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readytotaxi
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A New Service For Int First Class Pax Into USA?

Sun Jul 29, 2012 4:32 pm

A few friends and I were giving some thought to how airlines could improve service to their Int First Class customers and someone came up with the Priority Immigration line. Passengers arriving from abroad who have to clear Immigration would have a Fast Track line at major airports, JFK,EWR,MIA,LAX,SFO,ORD.

This expense to the US government would be funded by the airline of course,do you think it would work?
Perhaps a couple of airlines could work together to share the cost.
With a average of 12 First class per flight that would be a short line even if they all had to use it, seems like a great marketing opportunity on paper, is it do-able?
you don't get a second chance to make a first impression!
 
planeguy727
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RE: A New Service For Int First Class Pax Into USA

Sun Jul 29, 2012 8:25 pm

Already exists in other countries. BKK comes to mind (F/C pax)
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fbgdavidson
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RE: A New Service For Int First Class Pax Into USA

Mon Jul 30, 2012 3:56 am

I think US CBP either want too much money for it, or they won't offer it otherwise the airlines would do it. After all airlines cover the cost of the priority security line. Don't LH have personal escorts for HONs arriving into the US at some airports that gets them to the front of the immigration line? Personally I don't really care, I've got Global Entry which is always going to be fastest.   

Fast Track immigration isn't a new thing, there are quite a few places that offer it; DXB, LHR, BKK, SYD (of sorts - it's for quarantine) are a few that come to mind quickly.
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readytotaxi
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RE: A New Service For Int First Class Pax Into USA

Mon Jul 30, 2012 1:34 pm

Quoting fbgdavidson (Reply 2):
Personally I don't really care, I've got Global Entry which is always going to be fastest.

That makes good sense given your amount of global jogging,what does it cost a year?
you don't get a second chance to make a first impression!
 
roseflyer
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RE: A New Service For Int First Class Pax Into USA

Mon Jul 30, 2012 4:53 pm

Neither the TSA nor Customs & Border protection are willing to offer any priority screening, immigration or customs services to priority passengers based on class of service. They are not willing to separate passengers based on class of service because there is the possibility that differing levels of security could be enforced and exploited.

For priority airport security, priority lines are created and enforced by the airport authority and not TSA. You will not find TSA agents checking class of service. That is done by a third party and the lanes can be directed separately, but the line merges with other classes of service. The priority line may remain separate, but the TSA will have people move between checkpoints regardless of class of service. The very few times that there is a separate security line and separate checkpoint is because of premium terminals where it is the airport/airline restricting economy passengers from a checkpoint. The airline can do that, but the TSA is going to staff the lines according the passenger counts. The TSA has no authority over passengers in line until they have their ID checked. Lines typically form before the ID check, and since those lines are owned by the airport authority/airline, priority lanes can be given.

The TSA and CBP are willing to offer frequent flyers that are deemed a lower risk priority if they sign up through the precheck program or global entry. They also support priority screening for airline employees that show an active ID badge which meets the TSA list of approved identifications.

With the TSA and CBP, just because you spent more on your ticket, does not earn you the right to go through the screening process quicker. That's the US policy.

[Edited 2012-07-30 10:03:05]
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Viscount724
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RE: A New Service For Int First Class Pax Into USA

Mon Jul 30, 2012 8:22 pm

Quoting fbgdavidson (Reply 2):
I've got Global Entry which is always going to be fastest.

Do you still live in the U.S.? Is Global Entry available to non-residents of the U.S. who are not U.S. citizens? Their website isn't very clear.
 
IAHFLYR
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RE: A New Service For Int First Class Pax Into USA

Tue Jul 31, 2012 12:35 am

Quoting fbgdavidson (Reply 2):
I've got Global Entry which is always going to be fastest.



For sure, the fastest. Also, the TSA pre-screen program that is being used now at select airports in the U.S. will not even be issued to anyone that is not gone through and been accepted in one of the CBP programs.
Any views shared are strictly my own and do not a represent those of any former employer.
 
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legacyins
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RE: A New Service For Int First Class Pax Into USA

Tue Jul 31, 2012 5:33 am

Quoting Viscount724 (Reply 5):
Do you still live in the U.S.? Is Global Entry available to non-residents of the U.S. who are not U.S. citizens? Their website isn't very clear.

I pulled this off the Global entry site under FQ.

Q: Can I join Global Entry if I am not a U.S. citizen or U.S. lawful permanent resident?

