sk736
Posts: 547
Joined: Tue Aug 08, 2006 4:47 am

How Do I Contact WestJet From The UK?

Wed Jan 15, 2014 7:30 pm

WestJet has e-mailed to say a future reservation has been changed. I'm trying to contact them to discuss my options but the number they have on their website to call from the UK just rings out. Anyone know the best number to get hold of them from the UK?
 
DAL763ER
Posts: 473
Joined: Thu Oct 02, 2008 7:20 pm

RE: How Do I Contact WestJet From The UK?

Wed Jan 15, 2014 8:18 pm

Call them from Skype (but make sure to set the country to USA/Canada if it doesn't automatically). It's a free call to the

1-888-937-8538

number. Good luck!
 
Viscount724
Posts: 19287
Joined: Thu Oct 12, 2006 7:32 pm

RE: How Do I Contact WestJet From The UK?

Thu Jan 16, 2014 4:21 am

Does the UK phone system not permit you to call toll-free numbers in North America (but not as a free call)? Have been able to do that from Switzerland for years. Just have to use the applicable prefix for an international call to the US or Canada (001) then the toll-free number starting with 800/888 etc. You then get a recording saying that the number, if answered, will be at the applicable charge for the country in question, then the call goes through. International calls are so cheap now it's not much of an issue.
 
DAL763ER
Posts: 473
Joined: Thu Oct 02, 2008 7:20 pm

RE: How Do I Contact WestJet From The UK?

Thu Jan 16, 2014 1:17 pm

Quoting Viscount724 (Reply 3):

Does the UK phone system not permit you to call toll-free numbers in North America (but not as a free call)? Have been able to do that from Switzerland for years. Just have to use the applicable prefix for an international call to the US or Canada (001) then the toll-free number starting with 800/888 etc. You then get a recording saying that the number, if answered, will be at the applicable charge for the country in question, then the call goes through. International calls are so cheap now it's not much of an issue.

Before I replied to him I tried to call from my cell phone and that worked (like you said, I got a message saying I'll be charged if I continue the call). In terms of cost, it's still cheaper to call through Skype most of the time though. From my phone it's £0.40/min to call the US/Canada, so not very cheap if you stay on the line for 20 minutes.
 
Viscount724
Posts: 19287
Joined: Thu Oct 12, 2006 7:32 pm

RE: How Do I Contact WestJet From The UK?

Sat Jan 18, 2014 5:03 am

Quoting DAL763ER (Reply 4):
Quoting Viscount724 (Reply 3):

Does the UK phone system not permit you to call toll-free numbers in North America (but not as a free call)? Have been able to do that from Switzerland for years. Just have to use the applicable prefix for an international call to the US or Canada (001) then the toll-free number starting with 800/888 etc. You then get a recording saying that the number, if answered, will be at the applicable charge for the country in question, then the call goes through. International calls are so cheap now it's not much of an issue.

Before I replied to him I tried to call from my cell phone and that worked (like you said, I got a message saying I'll be charged if I continue the call). In terms of cost, it's still cheaper to call through Skype most of the time though. From my phone it's £0.40/min to call the US/Canada, so not very cheap if you stay on the line for 20 minutes.

I was referring to land line phone charges. I avoid using a mobile/cell phone for international calls.
 
YYZatcboy
Posts: 1011
Joined: Fri Apr 22, 2005 2:15 am

RE: How Do I Contact WestJet From The UK?

Sun Jan 19, 2014 11:23 am

Use Facebook. Answers are very fast there.
DH1/3/4 MD11/88 L1011 A319/20/21/30/80 717 727 735/6/7/8/9 744 762/3 77E/W E40/75/90 CRJ/700/705 CC150
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Braniff747SP
Posts: 2572
Joined: Sun Oct 26, 2008 4:56 am

RE: How Do I Contact WestJet From The UK?

Sun Jan 19, 2014 4:44 pm

Quoting DAL763ER (Reply 1):

Even better--use Google Talk, which is accessible through Gmail. Free calls to any line in the US and Canada from anywhere in the world.
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