If this is your first trip in business class, I think you will be pleasantly surprised at how comfortable and how much easier it makes flying. Both are good.
I’ll break it down.
On the ground: Equal
You’ll likely end up with virtually the same service as the two airlines handle each other at almost all their airports. You’ll get basically the same check in staff and same lounge access. I prefer UA
’s boarding process over LH
’s. I think UA
is a bit more organized in my opinion.
Airplane comfort: UA
wins completely on comfort with their seat. It is very comfortable if you get the window/aisle pair. The actual seat cushion width is about the same, but UA
goes fully flat which is more comfortable for sleeping, but also relaxing. The PTV on UA
is also bigger on the pre merger UA
777s. I find it a bit easier to step out of the window seat if you lower your footrest on the UA
seat over the LH
seat since you have a bit more space to stand up.
There is the perception of being narrow since it is 8 abreast on the premerger UA
777 and 6 on the premerger CO
777 (I assume you are on a UA
777). The actual seat cushion isn’t narrower, but you’ll find that UA
sequeezed out all the storage spaces when designing the seat. You have no where to put anything. You can’t even store a book for takeoff and landing. No storage is the UA
As far as the rest of the airplane goess, I think the 777 and A330 are equal on comfort. On the LH
747 you can get a business class seat in the nose which is somewhat interesting.
upgraded its business class food to match the first class choices. Lufthansa has always had relatively good catering. I think it is relatively on par with Lufthansa. I don’t have a fine enough palette to tell the difference between wine offerings and types of cheeses, but I think both offer quite enjoyable meals for being at altitude. Food is far better than BA
on both UA
offers bilingual crews and more attentive service in my opinion. However it is extremely variable. Some will praise some flight attendants on one airline and despise them on another based on a few flight. UA
has 20,000 flight attendants. There are some good and some bad. LH
has a bit more standardized service (when they aren’t on strike).
For business class, UA
wins. For first class Lufthansa would have won.
If you have never designed an airplane part before, let the real designers do the work!