A:Global Entry is also available to citizens of the Netherlands who are enrolled Privium, Canadian NEXUS members and Korean SES members. Global Entry is also available to citizens of Mexico. Other countries will be added to this list soon.
 
aloges
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RE: A New Service For Int First Class Pax Into USA

Tue Jul 31, 2012 9:01 pm

Quoting legacyins (Reply 7):
Other countries will be added to this list soon.

I remember reading how Germany would be added several years ago... if only. So there's little reason for those of us not from the included nations to get our hopes up.
Don't cry because it's over, smile because it happened.
 
copter808
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RE: A New Service For Int First Class Pax Into USA

Fri Aug 03, 2012 10:09 pm

For anyone considering Global Entry, I have used it at SFO, IAH, EWR, and ORD. If it takes more than 3 minutes from the time I enter the hall (not arrive at the kiosk, but enter the beginning of the entry hall) to exit, I have either done something wrong or been selected for further processing. Normal time is between 2 and 3 minutes with nearly always less than one minute to wait at the kiosk.

Best money I ever spent!!!
 
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Coal
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RE: A New Service For Int First Class Pax Into USA

Sat Aug 04, 2012 6:54 am

HKG has the HKIA Frequent Visitor Card and also the e-Channel, e.g. where you scan your passport yourself and then produce your thumb for a fingerprint. You can apply for the HKIA Frequent Visitor card if you have been in and out of HKG 3x within 12 months. After this, you can use the dedicated channel which is usually empty, or, even better, you can sign up for the e-Channel, in which case you don't even need to interact with a person. You can also get access to the e-Channel if you are a CX FFP.

It's a time saver as, at times, you can spend up to 1.5hrs waiting for a stamp on your passport in HKG.

Another innovative idea is GA offers immigration on board on flights to CGK in Business Class. Never tried it, but sounds like a great idea!

Cheers
Coal
Nxt Flts: MI RGN-SIN | SQ SIN-RGN-SIN | CX SIN-HKG-PVG | SQ PVG-SIN
 
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Coal
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RE: A New Service For Int First Class Pax Into USA

Sat Aug 04, 2012 6:58 am

Another option for the US is the APEC Card. I don't know if the US finally joined the APEC Card program, but according to the program's website, if you had the card (and if you are from a country in the Pacific, inc. Peru and Chile), you could use the crew or diplomatic channel.

Somehow I feel that the a--holes at CBP would put up a fuss out of ignorance of the program. Has anyone tried this?

Cheers
Coal
Nxt Flts: MI RGN-SIN | SQ SIN-RGN-SIN | CX SIN-HKG-PVG | SQ PVG-SIN
 
copter808
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RE: A New Service For Int First Class Pax Into USA

Sat Aug 04, 2012 3:15 pm

Quoting Coal (Reply 10):
You can apply for the HKIA Frequent Visitor card if you have been in and out of HKG 3x within 12 months.

I intended to apply for that a while back because when I fly through HKG I'm usually on a tight connection and often have to claim my bags and recheck in as I fly standby. I think I only had 2 entries in the year. I may be starting all over now!

The USA needs to consolidate their frequent visitor programs. About the only thing the "in person waiting in line" thing does is to let the officer look at you in person. All the rest of the information is in the computer already.
 
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legacyins
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RE: A New Service For Int First Class Pax Into USA

Sun Aug 05, 2012 3:34 am

Quoting Coal (Reply 11):
Somehow I feel that the a--holes at CBP would put up a fuss out of ignorance of the program. Has anyone tried this?

having worked for those a-holes, I can tell you APEC is quite know at SFO.  
 
goldorak
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RE: A New Service For Int First Class Pax Into USA

Sun Aug 05, 2012 7:59 am

Quoting readytotaxi (Thread starter):
A few friends and I were giving some thought to how airlines could improve service to their Int First Class customers and someone came up with the Priority Immigration line. Passengers arriving from abroad who have to clear Immigration would have a Fast Track line at major airports, JFK,EWR,MIA,LAX,SFO,ORD.

This expense to the US government would be funded by the airline of course,do you think it would work?
Perhaps a couple of airlines could work together to share the cost.
With a average of 12 First class per flight that would be a short line even if they all had to use it, seems like a great marketing opportunity on paper, is it do-able?
Quoting Roseflyer (Reply 4):
Neither the TSA nor Customs & Border protection are willing to offer any priority screening, immigration or customs services to priority passengers based on class of service. They are not willing to separate passengers based on class of service because there is the possibility that differing levels of security could be enforced and exploited.

Well, AF is already doing this at the US gateways they are serving with P class (or at least some of them, for sure JFK and IAD). P class pax are awaited in the jetway by AF agent(s) and are escorted to immigration, where they skip all the line. After, the control is exactly the same as for any pax of course, but there is no wait.

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