Kermode
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What To Expect On KLM Longhaul

Fri Aug 03, 2012 8:38 pm

Hey everybody!

I'm hoping someone could answer some questions I have about KLM. I'll be taking them on a trip from Vancouver to Amsterdam and back in the upcoming little while and was wondering what I should expect. Without an unexpected A/C change, it should be on a 77E in economy. Just wondering what I should expect in terms of seat, service, IFE etc.. I've never flown them before and so as you can imagine, I'm excited!

Thanks for your help,
Kermode
 
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redzeppelin
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RE: What To Expect On KLM Longhaul

Fri Aug 03, 2012 10:54 pm

I'll be on that same flight later this fall, and I'm also curious about what to expect. I'll be going outbound YYC-AMS on KL's 332, and returning AMS-YVR on the 77E.

I know that SeatGuru is hit-and-miss, but I noticed something intriguing there about the KL 77E. It said that the window seats at row 40 have a little extra leg room, because the angle of the seats is adjusted at that row to adjust for the tapering of the fuselage. So the aisle seat has normal pitch, but the seat nearest the window is swung back just a bit and last few rows of seats are then installed at the new angle. Can anybody confirm this to be true? I grabbed that seat just in case it is real. I mostly wanted a window seat that wasn't over the wing.

[Edited 2012-08-03 16:04:18]
 
coachclass
Posts: 354
Joined: Tue Jan 12, 2010 7:59 pm

RE: What To Expect On KLM Longhaul

Sat Aug 04, 2012 12:49 am

The first thing you'll notice upon boarding is that the flight attendants all wear wooden shoes. LOL. And most assuredly, they will correct your pronunciation of Gouda cheese.
 
AirAfreak
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RE: What To Expect On KLM Longhaul

Sat Aug 04, 2012 2:48 am

KLM long-haul (after only two segments) is absolutely fantastic!

I had the pleasure of flying KLM from Atlanta-Amsterdam on the 777 and from Amsterdam-Washington/Dulles on the A330. Immediately, upon boarding, the cabin crew is all smiles and all very friendly. I even took two domestic flights within Europe on KLM and found the same great service, too!

Some highlights I will mention for my experience in Economy Comfort:

-Choose Row 10 - the bulkhead rows, and definitely worth the extra $100.00
-The bread they serve with the meals were always soft and HOT!!!! In a nice, fresh baked-tasting sort of way.
-Order the "Japanese Delight" Meal (available to all Intercontinental destinations on departure from Amsterdam). The salmon sashimi, the hibachi chicken, the steamed rice, and cold soba noodles - all delicious and all worth the 15 euros!!!!
-The wine: take the white! It's Terra Andina Chilean Chardonnay/Sauvignon Blanc Blend... and it's delicious! (I typically am not the fondest with Chardonnay ANYTHING, but this was quite nice!
-The seat: Extra Recline, Extra Room... what more can you ask for?
-IFE very responsive and also enough to keep me well-entertained.
-Cabin Crew: Amazing! I said this before and I will say this again - AMAZING!!!!!!

Enjoy your flight with KLM!!!!!!!!!!
Do you lead an Intercontinental life?
 
Viscount724
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RE: What To Expect On KLM Longhaul

Sat Aug 04, 2012 2:59 am

Quoting Kermode (Thread starter):
it should be on a 77E in economy.

KL 77Es are much better than their 77Ws as they are 9-abreast in Y rather than the cramped 10-abreast of their 77Ws.

Quoting redzeppelin (Reply 1):
I know that SeatGuru is hit-and-miss, but I noticed something intriguing there about the KL 77E. It said that the window seats at row 40 have a little extra leg room, because the angle of the seats is adjusted at that row to adjust for the tapering of the fuselage. So the aisle seat has normal pitch, but the seat nearest the window is swung back just a bit and last few rows of seats are then installed at the new angle. Can anybody confirm this to be true? I grabbed that seat just in case it is real. I mostly wanted a window seat that wasn't over the wing.

That appears to be the case on the 77E seat map in the KLM website also.
 
kl838
Posts: 168
Joined: Fri Oct 29, 2010 6:22 am

RE: What To Expect On KLM Longhaul

Sat Aug 04, 2012 6:22 pm

KLM long haul is a really good experience, as others have mentioned above the crew is all smiles and fantastic on board, often making small talk with passengers.

Meal service is much more extensive than US carriers, with drink and nuts shortly after take off, followed by a warm towel service before dinner or lunch. During the flight there is a lot of snacks and drinks laid out in the galley for you to take.
Flight attendants will be walking around with drinks and ice cream during the flight and sometimes even a snack, and there is another warm towel service before the pre arrival meal.

In terms of IFE all the latest movies and television shows are offered, and even classics. Check on KLM's website to see what movies or show can be expected on your flight.

There is duty free on board, you can even buy KLM models online and it will be delivered to your seat! I bought all of them for my personal collection and it did lead to some interesting conversations with the FA

Unless there are some minor changes in the meal service, this is pretty much what you can expect on KLM

Enjoy your flight! KLM is always a pleasure to fly, whenever I am onboard its like a home away from home!
 
signol
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RE: What To Expect On KLM Longhaul

Sun Aug 05, 2012 5:05 pm

I've flown long haul KL fairly frequently, usually to Johannesburg, but the service is the same. I've done a few trip reports:

NWI-South Africa, On KL, SA, MN (by Signol Jan 30 2010 in Trip Reports)
NWI To New DUR Inc KL, KQ, 1T And SA (by signol Oct 30 2010 in Trip Reports)
SA2011 Take 1: Norwich-Durban With Toddler And Inf (by signol Nov 26 2011 in Trip Reports)

Overall, good service, decent food (portion size could be bigger though!), easy connections at AMS. I wouldn't hesitate to fly them again.

signol
Flights booked: NWI-AMS-JNB-DUR, JNB-AMS-NWI
 
TeamintheSky
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Joined: Fri Apr 08, 2011 10:18 am

RE: What To Expect On KLM Longhaul

Sun Aug 05, 2012 6:38 pm

It's embarrassing, but I have yet to complete my Trip Report from LHR to HKG (via AMS) from October. Luckily, I have great notes, and those notes say categorically that KL was awesome. On both legs, the service was wonderful. I have also flown them one leg from DXB back to LHR, and it was also great.

I hope you enjoy it!

Regards,

Team
Since 2010: DL, KL, AF, WX, IG, FR , FL, U2, AK, BA, OK, UX, VS, VN, K6, AT, US, AY, BE, EI, LG, AZ, 9W, SG, AA, JL, W6
 
nipoel123
Posts: 236
Joined: Thu Jan 13, 2011 6:23 am

RE: What To Expect On KLM Longhaul

Sun Aug 05, 2012 7:39 pm

I'll be on that same flight, on August 17, but in J. My KL flight AMS-YYZ was great though, see my tripreport in that forum section:
Canada2012 Part 1: Jumpseats & Fourholers. KL In Y (by nipoel123 Aug 1 2012 in Trip Reports)

I second all of the opinions about food & crew above!

Nick
one mile of road leads to nowhere, one mile of runway leads to anywhere
 
PITingres
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RE: What To Expect On KLM Longhaul

Sun Aug 05, 2012 9:50 pm

Quoting AirAfreak (Reply 3):
The seat: Extra Recline, Extra Room... what more can you ask for?

I could ask for no bloody IFE box blocking most of my underseat space. This was a window seat on a KL A330 fairly recently.

I personally haven't found KL service to be all that special, at least in the A330's in Y. I can't speak to the 77E setup. The FA's are extremely pleasant, the food is decent enough; I don't agree that it's "much more extensive than US carriers" though. I don't have an opinion on the IFE (I don't generally use it), nor the duty free (seemed pretty much like any others to me). I loathe any airplane fitted out with the underseat blockage and for that reason alone I've been avoiding KL's A330's when I can.
Fly, you fools! Fly!
 
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redzeppelin
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RE: What To Expect On KLM Longhaul

Mon Aug 06, 2012 5:14 pm

Quoting PITingres (Reply 9):
I loathe any airplane fitted out with the underseat blockage and for that reason alone I've been avoiding KL's A330's when I can.

Do the 332s still have the enormous IFE boxes like this one under the window seats, seen in an old TR from PlaneHunter?
From: On Par With Air France? DTW-AMS-MUC, KLM A330 (by PlaneHunter Oct 3 2009 in Trip Reports)
 
PITingres
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Joined: Fri Dec 21, 2007 1:59 am

RE: What To Expect On KLM Longhaul

Mon Aug 06, 2012 6:01 pm

Quoting redzeppelin (Reply 10):
Do the 332s still have the enormous IFE boxes like this one under the window seats, seen in an old TR from PlaneHunter?

I don't recall that they looked like that, exactly. I'm pretty sure that the last KL 330 I was in had an underseat box that was probably just as large, but instead of taking up a slice of the underseat side, it was set back under the seat. So, instead of making the underseat space narrower, it made it shallower; there was only about 10 inches under there, front-to-back, not enough for my laptop bag. (and not enough width to fit it sideways, either.)
Fly, you fools! Fly!

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