B742
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Preferred US Legacy

Sat Apr 27, 2013 3:25 pm

Just a simple question, what is your preferred US Legacy to fly International & Domestic.

For me it's Delta Air Lines

My usual departure point in LHR and DL have a pretty solid product with the 764 (mostly) on the routes I fly.

Rob!   
 
Birdwatching
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RE: Preferred US Legacy

Sat Apr 27, 2013 4:50 pm

I'll have to +1 that, Delta for me!

I'm Silver Medallion with them and next year I'll be Platinum Medallion. I fly a lot between Southern Germany and USA, Delta has great fares and they fly Stuttgart-Atlanta with their refurbished 763s and connecting in Atlanta is fun and easy. Delta has a great overall product, the FAs are usually very friendly and the food is great. Their PTVs in the refurbished cabins are fun and they have lots of brand new movies.

I don't understand why anybody would fly US or United, unless the price is cheaper. AA is a little bit better but still, give me Delta any day!
There's a very special atmosphere on board their planes, I feel right at home the moment I set foot in their cabin. I'll fly about 80.000 miles with them this year, so my observations definitely go beyond the occasional tourist to Hawaii who had a bad or good day.

Soren   
All the things you probably hate about travelling are warm reminders that I'm home
 
rahulrahul
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RE: Preferred US Legacy

Sat Apr 27, 2013 4:53 pm

For Domestic, I would say either Delta or United.
For International, I prefer American or United. ( Haven't had many Delta domestic flights, but the ones that I have had were EXCELLENT!)

RAhul
A300/319/320/321/332/333/343/346 B732/738/744/752/762/763/772/773 CRJ200/700/900 ERJ140/145/170/175 MD88
 
jetblue777
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RE: Preferred US Legacy

Sat Apr 27, 2013 6:42 pm

Without doubt - UA

They've always treated me well, and since I'm already a premier member, I get some perks and benefits in between which is nice. Although I wish they have more presence in JFK/LGA.

Second choice is US

Perhaps the most hated legacy airline out there but I never had any bad experience with them and I find their service actually pretty decent.

I used to love Delta, and they're not that bad but as long as their dump of a terminal at JFK is still standing, I'll try to avoid them. (Good thing they're moving to T4 this year)

jetBlue777  
It's a cultural thing.
 
coachclass
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RE: Preferred US Legacy

Sat Apr 27, 2013 6:50 pm

I have flown UA, AA, DL a lot internationally. I've never flown US internationally. I would give DL a notch or two above the others in economy. I would never fly UA in business where the seats are facing each other.
ed: BTW, I also would never fly AA's (or any one else's) new B777-300 with 10 across in economy.

[Edited 2013-04-27 12:07:17]
 
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SRQKEF
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RE: Preferred US Legacy

Sat Apr 27, 2013 9:44 pm

I've had pretty limited experiences on the legacy carriers (mostly fly jetBlue/Southwest which are a notch above IMO) but on my few flights DL always stand out. On my few flights with them I've always felt at home (opposte to UA, where I didn't enjoy myself at all).
I'm giving UA another chance this summer though, flying ORD-MSP on an UAX ERJ-170. Hopefully that'll be better.  
The price on the DL flight was the same as UA's but the United flight is operated by Shuttle America (S5), a new airline for me. That won me over.  

Regards,
Sveinn
Nothing compares to taking off in an empty 757 with full thrust!
 
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aerorobnz
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RE: Preferred US Legacy

Sun Apr 28, 2013 12:40 am

whichever airline has the best aircraft type for the routings I want to fly... I wouldn't want to limit myself to any one carrier in US. That's just boring.
Flown to 120 Airports in 44 Countries on 73 Operators. Visited 55 Countries and counting. Wanderlust is like Syphilis, once you have the itch it's too late for treatment.
 
RyanairGuru
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RE: Preferred US Legacy

Sun Apr 28, 2013 6:52 am

For me its between UA and US. UA is my first preference and I would almost always fly them if they had schedules/connections to match what I want and aren't obscenely expensive.

I flew US a lot when I live in NC as they were the local carrier with the best schedule/connections. I never had a bad experience on them and would gladly fly them anytime. I've only flown them domestically, but can't see myself complaining if I were to fly long haul on them.


