I have a question regarding the immigration lines at JFK. I am bringing my mother from abroad for treatment at a hospital. We will be arriving at Terminal 1 at JFK which, according to my experience several times, will involve a 1 to 2 hours wait at the immigration lines (we are not US citizens).
Here is the problem: My mother cannot stand right for a prolonged time, she suffers significant pain. Hence I want her (and me, since she cannot speak English) to skip the lines. I think we have two options: First, I think I can get a letter from the U.S. hospital explaining her condition and asking for arrangements during her travel. My worry is that immigration officers who direct visitor to lines just won't care about this. Second, I think we might ask for wheelchair for her. I wonder whether this would be acceptable since she is not too old and there is no problem with her legs.
What would you suggest? I know this is a personal question but it might be relevant to other people who might confront a similar situation. Thanks!