airtangora
Topic Author
Posts: 65
Joined: Thu Dec 28, 2000 2:50 am

Sky Club Cheapens The Bar!

Thu Jun 06, 2013 1:19 am

When traveling last month, I noticed Delta Sky Club has done away with the previous liquor selection (Tanqueray, Sky, Dewars, etc.) and replaced it with… GASP… Segrams! I was shocked at the total down-grade of quality and lack of notice to members.

Seems like they cheapened their product a good bit over the past couple of years. So many of the Clubs I go into these days are packed to capacity, long lines (at staffed bars), raided snack counter, and a mess from the high traffic. Now they go and cheapen the booze? With no advance notice? Seems like a crappy thing to do to me.

And I will not accept the "they are trying to get you to upgrade to the luxury bar" to make more money, as there are still a good number of self serve lounges.

Anyone else think the move was in poor taste... pun intended 

T
A bad day on the road is better than a good day in the office.
 
KD5MDK
Posts: 694
Joined: Wed Mar 13, 2013 4:05 am

RE: Sky Club Cheapens The Bar!

Thu Jun 06, 2013 1:25 am

I have no idea what kind of notice to the members you expected might happen, but I just can't see a useful one.
 
AeroWesty
Posts: 19551
Joined: Sat Oct 30, 2004 7:37 am

RE: Sky Club Cheapens The Bar!

Thu Jun 06, 2013 1:34 am

Quoting airtangora (Thread starter):
Anyone else think the move was in poor taste

Of course it was, especially right after hiking the annual fee by 50 bucks. There's just no way for Delta to say they didn't know this was coming when asking for more money from people. It's ridiculous in some ways to pay a cover charge for $7 measures of drinks like Baileys and Skyy that a day earlier were included in the price.

One redeeming value out of it, I hear that the rum, while cheaper, is better tasting stuff, Myers' Platinum.

SkyClub members are looking for a quiet place to relax while traveling. I realize that some people are in the clubs drinking frequently, but I can't help think that anyone traveling so often to cost more than their membership fee in alcohol is also contributing more than their share to Delta's bottom line.
International Homo of Mystery
 
cvg2lga
Posts: 426
Joined: Fri Feb 25, 2005 11:48 am

RE: Sky Club Cheapens The Bar!

Fri Jun 07, 2013 8:43 pm

And all of the beers previously offered as complimentary now cost 3$. Miller Lite and Budweiser are the only beers offered as a complimentary choice now. Last week, not knowing the new changes had gone into effect, I went to the bar and ordered a Blue Moon. When the bartender asked me for a credit card, I was shocked. I quickly changed my choice to Miller Lite. But it reminded me of the commercial on now, in which the teenage son goes to his father for some "free advice" and the father shocks the young man by telling him he'll need to see a credit card before getting his "free advice".

This is the concluding month of my first Skyclub membership and I have decided not to renew. Maybe further down the line I'll reconsider. The main point of it all for me was seating away from the gate area- which rarely turned out to be any less crowded than sitting at the gate anyway; and the wifi. But usually, if I sit near the Skyclub I can pick up the wifi. I used to do this at LAX & ATL prior to becoming a member.

Tchau

DA-
They don't call em' emergencies anymore. They call em' Patronies.
 
srbmod
Posts: 15446
Joined: Tue Mar 20, 2001 1:32 pm

RE: Sky Club Cheapens The Bar!

Sat Jun 15, 2013 1:08 am

Quoting cvg2lga (Reply 3):

And all of the beers previously offered as complimentary now cost 3$. Miller Lite and Budweiser are the only beers offered as a complimentary choice now. Last week, not knowing the new changes had gone into effect, I went to the bar and ordered a Blue Moon. When the bartender asked me for a credit card, I was shocked.

I was shocked as well when I hit one of the Sky Clubs at ATL about a month ago. Why should I pay $3 for a small glass of SweetWater 420 at the Sky Club when I can go downstairs on A and hit the SweetWater bar and pay $6 or so for a pint of it (and also have the options of a number of other SweetWater beers)? If I were an actual Sky Club member and not just accessing it via day passes bought on the cheap on eBay, I'd be really peeved about this.