The one I don't fly is AA. Despite being OW Ruby (QF Silver) which gives me two free bags, PriorityAAcess etc, I only fly them when booked in conjunction with a QF or BA international ticket. Simply put, I've never had a good experience with them. Most weren't exactly bad, per se, but certainly nothing above mediocre. In comparison I have had some excellent flights on both UA and US, who - based only on my experience - are better on a bad day than AA on a normal day. I've probably just been very unlucky with AA, but it's enough to keep me away except when necessary.
Worked Hard, Flew Right
 
rwy04lga
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RE: Preferred US Legacy

Sun Apr 28, 2013 10:10 am

Quoting aerorobnz (Reply 6):
whichever airline has the best aircraft type for the routings I want to fly... I wouldn't want to limit myself to any one carrier in US. That's just boring.

So's fishing, but a lot of people put up with it.

Boring is comfortable. Boring is expected. Boring is familiar. Boeing is no surprises. Boring is less stress.   
Just accept that some days, you're the pigeon, and other days the statue
 
PITingres
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RE: Preferred US Legacy

Sun Apr 28, 2013 1:34 pm

WN is my preferred domestic, but I guess they don't usually count as "legacy". I've really enjoyed B6 but they don't seem to go where I need to go when I need to get there.

I'd have to say it doesn't really matter to me. I find myself flying DL across the pond and I like the 764's. UA is OK domestic, haven't had the opportunity to fly them internationally for years now. For whatever reason, I don't often find myself on AA, but haven't had any bad experiences.

The one legacy I try to avoid is US, but that has more to do with their local pricing policies and my avoidance of PHL than their service. When I have ended up on US, the experience has been mostly OK once the annoying credit card commercial is over. (Do they still do that? I think it's been a year since I flew US...)
Fly, you fools! Fly!
 
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aerorobnz
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RE: Preferred US Legacy

Sun Apr 28, 2013 4:04 pm

Quoting rwy04lga (Reply 8):
Boring is comfortable. Boring is expected. Boring is familiar. Boeing is no surprises. Boring is less stress.

when they're all as average and similar as each other as they are , I can't see it making too much difference.with regard to those criteria
Flown to 120 Airports in 44 Countries on 73 Operators. Visited 55 Countries and counting. Wanderlust is like Syphilis, once you have the itch it's too late for treatment.
 
DeltaXNA
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RE: Preferred US Legacy

Mon Apr 29, 2013 7:41 am

DL or AA are my favorite. UA is my worst and I hate handling there flights, I wish they would do there own ground handling. I have never flown US, but it seems like a well managed airline from a ground handlers point of view.
 
hoons90
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RE: Preferred US Legacy

Wed May 01, 2013 3:37 am

Without a doubt, American Airlines.
Delta is a close second.
US Airways is a distant third.

Haven't flown UA before and have no plans to, so I don't have an opinion of them. Continental was nice when it was around.
The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
 
airlinespotter
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RE: Preferred US Legacy

Wed May 01, 2013 1:36 pm

USAirways or me anyday. The best airline in my opinion. Next would be United.

Worst on my list would be Delta.
 
DesertAir
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RE: Preferred US Legacy

Wed May 01, 2013 1:48 pm

WN is my domestic choice. I fly only one route domestically: SAN-SMF monthly.
I always use AA for my summer travel to Central and South Amercian trips: DFW and MIA provide me with a lot of options. DL is very limited from SAN. Last summer I burned my remaining UA/CO miles on a trip to Belice.
 
timb777
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RE: Preferred US Legacy

Wed May 08, 2013 1:21 am

Depends entirely on route, available fare classes and aircraft product. For example, SFO-JFK UA PS flights used to offer a great Y product with plenty more legroom on all seats than the competition. This is now being phased out for some seats, and soon we will see AA a321's on the route which may be the best option (wider Y seat than 757's with brand new product.....)

In my opinion Delta is bottom of the market in terms of hard product. All my Y flights on them have been consistently horribe. I guess this at least makes them 'consistent'.....

[Edited 2013-05-07 18:28:47]

[Edited 2013-05-07 18:34:02]

[Edited 2013-05-07 18:35:46]
 
timb777
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RE: Preferred US Legacy

Wed May 08, 2013 1:39 am

In fact, If you have yet to fly Delta domestic Y and want to know how it rates: Find an old wooden chair, hammer a few nails through its underside and a couple through the backrest and then place it a couple of inches in front of a concrete wall covered in a splash of blue paint and you won't be far off.....
 
rwy04lga
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RE: Preferred US Legacy

Wed May 08, 2013 6:22 am

Quoting timb777 (Reply 16):

......10 across in Y on a NZ 773?
Just accept that some days, you're the pigeon, and other days the statue
 
timb777
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RE: Preferred US Legacy

Wed May 08, 2013 7:26 am

Quoting rwy04lga (Reply 17):
......10 across in Y on a NZ 773?

