Superman24
Topic Author
Posts: 35
Joined: Sat Oct 31, 2009 11:53 pm

Hawaiian Airlines First Class

Tue Apr 03, 2012 2:01 am

Hey Everyone!!!

Hope everyone is doing good. Quick Question. Has Anyone Flown Hawaiian Airlines in First Class, especially the new A330's? I flew Last September from JFK to OGG Via LAX with UA P.S. Service in First class and it was really good. I am planning on doing the same trip this september But when I go to Seat Guru and look at HA first class on the 330 I notice that the width of the seat is only .5 of an inch wider. I know it has more pitch but on an 11 hour flight I am a little saddened that the seat is so tiny. Has anyone flown this aircraft and does anyone have any pictures so I could visualize their product?


Cheers!!
 
whiskeyhotel
Posts: 291
Joined: Sun Aug 15, 2004 5:46 am

RE: Hawaiian Airlines First Class

Tue Apr 03, 2012 4:21 pm

Quoting Superman24 (Thread starter):

Hey Everyone!!!

Hope everyone is doing good. Quick Question. Has Anyone Flown Hawaiian Airlines in First Class, especially the new A330's? I flew Last September from JFK to OGG Via LAX with UA P.S. Service in First class and it was really good. I am planning on doing the same trip this september But when I go to Seat Guru and look at HA first class on the 330 I notice that the width of the seat is only .5 of an inch wider. I know it has more pitch but on an 11 hour flight I am a little saddened that the seat is so tiny. Has anyone flown this aircraft and does anyone have any pictures so I could visualize their product?


Cheers!!

I flew them last year from Seoul to Seattle via Honolulu (on the 767, which differs only a bit from the premium product on the A330). HA "first" is not a three-class F product. It is not even an upper-tier international business-class product. They are recliner-style seats. The service is quite friendly, but I wouldn't go into it expecting a top-tier international business-class experience. That said, if you are only going from the U.S. to Hawaii (rather than continuing internationally), it is definitely a competitive premium product (especially from the West Coast, where most of the competition is fielding a typical domestic first-class product). I've linked a photo below:

http://farm7.staticflickr.com/6103/6274461535_569025e961_z.jpg
 
daviation
Posts: 520
Joined: Thu Sep 18, 2008 7:31 pm

RE: Hawaiian Airlines First Class

Tue Apr 03, 2012 9:24 pm

I am booked on HA's new JFK-HNL service in July/Aug on the A-330. I'm not quite sure what to expect - the legroom in economy is listed as 32", which is better than most U.S. carriers. There really doesn't seem to be a middle-ground anymore - on my int'l flights, I get full meal service on all carriers, even in economy. For domestic U.S. flights, you're lucky to get peanuts anymore. HA seems to be somewhere in the middle. They serve a meal, but it looks like slim pickin's, so I think I'll purchase some sandwiches before the flight. I've been on longer flights, but ten hours is no joke either.
PlaneFlown:717,727,737,747,757,767,777,DC8,DC9,DC10,L1011,F100,A300,319,320,321,330,340,CRJ,ERJ,E190,Av85,DH8,Beaver,ATR
 
flyguy89
Posts: 1948
Joined: Tue Feb 24, 2009 6:43 pm

RE: Hawaiian Airlines First Class

Tue Apr 03, 2012 11:03 pm

I got bumped up to F on the LAX-HNL leg of my trip on the 767. As some of the posters mentioned above, I wouldn't go in expecting top-tier EK-style service, but it's certainly comparable to what the legacies offer. The seats are recliners, almost exactly like the seats DL uses in BusinessElite except without the PTV's (you do get to use a digE player with noise cancelling headphones for free which I found was just as good). The food was pretty good, you have a choice of about three entrees along with a starter and dessert choice.The FA's were nice for the most part except for one I didn't really care for who came off a bit sharp seemingly because I was an unexpected upgrade. All in all though, it was a very pleasant experience, definitely on par with US legacies, so go for it!
 
Superman24
Topic Author
Posts: 35
Joined: Sat Oct 31, 2009 11:53 pm

RE: Hawaiian Airlines First Class

Wed Apr 04, 2012 12:44 am

First off thanks for all the replies. it helps a lot. But I am still baffled with what to do. I know I shouldn't be expecting a lot but I don't know if it's worth it to spend the extra $$$. The problem is that I have flown First class with LH, VX, UA P.S., executive class with AC and I have been pleasantly happy with all the above mentioned products. So if I spend money for First class I want to get my money's worth and I get the feeling it won't happen with HA.

Difficult decision. I am accepting more comments from people because this is a 13 hour journey with layover and I want to be comfortable.


Cheers!!
 
RyanairGuru
Posts: 6554
Joined: Wed Nov 01, 2006 3:59 am

RE: Hawaiian Airlines First Class

Wed Apr 04, 2012 3:15 am

Quoting Superman24 (Reply 4):
So if I spend money for First class I want to get my money's worth and I get the feeling it won't happen with HA.

I flew HA in coach on an A330 in June 11. When we checked in they offered an "upgrade" for $150. I realise that LAS is a shorter flight than NYC, but peeking through the curtain F was less than 50% full. Therefore you could book Y and hope this option comes up again. For the record we were in booking class H which doesn't even earn miles (at least not towards my Velocity account - I think it would do if I was an HA FF member) so you don't have to be in full fair to get this offer.

The product looked like standard US domestic F, which is what I would have expected.

In Y I was VERY impressed. The crew were friendly, the drinks service seemingly never ended (HA probably the best airline I've ever flown for this - it as though the FA's walked up and down the aisle for the entire flight!) and the food was delicious. While the portions were smaller than I would expect on a long-haul international flight, the quality was superb for Y. Especially since the legacies only offer BOB to the west coast.

Overall I would recommend HA highly, but that is on the basis of one flight in coach.
Worked Hard, Flew Right
 
zrs70
Posts: 3330
Joined: Sun Dec 10, 2000 4:08 am

RE: Hawaiian Airlines First Class

Thu Apr 05, 2012 7:23 am

HA, as posted, can't be compared to international business standards. But they are a notch above domestic F (including the Hawaii market). The 330's have more personal space in F/C than AA/UA/DL/UA do along the same routes (unless you score an internationally configured plane).
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