I have splurged on a visit to a Sky Club and bought a Johnnie Walker Gold, but for the price, I expected a much bigger pour. Heck, I paid a similar price at a casino bar for some Johnnie Walker Blue and got a more generous pour than what the bartender at the Sky Club gave me.
 
deepunderground
Posts: 55
Joined: Sun Dec 02, 2012 3:38 am

RE: Sky Club Cheapens The Bar!

Wed Jun 26, 2013 2:38 am

I can't beleive that an airline is charging for alcohol in it's lounge? That's insane!
 
thaiflyer
Posts: 230
Joined: Mon Oct 29, 2007 6:55 pm

RE: Sky Club Cheapens The Bar!

Thu Jun 27, 2013 9:47 pm

Charging for alcohol in a airline lounge ???? Never saw this.
Do I read correctly that you have a pay a yearly fee of 50 USD ??
 
KingFriday013
Posts: 879
Joined: Fri May 18, 2007 7:56 am

RE: Sky Club Cheapens The Bar!

Thu Jun 27, 2013 10:28 pm

The change took place a month or two ago. Delta made a deal with Diageo to offer their brands in Sky Clubs. Here's the free stuff according to a DL rep in a related FlyerTalk.com thread:

Quote:
Complimentary spirits: Vodka - Gordon's; Gin – Gordon’s; Rum - Myers's Platinum; Scotch – Scoresby; Bourbon - Jack Daniel's; Sweet Vermouth - Martini & Rossi; Extra Dry Vermouth - Martini & Rossi.
Complimentary beer: Budweiser and Miller Lite
Complimentary wine: no changes to current wine offerings

Call/premium brands are still available at most locations but now are part of the "Luxury Bar" paid offerings.

-J.
Tho' I've belted you an' flayed you, By the livin' Gawd that made you, You're a better man than I am, Gunga Din!
 
srbmod
Posts: 15446
Joined: Tue Mar 20, 2001 1:32 pm

RE: Sky Club Cheapens The Bar!

Fri Jun 28, 2013 8:51 pm

Quoting thaiflyer (Reply 6):
Do I read correctly that you have a pay a yearly fee of 50 USD ??

A Sky Club day pass is $50, which is typical of many US airlines. An annual individual membership costs between $350-$450 based on SkyMiles status. You can also cash in SkyMiles to cover the annual fee.

http://www.delta.com/content/www/en_...ub/membership/membership-fees.html

Quoting KingFriday013 (Reply 7):

There probably would have been a riot if they made folks pay for Jack Daniels......
 
moby147
Posts: 65
Joined: Fri Mar 08, 2013 12:30 am

RE: Sky Club Cheapens The Bar!

Fri Jun 28, 2013 9:15 pm

I'm sorry $50 for a day pass??

I think they have lost the plot

& $450 for a year is just insane, I only pay $600 for my golf club membership

Regards

Moby147
 
thaiflyer
Posts: 230
Joined: Mon Oct 29, 2007 6:55 pm

RE: Sky Club Cheapens The Bar!

Fri Jun 28, 2013 11:03 pm

Quoting moby147 (Reply 9):
A Sky Club day pass is $50, which is typical of many US airlines. An annual individual membership costs between $350-$450 based on SkyMiles status. You can also cash in SkyMiles to cover the annual fee.

I presume that this is aimed at non status flyers as status members (should) have free access regardless of class of travel.
I hold EK Gold, TG Gold and TK Elite Plus and have access to all lounges regardless of my class of travel.
Strange that you have to pay for lounge access unless you don't have status off-course.
 
toobz
Posts: 632
Joined: Mon Jan 18, 2010 6:33 am

RE: Sky Club Cheapens The Bar!

Tue Jul 02, 2013 1:36 am

Drinks are still free. It's not premium top shelf but nonetheless still free. How many free drinks can you get at an AA or UA club?
 
RyanairGuru
Posts: 6554
Joined: Wed Nov 01, 2006 3:59 am

RE: Sky Club Cheapens The Bar!

Tue Jul 02, 2013 6:12 am

Quoting thaiflyer (Reply 10):
I presume that this is aimed at non status flyers as status members (should) have free access regardless of class of travel.

Welcome to the USA! They do things differently, I don't know any other country where you have to pay even if you have status.

