Non existent. I'm fuming.
I was scheduled to fly QR76 to DOH on the 23rd en-route to BKK then onto CNX with TG. Since we've been having the 788 problems i had a feeling it might be substituted to another aircraft, which i was annoyed about since the only reason i decided to go through DOH with QR was to experience the 788. Otherwise i would've just booked TG direct to BKK then hop up to CNX.
I was looking on ExpertFlyer this morning to see what QR had scheduled to replace the 788 on my flight, but when i put in all the info no info was returned. It was blank. The 22nd also. The 21st and 24th said B77W and B788, respectively. So i went into manage my booking on the QR site and was told that one of my flights had been cancelled and to reschedule or ask for a refund.
After looking for a while i found that they had decided to book me onto QR12 which leaves an hour earlier than QR76, and is operated by the 77W. I am so annoyed by QR. Not with the fact that they replaced the 788, i can understand it being grounded after recent events, but the fact that they just booked me onto another flight without so much as a text. No call, no email, nothing.
I bet a lot of people who are expecting to be leaving LHR at 15:30 on the 23rd will be in for a shock when they arrive at the airport and are told that their flight leaves at 14:10 now!
The site could be clearer also. It should have a big 'CANCELLED' over the flight that has been cancelled, instead they just put the new flight above it. You only know it's been cancelled when you try to select seats and it says "Seat selection is not available on this flight".
Qatar Airways, sort yourself out.
I'll still do my TR, but more than likely it will contain four legs on a QR 77W and no 788