Indeed, I stay clear of Y in these beasts. Though, in saying that- sitting on someones lap on this NZ plane would probably still be more spacious than DL domestic Y.....

Seriously though, DL's FF scheme must be amazing to keep pax coming back for repeat torture sessions..... not me.
 
Braniff747SP
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RE: Preferred US Legacy

Wed May 08, 2013 7:06 pm

Flown all of them more than once. Before, I'd have said CO, but now that they're gone it's DL.
The 747 will always be the TRUE queen of the skies!
 
AirbusGeek
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RE: Preferred US Legacy

Wed May 08, 2013 7:50 pm

US Airways definitely! I have never ever had a bad flight experience with US! F/As always smiling, laughing and joking. Also, the A330s with the Panasonic ex2 AVOD is great. But saying that my home airport is CLT, US Airways' throne so to say!  

Better than American, F/As rude and very cramped. Tin of sardines indefinitely!   

[Edited 2013-05-08 12:58:19]

[Edited 2013-05-08 12:59:26]
PIEDMONT- A MODEL OF HOW GOOD AN AIRLINE CAN BE
 
Braniff747SP
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RE: Preferred US Legacy

Mon May 20, 2013 7:29 pm

Quoting timb777 (Reply 18):
FF scheme must be amazing to keep pax coming back

SkyPesos? That's funny...
The 747 will always be the TRUE queen of the skies!
 
PITingres
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Joined: Fri Dec 21, 2007 1:59 am

RE: Preferred US Legacy

Mon May 20, 2013 8:25 pm

Quoting timb777 (Reply 18):
I stay clear of Y in [10-across NZ 77W] beasts. Though, in saying that- sitting on someones lap on this NZ plane would probably still be more spacious than DL domestic Y.....

I've been on both, and fly Delta domestic Y fairly regularly. (Not especially often, but regularly.) I have no idea what you are talking about. The NZ seat was remarkable for lack of seat-cushion depth, not width, so the 10-across-ness had nothing to do with it; and I find the average DL mainline Y seat just as comfortable or uncomfortable as any other US legacy.

I think you guys are imagining things. (The "Princess and the Pea" just came to mind...)
Fly, you fools! Fly!
 
BoeingGuy
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RE: Preferred US Legacy

Tue May 21, 2013 4:34 am

My opinion is that AS is the best "legacy" airline in the US, and the best all around US airline. Very efficient service; friendly employees; usually on-time (lately); very modern fleet; and apparently very well managed.
 
bobnwa
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RE: Preferred US Legacy

Wed May 22, 2013 2:15 pm

Quoting timb777 (Reply 15):
In my opinion Delta is bottom of the market in terms of hard product

What hard product of AA,UA,US is Delta not offering
 
Akiestar
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RE: Preferred US Legacy

Thu May 23, 2013 9:46 am

I will be very biased if I answer this, since I've only flown DL (and NW prior to that) exclusively, with very minimal exposure to other U.S. legacies (once on US, twice on UA, once on CO, none on AA). However, I will try AS next month, so let's see how that goes. 
 
timb777
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RE: Preferred US Legacy

Thu May 23, 2013 1:27 pm

Quoting Braniff747SP (Reply 21):
SkyPesos? That's funny...

  

Quoting PITingres (Reply 22):
The NZ seat was remarkable for lack of seat-cushion depth, not width, so the 10-across-ness had nothing to do with it; and I find the average DL mainline Y seat just as comfortable or uncomfortable as any other US legacy.

I am somewhat unsurprised that there seems to be a positive correlation between Delta fans and acceptance of NZ's cramped 10-abreast 777's.

Quoting bobnwa (Reply 24):
What hard product of AA,UA,US is Delta not offering

I have long wondered whether DL's Y product is in breach of international law (breaching the torture convention). DL flys ill maintained planes in (what feel like) high density configs (its like Song took over Delta mainline rather that Delta re-incorporating Song!)

I have consistently found UA to be great, with relatively spacious seats (particularly in the a320's and PS 757's....). VX also looks fantastic. Strewth, even Jetblue and Southwest offer a better Y than DL.

[Edited 2013-05-23 07:11:29]
 
bobnwa
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RE: Preferred US Legacy

Thu May 23, 2013 1:46 pm

Quoting timb777 (Reply 26):
I have long wondered whether DL's Y product is in breach of international law (breaching the torture convention). DL flies ill maintained planes in (what feel like) high density configs (its like Song took over Delta mainline rather that Delta re-incorporating Song!)

