Posts: 531
Joined: Wed Jul 07, 2004 6:17 pm

Need Help With LH Booking

Sun Jan 19, 2014 9:07 pm

Hi All,

A relative of mine is travelling during next week to Dallas (DFW). Lufthansa sold him a ticket with the following route: OPO-FRA-JFK-EWR-DFW. My question concerns the JFK-EWR transfer, as we already got two different responses from LH call center.

Is it included in the ticket, as LH sold the ticket OPO-DFW as a single ticket, and therefore it is organized by LH, or must my relative find a transfer by his own means once in JFK, in order to catch the new leg of the flight departing from EWR?

All the best for any help,
Posts: 477
Joined: Thu Oct 02, 2008 7:20 pm

RE: Need Help With LH Booking

Sun Jan 19, 2014 9:40 pm

I made a dummy booking on the LH website and I think I found the flights your friend's going to be on:

LH1181 OPO-FRA 06:15-10:00
LH400 FRA-JFK 10:55-13:55
UA216 EWR-DFW 17:29-20:37

The connection between JFK and EWR will be in your friend's own hands. AFAIK, no airline provides transfer between JFK/EWR/LGA. And if this is the flight selection he has, oh wow, that's quite a tight one; 3.5 hours to connect between JFK and EWR is not a huge amount of time, so I would suggest that he takes a cab to speed things up (though it will cost more than $100-120).

Edit: While it may look like LH was wrong to sell him the ticket as such, the LH website does mention "Your itinerary contains an airport change."

[Edited 2014-01-19 13:42:44]
Posts: 2539
Joined: Fri Jan 09, 2004 10:18 pm

RE: Need Help With LH Booking

Sun Jan 19, 2014 9:46 pm

He will have to organize the transfer himself.
Where have all the tri-jets gone...
Posts: 991
Joined: Mon Apr 05, 2004 10:02 am

RE: Need Help With LH Booking

Sun Jan 19, 2014 10:26 pm

I would really recommend your friend to phone LH and ask for a re-route - maybe FRA-EWR instead of going into JFK?
Lufthansa Group of Airlines
Posts: 8855
Joined: Fri May 06, 2005 6:44 pm

RE: Need Help With LH Booking

Mon Jan 20, 2014 7:54 am

By the time he Exits the arrivals with his baggage he has may be 2 hours left, if everything goes well. The he may be "taken for a ride" with a NY cabbie, he should ask the taxi captain to assist with fixing a fare.
Now, last time I drove jfk to ewr it toom me 1 1/2 hours.

He should ask to get a Connection from JFK, if that is not possible from LGA. That should work, but is still tight.
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