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Southwest Interview

Tue Mar 30, 2004 2:39 pm

Next week I will have the privilege of being flown to Dallas for an interview at Southwest Airlines for the "Flight Operations Publications" internship for this summer. I am very excited about this opportunity, however, one thing that I have working against me is that I have not yet had a Technical Writing class.

My questions are to those who work at Southwest and may seem trivial and stupid, but they are important to me.

How should I dress for this (shirt and tie, or jeans and a golf shirt? I know they have casual dress, but I have to make a good first impression)

What are some things that I should know regarding this tech. ops. pubs. position before going into the interview (some inner workings in the department perhaps)


What are they looking for in a candidate? (I have always heard "hire for attitude and train for skill". Does that still apply to an intern?)

If you want to respond, but don't want everybody to read what you have to say, you are welcome to email me.


Fighting Absurdity with Absurdity!
Posts: 1752
Joined: Tue Jul 29, 2003 8:27 am

RE: Southwest Interview

Tue Mar 30, 2004 4:29 pm

Hi Andrew., congratulations and the best of all lucks for you.

I don't work for Southwest, but in my opinion, if you have a doubt about a dress code, it is always better to be a bit "over" rather than "under". You don't want to look way too casual for your careers' big chance.

Most probably you won't be the only one applying or being interviewed. There will be others in the room and a nice, clean image of your persona (and of course, being comfortable with you) will add positive confidence in how you act and the way the interviewer will see you. It's like a little help that comes for free and that you just can't reject.

(Substitute the hideous tie)

Good luck.
RM  Smile
There are no stupid questions... just stupid people!
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Joined: Sat Dec 04, 1999 1:58 am

RE: Southwest Interview

Wed Mar 31, 2004 1:08 am

General rule of thumb - it's better to overdress than underdress. I'd show up in a suit...complete with tie for that interview.

RE: Southwest Interview

Wed Mar 31, 2004 1:59 am

Gotta agree with Goingboeing. Wear a conservative business suit. And try to be sincere in the interview. People can see right through "fakeness." Best of luck with the interview and let us know how it goes.

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Joined: Tue Aug 12, 2003 12:54 am

RE: Southwest Interview

Wed Mar 31, 2004 6:47 am

I agree with the dress advice. Always better to be overdressed than underdressed. Pay attention to the details - shine your shoes, iron your shirt, make sure that the suit is pressed. Small things matter, and interviewers will take notice.

Take the time to go to Yahoo or MSN or wherever and read up on LUV (SW's ticker symbol). Pull their latest 10K off off the SEC website. Management is required to prepare an analysis of material issues and include it in the 10K

You want to be as aware as much information as possible about the airline. However, don't show off. Don't come across as an airline nerd. Keep this information in the back of your mind and if the opportunity comes up to interject it into the answer of a question do it, casually. For example, "I was reading in your 10K that . . . " You think that that won't knock the socks off your interviewer - someone who did their homework.

Do not get into controversial issues like employee relations, FA contracts etc . . . You don't know who you might offend.

Do a google search and see what else is out there on SW.

To summarize, be prepared, pay attention to detail, do something to set yourself apart without looking like you were trying to set yourself apart.

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