For domestic flights you have to pay. period. Even F doesn't get you lounge access!

For international flights, however, you do get lounge access regardless of class of travel.


QF do something similar to what you suggest, it is a [roughly] $400 anual fee for lounge membership for no/low status, but if you're Gold or Platinum (or even higher) then it is free.
Worked Hard, Flew Right
 
whiskeyhotel
Posts: 291
Joined: Sun Aug 15, 2004 5:46 am

RE: Sky Club Cheapens The Bar!

Tue Jul 02, 2013 6:28 pm

Quoting toobz (Reply 11):
Drinks are still free. It's not premium top shelf but nonetheless still free. How many free drinks can you get at an AA or UA club?

Just as many as you can at a DL club. Both have had free drinks for quite a while now. Just like DL, a premium is charged for top-shelf brands. In fact, CO actually pioneered charging for premium spirits at its Presidents Clubs prior to the merger with UA.

AA also stocks Seagram's products as its free liquor, as I recall. Both DL and AA allow Amex Platinum cardholders to access their lounges (UA does not, likely in an attempt to drive business to its Chase-branded United Club Card, which comes with a United Club membership).

As a regular visitor to UA, AA, AS and DL clubs (United Club member and Amex Plat cardholder), I've noticed that hub clubs for AA (I see DFW and MIA often) and DL (SLC, ATL and LGA) are regularly packed to the hilt, whereas the former Presidents Clubs (primarily in IAH and EWR) seem far less crowded than they used to when CO allowed Amex Plat cardholders access. Granted, the United Clubs are still busy and relatively packed, but nothing close to how bad the CO hub clubs were pre-merger. Before the UA merger, I would regularly have to schlep upstairs to the top level of the IAH E Presidents Club on busy Friday evenings, as the main level was SRO. I haven't experienced that problem but once or twice in the years since Amex Plat was ditched by CO.

I wonder how much of DL's decision-making was driven by the economics of Amex Plat access and the reimbursement rate that it receives from Amex for such lounge visits, together with the strain on the lounges created by increased numbers of former NW fliers post-merger.
 
srbmod
Posts: 15446
Joined: Tue Mar 20, 2001 1:32 pm

RE: Sky Club Cheapens The Bar!

Tue Jul 02, 2013 11:49 pm

Quoting moby147 (Reply 9):
I'm sorry $50 for a day pass??

I think they have lost the plot

They credit that $50 towards the annual or 3 year membership if you buy it within 60 days.

Quoting thaiflyer (Reply 10):
I presume that this is aimed at non status flyers as status members (should) have free access regardless of class of travel.

Not entirely The only Medallions that can get free membership are Diamond Medallions, as it is one of the perks of that level. Platinum and Diamond also have the option of Sky Club day passes as their Choice Benefit. One can use their SkyMiles to pay for their annual membership and the amount of miles varies on status (see link in my earlier post).

Quoting moby147 (Reply 9):
$450 for a year is just insane, I only pay $600 for my golf club membership

It's pretty much a standard price across all US airlines and the higher the status in their FFPs, the cheaper the annual fee. Some airlines charge a $50 new member fee but the renewal rates are cheaper.

If you fly rather frequently, the cost of a membership pays for itself many times over.
 
whiskeyhotel
Posts: 291
Joined: Sun Aug 15, 2004 5:46 am

RE: Sky Club Cheapens The Bar!

Wed Jul 03, 2013 7:15 pm

Quoting srbmod (Reply 14):
If you fly rather frequently, the cost of a membership pays for itself many times over.

This. The real value isn't even the (usually) quieter waiting area, access to power ports, and free drinks. Where I find value is in the access to highly-trained agents in the event of IRROPs, who can often reroute me or otherwise fix my itinerary when weather or maintenance issues interrupt my travels.
 
lpdal
Posts: 1957
Joined: Sat Mar 24, 2012 9:49 pm

RE: Sky Club Cheapens The Bar!

Sun Jul 07, 2013 6:49 pm

The food options vary widly across the network. My Sky Club in FLL has hot oatmeal with a toppings bar and bagels, muffins, etc. things that I have never seen at any other SkyClub I've ever seen.
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