and this wasn't in operation then - how new is it? I'm surpised they didn't offer to "upgrade" to these seats onboard for a fee like other do (e.g. Monarch).

On an unrelated noted, yesterday I flew STN-TLL with easyJet as was told priority boarding would be GBP 13.50 if bought at the airport! Outrageous! Still, I managed to get the seat I wanted without spending the cash.
http://my.flightmemory.com/shefgab Upcoming flights: LHR-CDG,LHR-BKK-AKL-TBU,EUA-TBU-NAN-WLG,WHK-AKL-BKK-LHR
 
Pe@rson
Posts: 16015
Joined: Sat Jan 13, 2001 6:29 pm

RE: Ryanair Reserved Seating

Sun Jan 15, 2012 5:01 pm

Quoting gabrielchew (Thread starter):
how new is it?

Very - for sale on all routes from the 10th Jan.

Details: http://www.ryanair.com/en/news/reser...-all-routes-from-10th-january-2012
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
legoguy
Posts: 2971
Joined: Tue Jun 13, 2006 8:59 pm

RE: Ryanair Reserved Seating

Sun Jan 15, 2012 5:14 pm

Quoting gabrielchew (Thread starter):
No one moved there after takeoff

That's quite unusual is it not? I always thought that somebody always had to sit by the door on an exit row in the event of an emergency. Should Ryanair not have ensured someone was sitting beside each exit door or do the FA's just tell the passengers infront and behind the exit rows how to operate the emergency exit doors?
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aidoair
Posts: 146
Joined: Tue Aug 01, 2006 8:35 pm

RE: Ryanair Reserved Seating

Sun Jan 15, 2012 5:26 pm

Quoting legoguy (Reply 2):
That's quite unusual is it not? I always thought that somebody always had to sit by the door on an exit row in the event of an emergency. Should Ryanair not have ensured someone was sitting beside each exit door or do the FA's just tell the passengers infront and behind the exit rows how to operate the emergency exit doors?

This is true. At least for British and Irish registered aircraft, that at least one passenger be situated by and exit and briefed on it's operation for the critical stages of flight (Take off and landing).

I have witnessed this many times on low load FR and EZY flights where no one has chosen a particular exit row and the crew will then offer nearby passengers to sit by them for this case. Even in the event of reserved seating, should no-one have been allocated these rows the crew should then have moved and briefed a number of passengers who are willing to move at the end of boarding...
 
flycro
Posts: 325
Joined: Wed Feb 11, 2004 7:37 pm

RE: Ryanair Reserved Seating

Sun Jan 15, 2012 5:30 pm

I'm no expert but I believe you have to have someone in those seats. I have been on 2 really empty flights (BA and BE) and have been asked to occupy the seats by the FAs. Perhaps FR asked some passengers if they wanted to move there, but nobody was willing to pay?
 
gabrielchew
Topic Author
Posts: 3733
Joined: Tue Aug 02, 2005 5:43 am

RE: Ryanair Reserved Seating

Sun Jan 15, 2012 5:39 pm

Thanks for the replies so far. I overheard the FA telling the people in the row in front that they would have to help if there was an emergency - no invitation to move back a row though.

I'm surprised that existing customers weren't emailed telling them of the move, and inviting them to pay for the new "service" (which of course used to be free).
http://my.flightmemory.com/shefgab Upcoming flights: LHR-CDG,LHR-BKK-AKL-TBU,EUA-TBU-NAN-WLG,WHK-AKL-BKK-LHR
 
airtrainer
Posts: 1492
Joined: Sat Aug 30, 2003 11:44 pm

RE: Ryanair Reserved Seating

Mon Jan 16, 2012 5:44 pm

There is something I don't get with the procedure. I flew FR yesterday, I had purchased priority boarding and when boarding the aircraft the lady in front of me wanted to sit in 1A but was told to move behind row 4 (rows 2,3 & 4 had the tray tables open, but not row 1 as I've seen on multiple occasions before). Anyway, the lady asked why she couldn't stay there and the F/A told her that the seats were reserved for pax who had paid for these seats. I finally ended in row 6 and when the boarding was completed I noticed that the rows 1-2-3 & 4 were still empty. Now what if the flight was full ? Would the very last pax to board the aircraft be offered to sit in the first rows ? That's a bit unfair to people who buy priority boarding if they can't sit where they want...
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