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United 764 Lavatory Question

Mon Oct 08, 2012 7:49 pm

While I was thrilled that United was adding lie flat BF seats to their 764's, I was suprised that the seat count had gone up. Obviously, they feel they can get by with fewer galleys, but 5 bathrooms for 253 passengers?! That's more than 50 people to a restroom. Fine for a CRJ or ERJ, but my last 764 flight was almost 12 hours! Of people who have flown on the new configuration, or crew that work for UA, what has your experience been like? Were there longer lines in tye aisles than other planes?
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RE: United 764 Lavatory Question

Mon Oct 08, 2012 9:32 pm

I suspect folks will be lined up if my recent experience on a DL 764 is a good comparison. Unfortunately, there is one less lav on the Version 2 of UA's 764 so the Y class passenger-to-lav ratio is actually 68 to 1 in comparison to DL's 51 to 1 which has 4 lav's for Y class. Business Class ratio the same with UA and DL with 2 lav's and like seating capacity.
DL F/A's restrict the use of the 2 lav's at the door 2 location as they are reserved exclusively for Business passengers and as observed.....their own use. A curtain with a sign that read "Reserved for Business Elite" was an attempt, along with an announcement, that lavatory use is restricted to your specific cabin. The F/A's spent a lot of time "policing" the use of the BE lav's by Y passengers who ignored the announcement and curtain sign. If caught, they sent them back to a Y lav location. If these 2 lav's were occupied, business class passengers had to stand in the galley area or return to their seats. I suspect DL has a stated policy to F/A's to keep these lav's reserved for BE cabin use only to prevent so many lining up in the aisle or mid-cabin galley area and to minimize complaints from BE passengers.
It was a 9+ hour TATL flight both ways and folks were lined up at the mid-cabin emergency door lav locatin and the lav's located in the rear of Y. Although an announcement was also made that "due to FAA regulations standing in the aisles is not permitted due to security reasons" most passengers had no choice and F/A's ignored the line up. It was probably unpleasant for those seated near lav's to constantly have someone standing by their seat.
So on UA I suspect there will be no issue for those traveling in Business. Y class will be another pick your seat carefully and don't hold out to the last minute to go relieve yourself as your standing wait may intensify your urge.
watch what you want. you may get it.
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RE: United 764 Lavatory Question

Mon Oct 08, 2012 11:25 pm

I think reserving the 2 forward lavs for BF on UA would be hard considering they are on the Y side of the door. If you section the plane at each door, there are none specifically in the J section of the plane. If they wanted to get rid of galley's, I don't know why they didn't add a lav by the cockpit door up front, so there's at least one that they can dedicate to J. I respect most J policies, but if there is just a little curtain and I don't even have to walk through the galley to use the ones at door 2, I'm going to use those if there's a line at door 3.
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RE: United 764 Lavatory Question

Tue Oct 09, 2012 3:59 am

LH's A330 with 219 seats and 8 toilets!

With DL's and UA's heavy use of fewer toilets comes the issue of occasional janitorial work which the F/As seem more reluctant to do than European/Asian FAs.
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RE: United 764 Lavatory Question

Tue Oct 09, 2012 5:24 pm

I can't stand the 764 new BF configuration. It makes no sense to me why they decided to not put the lav's near the front galley as they were prior to the new configuration...but that's just me. All for the mighty bean counters who are probably members of the "Fear of Flying Club" and it does not matter to them.

Just more of the senior management people decisions that we have to deal with on the new UA .
Any views shared are strictly my own and do not a represent those of any former employer.

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