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PA110
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SQ317 (A380) Diverts To Baku - Depressurization

Mon Jan 06, 2014 2:50 am

Just saw this come across my Facebook feed...

"Flight SQ317, an Airbus A380 operating from London to Singapore, diverted to Baku in Azerbaijan on 6 January 2014 as a result of a cabin depressurisation. Oxygen masks were deployed and the aircraft landed uneventfully at Baku airport at 01:03 (local time). There were no injuries to the 467 passengers and 27 crew on board.

We are seeking clearance from local authorities to transfer affected customers to a hotel until a replacement aircraft arrives from Singapore."

[Edited 2014-01-05 18:59:33]
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KarelXWB
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 8:59 am

A passenger made this picture:

http://pbs.twimg.com/media/BdRyuLACIAA2nA1.jpg:large

http://twitter.com/AviationSafety/status/420106072934727682

Quoting PA110 (Thread starter):
There were no injuries to the 467 passengers and 27 crew on board.

The aircraft has 471 seats, that's a load factor of 99%.
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GneissGuy
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 10:23 am

INGAPORE: A Singapore Airlines plane flying from London to Singapore made an emergency landing in Azerbaijan on Monday.

There were no injuries to the 467 passengers and 27 crew members on board SQ317, an Airbus A380.

According to a post on the Singapore Airlines Facebook page, the flight was diverted due to depressurisation, and oxygen masks were deployed.

The statement said the aircraft landed "uneventfully" at Baku Airport at 1.03am, local time.

Singapore Airlines said it is seeking clearance from local authorities to transfer affected customers to a hotel until a replacement aircraft arrives from Singapore.

source: http://www.channelnewsasia.com/news/...apore/sia-flight-makes/944196.html

You can look up SIA's Facebook for a post on this incident. Apparently there is plenty of disgruntlement from the passengers as they are not able to be moved to hotels because of strict visa issues and are spending their time in the airport which has very basic facilities.

Quote "being a passenger on this flight, that it is Facebook that I found this information out. There is very little information given to us here stuck at the airport, with only dinner given to us last night, no breakfast, but lunch will be provided (and there are no food places here at Azerbaijan Airport). Cold steel benches to sleep on, & the baby carry-on prams did not get taken off the plane (I have a 17month old - difficult!!). We cannot get into any hotels as the passengers do not have Visa's for this country. They also forgot to mention that we had to fly another 3hrs after the oxygen masks dropped/cabin depressurised. Thankfully the airport has free wifi, but most of us are trying to save what little battery power we have left. BUT I am thankful to still be here, and definitely thankful that a different plane is coming to pick us up (in another 4.5hrs, leaving in 6.5hrs), as it is pretty clear to us passengers that the cabin door responsible for the depressurisation was D
EFINITELY NOT going to get miraculously fixed whilst here in a non-Singapore airlines airport!! We are all a little hesitant about getting on our next legs of our journeys, just hope the worst is over...."

I wonder if there were other better diversion options? Or was this emergency so critical that SIA was forced into an immediate descent into the nearest airport. Interesting......
 
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KarelXWB
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 10:26 am

SQ8850 just departed from SIN to pick up the stranded passengers.

http://fr24.com/SIA8850

It's gonna be a long day for those passengers.
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babybus
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 1:08 pm

Wonder what caused that to happen? Shame it was Baku where I guess visa restrictions mean passengers can't be accommodated locally.

How long does it take to put all those oxygen masks back into their original position?
and with that..cabin crew, seats for landing please.
 
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 2:28 pm

Emergency or not, some people feel the need to place a #selfie on Twitter:

http://pbs.twimg.com/media/BdQUvMlIgAAMvhZ.jpg:large

http://twitter.com/RunwayGirl/status/420198992153022464
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kanban
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 4:59 pm

Quoting babybus (Reply 4):
How long does it take to put all those oxygen masks back into their original position?

I believe they all must be replaced to ensure no diseases etc. are passed to later passengers.
 
