Posts: 118
Joined: Thu Oct 31, 2013 1:52 am

AA Flight Attendant And GoPro

Thu Jul 10, 2014 3:45 am

I was on American Airlines flight 2355 from Miami to St. Thomas on July 6th. I myself am an aviation photographer, enthusiast, and frequent flyer of both US Airways and American Airlines. Ever since personal handheld devices in non-transmitting mode were allowed to be used during takeoffs and landings, I have recorded the takeoffs and landings of my flights using a GoPro video camera. I am aware of the camera’s Wifi transmitting capabilities but I make sure to turn it off to ensure that it does not interfere with the aircraft’s navigation and communication systems. During the final cabin check one of the flight attendants very rudely told me to turn off my video camera. I tried to explain what I was doing but instead of letting me explain she interrupted me and waited for me to turn it off and take it off the window. Unlike many passengers, I complied with her commands knowing that she had control of the cabin of the aircraft and I took it off the window. As soon I as did that she stated the most confusing statements I had ever heard. She said that “In case it ended it up on YouTube” in the tone she used before. I believed that the statement was confusing because first I didn’t record any of the customers or attendants faces while walking in the aircraft and second I don’t know why it would matter if footage of the landings and takeoffs would mater. I could understand her motive if had I recorded other flight attendants including her and the other flight attendant’s faces while boarding but I did not record anything but the exterior of the plane. She clearly saw that I had not recorded anyone while getting on the plane because she had seen me and my family get seated from the back galley with my camera still in my backpack.

Even though the non-transmitting mode rule is fairly new and she probably was not notified of it I find it unsettling that new company policy takes this long to be communicated down to the flight attendants. If there was a situation where the passengers relied on the flight attendant to do his or her job and it was found that the attendant was not trained properly or at all and there was a loss of life the airline could face huge fines and backlash from the public and the media. Even though this is purely hypothetical the proper training of attendants in moments where every second counts could prove to be life or death for the entire group of passengers. This experience won’t deter me from flying US Airways or American I find it unsettling that some flight attendants are not properly educated on company policy.

Thank you for Reading This,

Tyler S. Frequent US / AA Flyer

Have any of you guys had experiences after the non-transmitting policy change? Please let me know as this would be greatly appreciated.
Posts: 884
Joined: Mon Apr 06, 2009 2:45 pm

RE: AA Flight Attendant And GoPro

Thu Jul 10, 2014 10:50 pm

Has nothing to do with a non-transmitting policy, it's an actual AA policy on recording.

Page 99 of the current American Way Magazine, bolding mine:

The use of still and video cameras, film or digital, is permitted only for recording of personal events. [...] Unauthorized photography or video recording of airline personnel, other customers, aircraft equipment or procedures is prohibited.
Posts: 2976
Joined: Wed Jun 15, 2005 2:33 pm

RE: AA Flight Attendant And GoPro

Fri Jul 11, 2014 5:14 am

Quoting dumbell2424 (Reply 1):

I reject the notion that "aircraft equipment" refers to the aircraft itself. I find it far more likely they're referring to things like galley carts, life vests, or other things. You cannot reasonably argue that taking a photo/video outside the window is taking a photo/video of said window, or that a photo/video is only acceptable if it doesn't include the wing.

Posts: 3901
Joined: Sun Sep 19, 1999 5:18 am

RE: AA Flight Attendant And GoPro

Fri Jul 11, 2014 5:54 am

Flight attendants don't have the time to analyze which model camera you have and to know if it has a non transmitting mode or not. There are tons of video cameras on the market and F/A's don't have time to memorize which ones have non transmitting modes and which ones don't.

The F/A training was probably "No video allowed" and she saw you doing just that. So she felt that according to her training she had to stop you. She talked to you the way she did because she didn't want to dance around the subject with you, she wanted instant compliance. F/A's have better things to do pre-departure than to explain their policies about taking videos onboard their aircraft. I have noticed that AA seems to be very strict about the interpretation of their policies before.

[Edited 2014-07-10 22:54:57]
Fly North Central Airlines..The route of the Northliners!
Posts: 1882
Joined: Mon Jul 02, 2012 12:53 am

RE: AA Flight Attendant And GoPro

Fri Jul 11, 2014 8:35 am

Quoting dumbell2424 (Reply 1):
Page 99 of the current American Way Magazine, bolding mine

Technically not part of the contract of carriage...

Who is online

Users browsing this forum: Kent350787 and 1 guest

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos