chewingplastic
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"Safety" Announcements: How Much Is Too Much Said?

Mon May 28, 2012 12:11 pm

I was on an Alaska Airlines flight a couple days ago, and part of the safety demo announcement, was something along the lines of this:

"...federal law prohibits tampering with, disabling or destroying lavatory smoke detectors, and requires all customers to comply with all posted signs, placards, and crewmember instructions...There are four lavatories on board for your convenience and use, three at the rear for main cabin passengers and one at the front for first class passengers. For your comfort and safety, passengers are required to use the lavatory in their own cabin. The only exception is if the food cart is in the aisle, then main cabin passengers may use the forward lavatory. At all other times, please use the lavatory in your own cabin. For safety purposes, no line may form at the forward lavatory; if the forward lavatory is in use, passengers must wait at row 6 until vacant. Also, for safety purposes, no lining up, grouping, or gathering may form at the forward or aft flight attendant galleys."

Does anyone else have experiences of just ridiculously unnecessary announcements? Does everything need to be said and posted nowadays?
 
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Coal
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RE: "Safety" Announcements: How Much Is Too Much S

Mon May 28, 2012 1:13 pm

Pretty much all safety announcements, especially for a frequent flyer. That said, I was once on a flight CLT-TLH on a CRJ200 from US Airways Express and the flight attendant made everyone listen to the loooong safety announcement by lip-syncing it and acting like a bit of a clown. I wrote to US saying it was great and it was the first time I ever actually paid attention to the safety demo.

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AlnessW
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RE: "Safety" Announcements: How Much Is Too Much S

Mon May 28, 2012 4:42 pm

Quoting chewingplastic (Thread starter):
For safety purposes, no line may form at the forward lavatory; if the forward lavatory is in use, passengers must wait at row 6 until vacant. Also, for safety purposes, no lining up, grouping, or gathering may form at the forward or aft flight attendant galleys.

   Yes, that's way too much, IMO.

Quoting chewingplastic (Thread starter):
Does anyone else have experiences of just ridiculously unnecessary announcements?

I have not experienced anything like this personally, but I agree that your example is a bit ridiculous.
However, I do find the safety videos/demonstrations on AC a bit annoying, with all of the switching from English to French.
 
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longhauler
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RE: "Safety" Announcements: How Much Is Too Much S

Mon May 28, 2012 5:57 pm

Quoting AlnessW (Reply 2):
However, I do find the safety videos/demonstrations on AC a bit annoying, with all of the switching from English to French.

Amen to that! But a part of the Air Canada Public Participation Act requires it. (And only on Air Canada, not on competitors).

Try living in this country where everything is mandated by law to be bi-lingual. Except in Quebec, where French MUST by law, be more prominent. And no sign may be in English only!

I remember when Jacques Villeneuve opened a bar in Montreal. It was named "Newtown", his racing nickname, and a rough English translation of his surname. The French language police demanded that he rename his bar, as they saw it as a "English Only". Yikes!
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CrimsonNL
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RE: "Safety" Announcements: How Much Is Too Much S

Mon May 28, 2012 6:46 pm

I flew BRU-IAD on UA 2 years ago. On every slight bump the seatbelt sign was switched on and announcements to take your seat were made in English, Dutch (Flemmish) and French. This went on for the entire duration of the flight every half hour or so. Extremely annoying!

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AlnessW
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RE: "Safety" Announcements: How Much Is Too Much S

Tue May 29, 2012 12:33 am

Quoting longhauler (Reply 3):
Amen to that!

  

Quoting longhauler (Reply 3):
But a part of the Air Canada Public Participation Act requires it. (And only on Air Canada, not on competitors).

You would think that they'd be allowed to say: "To hear the safety video in English, use Channel 1. To hear the safety video in French, use Channel 2."

Quoting longhauler (Reply 3):
Try living in this country where everything is mandated by law to be bi-lingual.

I bet that gets old after a while. It doesn't take long to notice that it's required. I caught on pretty quickly just walking around inside YYZ, YHZ, and YYT.

Quoting longhauler (Reply 3):
Except in Quebec, where French MUST by law, be more prominent. And no sign may be in English only!

Wow!

Quoting CrimsonNL (Reply 4):
On every slight bump the seatbelt sign was switched on and announcements to take your seat were made in English, Dutch (Flemmish) and French. This went on for the entire duration of the flight every half hour or so. Extremely annoying!

   Aye ye ye!
 
AirCanada787
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RE: "Safety" Announcements: How Much Is Too Much S

Tue May 29, 2012 4:58 am

Quoting AlnessW (Reply 2):
I do find the safety videos/demonstrations on AC a bit annoying, with all of the switching from
English to French.

I personally don't find the AC one that bad. I've seen longer safety videos in just one language which seemed to drag on forever. VIA Rail also has to perform all announcements in both official languages and it goes on for even longer and without a video at least semi-distract you.

Quoting AlnessW (Reply 5):
You would think that they'd be allowed to say: "To hear the safety video in English, use Channel 1. To hear the safety video in French, use Channel 2."

The idea however that people could select one channel for English and another for French would be interesting. Except that you then couldn't play the audio over the main speakers in the cabin so everyone would need headphones for that. Headphones of course are not provided for free anymore either and some people don't bring their own.

Quoting longhauler (Reply 3):
Except in Quebec, where French MUST by law, be more prominent. And no sign may be in English only

Some municipalities in New Brunswick now also have a law like this.
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AlnessW
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RE: "Safety" Announcements: How Much Is Too Much S

Tue May 29, 2012 3:26 pm

Quoting AirCanada787 (Reply 6):
I've seen longer safety videos in just one language which seemed to drag on forever. VIA Rail also has to perform all announcements in both official languages and it goes on for even longer and without a video at least semi-distract you.


  

Quoting AirCanada787 (Reply 6):
Except that you then couldn't play the audio over the main speakers in the cabin so everyone would need headphones for that.


Yes, that would indeed be the biggest drawback.

Quoting AirCanada787 (Reply 6):
Headphones of course are not provided for free anymore either and some people don't bring their own.


Does AC not provide headphones anymore? UA still has them, too.

But I don't see why they can't do something like English audio, with French captions.
 
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fxramper
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RE: "Safety" Announcements: How Much Is Too Much S

Tue May 29, 2012 3:28 pm

One thing I enjoy at the new United is the safety demo video with Smisek. It's pretty quick and painless.   
 
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longhauler
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RE: "Safety" Announcements: How Much Is Too Much S

Tue May 29, 2012 4:53 pm

Quoting AlnessW (Reply 7):
Does AC not provide headphones anymore? UA still has them, too.

AC sells headphones for $3, and you take them with you. Ear bud type, that look like the ones that come with your iPhone. But they are not required to view the IFE. If you have your own, you can use your own for free.

AC used to give out cheap headsets for free, but most ended up in the (non-recyclable) garbage. This way most are taken off the aircraft by the purchaser.

Quoting AirCanada787 (Reply 6):
I personally don't find the AC one that bad. I've seen longer safety videos in just one language which seemed to drag on forever. VIA Rail also has to perform all announcements in both official languages and it goes on for even longer and without a video at least semi-distract you.

One thing one will notice about the AC safety video is that the language alternates. For example, the safety belt portion is English first, then French, then the oxygen would be French first, then English. This is important, so as not to favour one over the other!!!

(It's a funny country).
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BE77
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RE: "Safety" Announcements: How Much Is Too Much S

Tue May 29, 2012 5:24 pm

Multiple languages is no big deal for me, as the op started with, the messages can go on forever for no reason except to make sure people tune them out! I mean, why show people how to use a seatbelt in great detail? This is 2012 already folks, and even in the most remote parts of the planet, people know how to use a seatbelt (I spend a lot of time in places like that, and will vouch for that knowledge..in fact, later today I will ask my coworker who took her first ever airline flight yesterday from a very small country in South America to Canada if she had any problems with seatbelts  
The length of time and droning pace of the announcements though is guaranteed to lose peoples attention...the WS version at least tries to keep people paying attention (maybe bad comedy, but it is at least done in an animated fashion and they really do try to get the message accross...the French recorded version though is bad. Every now and again there is a fluent French speaking FA who will do a live version in the same manner as the anglo versions.
The AC version at least gets it all over once, but is monotonous.....
It is possible to get throught it faster...I have had the announcement in five languages on some flights, and when theydo that, you can be sure they get to the point! ( eng, Fr, Port, Dutch.Sp in case you wonder, as milk runs in the Caribbean and Northern S.A. can be rather multicultural!)
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TupolevTu154
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RE: "Safety" Announcements: How Much Is Too Much S

Tue May 29, 2012 10:48 pm

Quoting BE77 (Reply 10):
people know how to use a seatbelt

You'd be surprised at the amount of people I see on a daily basis who still can't figure out how to fasten their seatbelt!
 
AlnessW
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RE: "Safety" Announcements: How Much Is Too Much S

Wed May 30, 2012 3:59 am

Quoting longhauler (Reply 9):
AC used to give out cheap headsets for free, but most ended up in the (non-recyclable) garbage. This way most are taken off the aircraft by the purchaser.

They were still doing this when I flew AC last in 2009. I remember the FAs would say upon final approach something along the lines of this: "We encourage that you keep your headphones, especially if you are connecting on to another AC flight today, because we have to throw them away."

Quoting longhauler (Reply 9):
One thing one will notice about the AC safety video is that the language alternates. For example, the safety belt portion is English first, then French, then the oxygen would be French first, then English. This is important, so as not to favour one over the other!!!

(It's a funny country).

A funny country indeed!

Quoting TupolevTu154 (Reply 11):
You'd be surprised at the amount of people I see on a daily basis who still can't figure out how to fasten their seatbelt!

Sad, but true.
 
babybus
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RE: "Safety" Announcements: How Much Is Too Much S

Wed May 30, 2012 5:00 pm

Quoting AlnessW (Reply 12):
Quoting TupolevTu154 (Reply 11):
You'd be surprised at the amount of people I see on a daily basis who still can't figure out how to fasten their seatbelt!

Sad, but true.

Personally I've never seen anyone have problems fastening their seat belt. I suspect too that the safety video doesn't help them either if they did.

The two things I'd like to see removed from the video is about 1) fastening the seat belt and 2) about storing luggage especially since you are on your way to the runway by the time this item comes up.

If the safety demonstration really mattered the crew would ask questions to the passengers to check comprehension.
and with that..cabin crew, seats for landing please.
 
bmibaby737
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RE: "Safety" Announcements: How Much Is Too Much S

Thu May 31, 2012 9:50 am

Quoting babybus (Reply 13):
Personally I've never seen anyone have problems fastening their seat belt.

Believe me, there are a lot of people that really struggle with the seat belts on board.

Quoting babybus (Reply 13):
The two things I'd like to see removed from the video is about 1) fastening the seat belt

It's been proved that showing how to fasten/unfasten a seat belt during the safety demonstration keeps the image in the mind of the passenger. If they're involved in an incident they quickly release the buckle because it's one of the last things they got shown to do. In the past, passengers have been found perished on board an aircraft after crashing because they were trying to unfasten their seatbelt in the conventional car way, and as a result were found with severely bruised/broken fingers. The 10 seconds that it takes to show you how to use a seatbelt in the safety demonstration can really make a difference.

Quoting babybus (Reply 13):
2) about storing luggage especially since you are on your way to the runway by the time this item comes up.

I'm sorry, but it's ridiculous that you would suggest both of these things. It's important to have the isles clear of all items during taxi, take-off & landing. You don't want to be tripping and get trampled to death during an evacuation just because you had your handbag between your legs and you forgot when you got up to run out of the plane in panic.
 
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TupolevTu154
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RE: "Safety" Announcements: How Much Is Too Much S

Thu May 31, 2012 10:06 am

Quoting babybus (Reply 13):

2) about storing luggage especially since you are on your way to the runway by the time this item comes up.

Agreed there, but...

Quoting babybus (Reply 13):
If the safety demonstration really mattered

I can't disagree enough here, and I don't know where to start about how wrong that statement is.

The safety demonstration DOES matter, of course it does. Why would crew waste their time doing it if it didn't matter? If you've never been on an aircraft before, and you received absolutely no sort of briefing from a safety point of view, how would you know what to do in an emergency? Granted, I would take a realistic estimate that less than 10% of passengers actually pay attention to the demo (and I am surprised when I do actually see someone watching intently).

If you're in a conference, you get told how to evacuate and where the fire exits are, and you listen. If you're suggesting, in a moving, flying, pressurised, combustible, infinitely more dangerous environment, a safety demonstration is unnecessary in comparison to a room that doesn't move or anything then... well, I don't know what to say! This brings me onto your next statement,

Quoting babybus (Reply 13):
crew would ask questions to the passengers to check comprehension.

As I said above, less than 10% of people listen. So you'd expect crew to have to ask every passenger a question they're probably not going to know the answer to, wasting time when crews actual job after the demo is to check people are "secure" (i.e. they've actually listened to the demo and done everything asked of them like fastened seatbelts, tray tables stowed etc). And if someone doesn't know the answer? What do you do? Go back to the terminal and offload them and the 200 other people that don't know the safety demo off by heart? You might be interested to know that in a "planned" emergency (where you have time to prepare the cabin for a ditching, emergency landing/evacuation etc), passengers are actually asked to demonstrate fastening and unfastening their seatbelt, their brace position and point out their closest exit to the crew.

It's a sad reality that people don't listen to the demo, and as a result may not know what to do in an emergency. But at the end of the day that's what the cabin crew are there for; to assist in an emergency. If everybody who flew knew the safety information word for word, there'd be no need for crew (besides serving pax).

(Unjustifiably long rant over)
 
danielmyatt
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RE: "Safety" Announcements: How Much Is Too Much S

Thu May 31, 2012 3:00 pm

I was on a Manx2 let410 flight yesterday between IOM and BHD and all the safety video was, was the first officer getting out of the open cockpit to go and close the door at the back and to say watch the video screen  

Trip report coming soon!
 
AlnessW
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RE: "Safety" Announcements: How Much Is Too Much S

Thu May 31, 2012 4:49 pm

Quoting TupolevTu154 (Reply 15):
I can't disagree enough here, and I don't know where to start about how wrong that statement is.


   Couldn't agree more with your post. One quick point though:

Quoting TupolevTu154 (Reply 15):
Why would crew waste their time doing it if it didn't matter?


Because it's required by federal law.

Quoting TupolevTu154 (Reply 15):
As I said above, less than 10% of people listen.
Quoting TupolevTu154 (Reply 15):
It's a sad reality that people don't listen to the demo, and as a result may not know what to do in an emergency.


Sad, but true...  
 
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TupolevTu154
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RE: "Safety" Announcements: How Much Is Too Much S

Thu May 31, 2012 5:21 pm

Quoting AlnessW (Reply 17):
Because it's required by federal law.

Ah, yes, but why is it a law in almost every worldwide aviation authority? Because even if it wasn't law, it's needed!

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