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 4:59 pm

Quoting babybus (Reply 4):
Wonder what caused that to happen?

Possibly a door seal issue, from that fount of knowledge the Daily Mail

http://www.dailymail.co.uk/news/arti...-plane-make-emergency-landing.html

Responding to a flood of posts on Facebook, Singapore Airlines noted that noise was reported from a door during an earlier flight of the same plane.


Aircraft was 9V-SKE

http://flightaware.com/live/flight/9VSKE
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ist2014
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 5:24 pm

is Baku runway ok for A380 landing and takeoff with passanger load
 
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 6:19 pm

Quoting KarelXWB (Reply 3):
SQ8850 just departed from SIN to pick up the stranded passengers.

Replacement equipment is now descending into GYD.

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TC957
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 6:20 pm

Quoting ist2014 (Reply 8):
is Baku runway ok for A380 landing and takeoff with passanger load

Well obviously ! I'm sure the crew have a well- documented list of diversion airports en route like any longhaul flight has.
 
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 7:20 pm

Quoting oly720man (Reply 7):
Possibly a door seal issue, from that fount of knowledge the Daily Mail

What caused the plan to drop though? Or was the plane dropping actually the pilots doing a rapid descent to reach a safe altitude bacause of the depressurization? To me it seems like the pilots were reacting to the depressurization by diving to a safe altitude and the passenger Nathan Phelps probably interpreted that as an incontrolled descent.

Here is what a BBC article says -

http://www.bbc.co.uk/news/business-25618122

Nathan Phelps, an electrical supervisor from south Wales who was on the flight, told the BBC the plane was cruising at around 38,000 feet when it suddenly began to drop.


"I literally thought we were all going to die. There was no warning, the plane just went into a deep descent, the masks dropped and you automatically thought we were going to crash. There was no other rational thought really. You couldn't really look at it optimistically because you had never experienced anything like that before."
 
PanAm1971
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 8:02 pm

First of all- Thank goodness everyone is okay. I think it is noteworthy that the A380 seems to get people down safely when there's a problem. That's a very good trait.

How old is this particular aircraft? And what on earth could cause something like this is a relatively new airframe?
 
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 8:16 pm

Quoting PanAm1971 (Reply 12):
How old is this particular aircraft?

Delivered in June 2008.
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shanxz
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 8:29 pm

Quoting GneissGuy (Reply 2):
I wonder if there were other better diversion options? Or was this emergency so critical that SIA was forced into an immediate descent into the nearest airport. Interesting......

Why not DXB? Just the same distance as Baku it seems. It's an SQ station and much better equipped.
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 8:51 pm

Quoting GneissGuy (Reply 2):
Singapore Airlines said it is seeking clearance from local authorities to transfer affected customers to a hotel

Wow, even if they manage to agree with Authorities, that´s one heck of a lot of Hotelroom SQ will be looking for in Baku!
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DDR
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 11:32 pm

Quoting PA110 (Thread starter):
27 crew on board.

I still find this impressive even after a few years of flying  
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flyenthu
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Mon Jan 06, 2014 11:53 pm

"But he added that 'the door was inspected by engineers on the ground in London with no findings, and the aircraft was cleared for continued operation.'"

The above quote is from the BBC link. Did the engineers figure out what caused the noise in the previous flight? With such a vital part as the cabin door, I find it odd that the plane was given clear for the return trip without getting into the bottom of the incident. Makes you wonder what goes on behind the scenes, no?
 
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 12:05 am

Dont know if it was the pilots or dispatch who made the call to land in GYD, but if it was dispatch, well it was evidently a bad call on their part.

Stuff like.......

Quoting GneissGuy (Reply 2):
We cannot get into any hotels as the passengers do not have Visa's

and..........

Quoting GneissGuy (Reply 2):
with only dinner given to us last night, no breakfast

Is unacceptable....

