|Quoting AirlineCritic (Reply 6):|
Obviously you could get other problems, IMHO the service level is pretty bad. I've lost luggage on almost every AA-based trip. The last trip that I took was a 3-hour flight where they announced before the flight that they'll have no working lavatories. Sigh... fly that while being sick.
I've been flying AA
for years and have never had a problem with them. One time my SCL
flight was delayed. They'd already had me rebooked to the next later connecting SEA
flight before I even got to an agent. Another time I missed a connection at DFW
due to weather. They put us on the second later flight, but then got us on the next flight by putting us at the front of the waiting list. In each case, the staff was very helpful and responsive.
used to give Boeing employees (and I believe Microsoft also) free upgrades to First Class, when booked in Business Class on airplanes with F/C. It was supposed to be mainly the old SEA
flight, but they did it for me to Europe and SJC
. Try any other airline doing that. DL
sure never did.
I've also had quite a few AA
employees look the other way and not charge the fee when traveling with my bike.
I've never ever once had lost luggage with them.
At worse, AA
has been average at times, but I've never had anything but positive experiences with them.