I am not writing this to bitch but more to understand RESERVATIONS systems as a whole.
A while back, I got all pumped up to go on a Concorde trip on BA. But it fell through b/c of some reservations snafu.
I was getting ready again to go soon and again the reservation fell through b/c of an admitted error again on the part of reservations.
Here is what I do not understand. The rules regarding the ticket are this:
need to be bought WITHIN 7 days of flight.
Must be ticketed by Feb 14.
Offer good until April 1.
Does that make ANY sense at all?
Also, now I do not know the load factor for the day that I intended to fly.
But doesn't the airline look at the situation and say to itself, "OK, the reservation is NOT going through....BUT wait, if we DO NOT sell the ticket, the seat goes unfilled AND we lose a sale anyway."
Having been through the upset again, it is their loss regardless. But I guess the RESERVATIONS systems never cease to amaze me.