It's one thing if the pilots decided to land at the nearest suitable airport due to a life or death situation, and its an entirely different thing if they flew 3 hours to get there after the oxygen masks dropped, confirming more or less that the depressurization became a non issue once the plane got down to 10000ft.

As was mentioned above, seems to me DXB would have been a better option.

Thenoflyzone

[Edited 2014-01-06 16:27:05]
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peterinlisbon
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 12:13 am

When something like a depressurisation occurs, the pilots first have to:

1. put their oxygen masks on (at 38,000 ft the pilots would pass out within 18 seconds).
2. descend as quickly as possible to 10,000 ft
3. communicate with air traffic control to avoid a collision as they descend
4. find the nearest airport with wifi to land at so that the passengers can post their photos on twitter

Explaining the situation to passengers can only come after these steps have been taken and, obviously, the pilots have to try to figure out exactly what has happened and what they are going to do about it before they make any announcement so I guess that's why there was a delay of 15 minutes before there was any communication.

I guess an emergency descent has to be pretty scary but as soon as you lose pressure you want to get away from 38,000ft as quickly as possible because people will lose consiousness very quickly if their masks are not used properly and there is not enough oxygen for more than 10 minutes.
 
Dizzy777
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 12:29 am

Its a little more than a straight forward depressurisation

photo courtesy of Airline Hub Buzz
https://www.facebook.com/Airlinehubbuz



[Edited 2014-01-06 16:31:11]
 
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 12:40 am

Quoting DDR (Reply 16):
Quoting PA110 (Thread starter):
27 crew on board.

Is that the standard SQ A380 crew total? Seems a little high.



[quote=ist2014,reply=8]is Baku runway ok for A380 landing and takeoff with passanger load

Can't see a problem with a 10,500 ft. runway at sea level.
 
infinit
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 1:14 am

http://singaporeseen.stomp.com.sg/si...-after-loud-noise-heard-from-plane

Looking at the second picture here. it looks like the cabin crew were serving drinks on the ground in Baku
 
shanxz
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 1:44 am

Quoting peterinlisbon (Reply 19):
4. find the nearest airport with wifi to land at so that the passengers can post their photos on twitter

Quote of the day! Seems like Twitter has made into pilot emergency manuals yeah?
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 2:39 am

Quoting thenoflyzone (Reply 18):
Stuff like.......

Quoting GneissGuy (Reply 2):
We cannot get into any hotels as the passengers do not have Visa's

If there's any truth whatsoever in the 3 hrs thing, could they not have gone to a much larger city in, for example, Turkey?? Is Ankara within a couple of hours of Baku? I would imagine you'd be getting much better support there with things like discretionary visas and so on. Where would they have roughly been when they experienced the problem, given that it's claimed they were up to three hours flying time away from Baku en route to Singapore from London?

For some reason though I'm just not altogether happy to believe three hours as a figure in this context.

Edit: I'm guessing they were over Russia, so maybe Azerbaijan seemed a better option.

[Edited 2014-01-06 18:40:48]
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blink182
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 3:00 am

Quoting cougar15 (Reply 15):
Wow, even if they manage to agree with Authorities, that´s one heck of a lot of Hotelroom SQ will be looking for in Baku!

Actually, Baku has a lot of hotel rooms, just that they're all luxury brands so SQ may have to pay up if that's what they decide to do. J2 tends to do nearly all of the ground handling for carriers like TK and QR(not sure about BA and LH), so I'm sure they took orders from SQ in this case. This incident definitely made things interesting for GYD, which isn't a massive terminal facility despite a sizeable airfield. I have no idea how they handled that 380 with regards to stairs and towbar.

I'm sitting in DOH right now and set to land in GYD in a few hours and coincidentally, I learned of this incident while on a brief stopover in SIN about 8 or 9 hours ago. Will see if I can get any shots of the aircraft in question upon arrival and will post them up here. Keeping my fingers crossed .

Cheers
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flyenthu
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 4:46 am

I know this is too early to speculate, but SIA will have to answer important safety questions.

1. Why was the door incident in the SIN-LHR not adequately resolved and the return LHR-SIN was greenlighted?
2. It appears that there was a door incident 20 min after takeoff from LHR and the plane continued on its journey to SIN and not back to LHR. Why was the journey continued? (Please read the passenger account in http://singaporeseen.stomp.com.sg/si...after-loud-noise-heard-from-plane)

I fly DEL-SIN-DME-IAH tomorrow. This incident is not making me feel good about SIA right now. I love this airline, but more answers are needed on this incident.

Any input is appreciated!

Flyenthu
 
JAAlbert
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 4:48 am

Quoting thenoflyzone (Reply 18):
confirming more or less that the depressurization became a non issue once the plane got down to 10000ft.

Must have been some nice views out the windows cruising along at 10,000ft!

Quoting Dizzy777 (Reply 20):
Its a little more than a straight forward depressurisation

What does this photograph depict? I see its a door, but what is sticking out of the top? Can someone explain for us lay persons?
 
AR385
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 4:54 am

Quoting PanAm1971 (Reply 12):
First of all- Thank goodness everyone is okay. I think it is noteworthy that the A380 seems to get people down safely when there's a problem. That's a very good trait.

Just as all of the other airliners out there which have been certified to fly passengers.
 
Dizzy777
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 6:15 am

Quoting JAAlbert (Reply 27):
What does this photograph depict? I see its a door, but what is sticking out of the top?

It is the door seal and (by the look of it) the attachment fitting

this pic gives a better look


photo courtesy of Airline Hub Buzz
https://www.facebook.com/Airlinehubbuz

 
blink182
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 9:36 am

All,
As of about 90 minutes ago, aircraft is parked on a taxiway parallel to the runway and to me looked like there were no faults, but I didn't get a close up view and wouldn't have known anything was wrong if not for the photos posted here. No activity surrounding the aircraft.
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Francoflier
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 12:05 pm

Quoting GneissGuy (Reply 2):
Thankfully the airport has free wifi, but most of us are trying to save what little battery power we have left.

Oh, heavens no. God forbid they run out of battery. What a excruciating and torturous experience that would be.
How would they be able to bitch and moan to the world about what's happening to them without iPads and smartphones?

 
Quoting JAAlbert (Reply 27):
Can someone explain for us lay persons?


My guess:

I believe the Aluminium skin was simply torn off the door frame, from the looks of it.
I didn't believe a bad seal would ever cause a sudden decompression event, even if badly damaged. Now, if the skin itself bends, then it's a different issue.

That might explain why the ground engineer didn't see a defect when he inspected the door. With no pressure applied, the door skin, and the seal that is attached to it would have looked like it was in place, even though it was not securely attached to the frame anymore.
Inflight, the DeltaP would have pushed the skin out (with the seal, causing the leaking noise), until it eventually ripped it out.

I'm guessing Airbus will be having a close look at that door to try and determine why it failed so badly and so soon.
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neutronstar73
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 1:14 pm

I bet those masks being deployed freaked a lot of passengers out!
 
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KarelXWB
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Tue Jan 07, 2014 2:29 pm

Singapore Airlines to refund passengers stranded in Azerbaijan:

http://www.straitstimes.com/breaking...engers-stranded-azerbaijan-2014010
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trent1000
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Wed Jan 08, 2014 3:34 am

Quoting KarelXWB (Reply 5):
Emergency or not, some people feel the need to place a #selfie on Twitter:

That's because according to one of the usual, sensationalised reports, one 17 year old thought "I'm going to die"...
Might as well film yourself in your final moments then...
 
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KarelXWB
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RE: SQ317 (A380) Diverts To Baku - Depressurizatio

Wed Jan 08, 2014 12:38 pm

A replacement door will be fitted to the plane in Baku before it returns to Singapore for more inspections.

http://www.bloomberg.com/news/2014-0...ay-have-suffered-leak-on-door.html
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