It is obvious that you dislike Delta, we get that. Please offer some examples to back up your opinion.
 
timb777
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RE: Preferred US Legacy

Thu May 23, 2013 2:20 pm

Quoting bobnwa (Reply 27):
. Please offer some examples to back up your opinion.

I am only providing my opinion, the thread starter asked for no more than subjective thought:

Quoting B742 (Thread starter):
what is your preferred US Legacy to fly International & Domestic.

As for actual examples, often I emerge from a Delta Y flight in a numb state of severe shock and then suffer from various forms of trauma as think back to the traumatic that has just been. This leads to memory loss.  

Can you recount any positive experiences with their hard product? Or any times you were's singed with fire when interacting with a the check in agent?
 
PITingres
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RE: Preferred US Legacy

Thu May 23, 2013 3:03 pm

Quoting timb777 (Reply 26):
I am somewhat unsurprised that there seems to be a positive correlation between Delta fans and acceptance of NZ's cramped 10-abreast 777's.

Kindly do not confuse me with a Delta fan, I am no such thing. I merely point out that Delta's seats are no worse than any others, in my opinion. By and large, a Y seat is a Y seat, and aside from minor pitch differences I think wild exaggerations as to how good or bad a Delta, or United, or AA, or any other Y seat is, are just that -- wild exaggerations.
Fly, you fools! Fly!
 
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mayor
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RE: Preferred US Legacy

Thu May 23, 2013 8:55 pm

Quoting timb777 (Reply 28):
As for actual examples, often I emerge from a Delta Y flight in a numb state of severe shock and then suffer from various forms of trauma as think back to the traumatic that has just been. This leads to memory loss. Can you recount any positive experiences with their hard product? Or any times you were's singed with fire when interacting with a the check in agent?

Instead of coming up with a comedy act and a bunch of one-liners, why not be adult about the whole thing and give some realistic reasons why you don't like DL? It's obvious that your thoughts are wild exaggerations. I can see DL not meeting your expectations and you have negative thoughts about them, but why not be just a tad more truthful about it? Or did you just see this thread as an opportunity to be funny (which you aren't)?
"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
 
bobnwa
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RE: Preferred US Legacy

Thu May 23, 2013 9:56 pm

Quoting mayor (Reply 30):
Instead of coming up with a comedy act and a bunch of one-liners, why not be adult about the whole thing and give some realistic reasons why you don't like DL? It's obvious that your thoughts are wild exaggerations. I can see DL not meeting your expectations and you have negative thoughts about them, but why not be just a tad more truthful about it? Or did you just see this thread as an opportunity to be funny (which you aren't)?

Couldn't agree more with your remarks. timb777 is good at exagerating his opinons without any examples to back it up.Not worth taking the time to read his responses.
 
timb777
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RE: Preferred US Legacy

Fri May 24, 2013 8:17 am

Quoting PITingres (Reply 29):
By and large, a Y seat is a Y seat

This, I must say, is what I would classify as an exageration of the wildest kind.....

Quoting mayor (Reply 30):
did you just see this thread as an opportunity to be funny

Unfortunately, I, seemingly more than others, realise that DL's current state of affairs is no laughing matter

Quoting mayor (Reply 30):
but why not be just a tad more truthful about it

Personally I find data and quantitative / qualitative justifications of opinions to be boring, but uuuurrrrgh, here goes:

http://www.cbsnews.com/8301-505125_1...lta-is-worst-airline-survey-finds/
(Survey finding Delta to be worst US airline)


An example of their great customer service (not):
http://garrettheonion.blogspot.co.nz...lta-is-worst-airline-in-world.html

They keep their FF's happy (not):
http://www.usatoday.com/story/travel...ain-about-redeeming-miles/1963057/

Heck, their way of dealing with complaints is to cancel FF membership and fight pax in the SC:
http://www.eturbonews.com/35048/supr...nt-flier-labeled-frequent-complain

Great customer reviews (not):
http://www.airlinequality.com/Product/Yseat-DL.htm

"Amsterdam to Newark. Worst intercontinental flight experience I've ever experienced. Plane was extremely old, the seats were literally falling apart. I asked for a newspaper as there was no IFE and the flight attendant disappeared for the rest of the flight. Luckily I flew KLM on the way back which was a much better experience. First and last time to fly Delta airlines"

Extra positive (not):
"Spent the extra money for Economy Comfort. What an oxymoron. Older Boeing 767 without IFE, adjustable headrest or footrest. 10 hours of agony with seat padding equivalent to a horse saddle."

Seems like its not just me......

Quoting bobnwa (Reply 31):

your username suggests a slight bias?

Timb777
 
Braniff747SP
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RE: Preferred US Legacy

Fri May 24, 2013 1:04 pm

Quoting timb777 (Reply 32):
Personally I find data and quantitative / qualitative justifications of opinions to be boring, but uuuurrrrgh, here goes:

Remember that an angry customer is ten times more likely to vent on the internet that a satisfied one.

There are always going to be unhappy people; it is an airline after all.
The 747 will always be the TRUE queen of the skies!
 
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mayor
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RE: Preferred US Legacy

Fri May 24, 2013 4:05 pm

Quoting timb777 (Reply 32):
http://www.cbsnews.com/8301-505125_1...lta-is-worst-airline-survey-finds/
(Survey finding Delta to be worst US airline)

Well, this is two years old.......DL's refurbishment of the 767s hadn't started yet.....I believe they have, by now and they are beginning on the A330s.

Quoting timb777 (Reply 32):

An example of their great customer service (not):
http://garrettheonion.blogspot.co.nz....html

This is over a year old and while I can sympathize with the customer and believe more could have been done, 1 incident is hardly justification for calling DL the worst airline in the world.


At least, however, these people were at least reasonable in making their complaints, unlike you, who decided to turn it into a jokefest.

Quoting timb777 (Reply 32):
Quoting bobnwa (Reply 31):
your username suggests a slight bias?

Oh, ME, ME!!! I want to be biased, too!!! Oh, wait.....I am.

Quoting Braniff747SP (Reply 33):
Remember that an angry customer is ten times more likely to vent on the internet that a satisfied one.

And people are ten times more likely to believe it, justified or not.
"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
 
einsteinboricua
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RE: Preferred US Legacy

Fri May 24, 2013 9:03 pm

In decreasing order:
US (never had problem with US)
DL (never had problems either, but US has better prices)
.
.
.
.
AA (not a bad airline but I think their product is rather outdated).
"You haven't seen a tree until you've seen its shadow from the sky."
 
BoeingGuy
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Joined: Fri Dec 10, 2010 6:01 pm

RE: Preferred US Legacy

Sat May 25, 2013 12:55 am

Quoting timb777 (Reply 32):
They keep their FF's happy (not):
http://www.usatoday.com/story/travel...3057/

I totally agree with this. SEA-MSP at 25,000 miles? Ha!!!

I looked at SEA or SJC to UIO. AA had First Class awards available for fewer miles than DL wanted for coach. Try DL from SEA-BKK and tell me what you find. 100,000 miles for coach and usually not even including the SEA-NRT non-stop. Try finding awards on SEA-JAC.

I too find DL's FF redemption to be a total joke and a "bait and switch".

Problem is, they are saying "so what?". They get away with it. Just like first bag fees, customers let them get away with it by not voting with their feet.

AS and AA have much more generous FF award availability (or at least they used to, but that's slipping too) but you don't see the flying public shifting their business from DL to AA. As long as consumers let DL get away with their stinginess for FF awards, they have no reason to change it.
 
02hilliert
Posts: 478
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RE: Preferred US Legacy

Mon May 27, 2013 7:53 am

I know this may be controversial, but I don't think I've ever had a good flight on a U S Major. I've only flown domestically, but the service levels have been so low that I won't try any of them internationally. My preferences for long-haul UK-US flights would be BA or AC. I hope that my opinions are changed when I fly UA from MCO to DEN in a few weeks.

My preferences for US domestic flights are WN or F9, the service is far superior.
Next Up: Back to the US - Charlotte & Kansas City
 
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aerorobnz
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RE: Preferred US Legacy

Mon May 27, 2013 9:07 am

Quoting 02hilliert (Reply 37):
I know this may be controversial, but I don't think I've ever had a good flight on a U S Major

It's true when looked at from a foreign perspective - as it's all relative to what we're used to and what we have experienced as a consistent level of service. I've not had a good US Major flight either, I have had flight after flight of unmemorable neither good nor bad flying, mixed with rough as guts service and product.

Generally when given the opportunity to avoid flying a US major longhaul - I will.
Flown to 120 Airports in 44 Countries on 73 Operators. Visited 55 Countries and counting. Wanderlust is like Syphilis, once you have the itch it's too late for treatment.

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