vikkyvik
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FA's Indicating Exit Door Locations

Sat Jan 03, 2009 8:09 am

Hey guys and girls. Seems like every time I take a plane trip, I return bursting at the seams with questions.

Anyway, first question that came to mind:

I flew Jetblue for the first time over Christmas, roundtrip from LGB to BOS, connecting in JFK both ways. Whenever I fly a new airline, I try and pay attention to little details that may be different from previous airlines I've flown.

On this occasion, on all 4 flights, I noticed that whilst doing the passenger briefing, when they announced where the doors on the aircraft are, neither of the FA's pointed to the door locations, as I've seen them do on every other flight I've been on (that I can remember). I always assumed that the pointing out the door locations was an FAA requirement, but I appear to be mistaken.

Now obviously, in an A320 with a single cabin, it's pretty easy to look up and see the 4 doors and 4 over-wing exits. Still, it was just a curious thing that I happened to notice.

Anyone know anything about passenger briefing procedures, and whether this is something that is airline-specific?

Thanks....
I'm watching Jeopardy. The category is worst Madonna songs. "This one from 1987 is terrible".
 
r12055p
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RE: FA's Indicating Exit Door Locations

Sat Jan 03, 2009 9:39 am

The Code of Federal Regulation requires that air carriers within the United States brief their passengers on the location of the a/c's emergency and normal exits. (see CFR 135.117) Beyond that it is up to the airline to decide how and in what manner to convey this information, although it must be oral. It appears that the airline is required to find some way to convey the location of the exits, either by pointing them out or informing the passengers where to look for those exits. Hope this helps!
 
AA737-823
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RE: FA's Indicating Exit Door Locations

Mon Jan 05, 2009 11:21 am

I have noticed other carriers lapsing in this same issue. I flew Northwest over the Christmas Holidays, and on most of the 5 flights, the F/As made no attempt to even point to the directions of the exit... only the lead making the PA address mentioned it, and she was zipping through so fast that I couldn't really hear her, anyway.
It's not a big deal for me, I fly a lot, and anybody knows that there are usually exits at the front, some over the wings, and one or two at the tail.
 
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HAWK21M
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RE: FA's Indicating Exit Door Locations

Wed Jan 07, 2009 7:35 am

I guess thats where IFE video demos are more accurate & in detail,and should be used on aircraft having the facility.
regds
MEL
I may not win often, but I damn well never lose!!! ;)
 
vikkyvik
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RE: FA's Indicating Exit Door Locations

Wed Jan 07, 2009 4:47 pm



Quoting R12055p (Reply 1):



Quoting AA737-823 (Reply 2):

Thanks for your responses.

AA737-823, I'm assuming it wasn't a "lapse" as such, as it was consistent on all four flights. Just must be different procedurally, as R12055 stated.

Quoting HAWK21M (Reply 3):
I guess thats where IFE video demos are more accurate & in detail,and should be used on aircraft having the facility.

I was wondering about that as well. Jetblue has video screens at every seat, yet the FA's did the demo. Perhaps it costs less.
I'm watching Jeopardy. The category is worst Madonna songs. "This one from 1987 is terrible".
 
luv2cattlecall
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RE: FA's Indicating Exit Door Locations

Sat Jan 10, 2009 2:01 am



Quoting Vikkyvik (Reply 4):
AA737-823, I'm assuming it wasn't a "lapse" as such, as it was consistent on all four flights. Just must be different procedurally, as R12055 stated.

Definitley not a lapse...I've noticed that on just about every B6 flight I've been on as well!

Quoting Vikkyvik (Reply 4):
I was wondering about that as well. Jetblue has video screens at every seat, yet the FA's did the demo. Perhaps it costs less.

Costs less...sure...but it greatly increases the workload of the FAs at an already rushed time - however, since they're already there and getting paid, it's basically zero cost to have a manual demo given. If Neeleman were still there, they probably would have eventually switched it to a prerecorded demo, to make life easier for the crew...but Barger is much, much more money driven.

The LiveTV system is a technological wonder from the satellite tracking perspective, but beyond that, it's a "dumb" system, and at the least they would have to spend $$ to hook it into the main speaker system and film a demo, copy it to the onboard storage, install a button that plays it on each TV, rewrite the programing to switch each PTV to the right channel, deploy all the programing, etc etc.


BTW, great South Park quote in your sig!
.
 
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HAWK21M
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RE: FA's Indicating Exit Door Locations

Sat Jan 10, 2009 6:20 am



Quoting Vikkyvik (Reply 4):
I was wondering about that as well. Jetblue has video screens at every seat, yet the FA's did the demo. Perhaps it costs less.

Was the IFE functional on that particular flight?
regds
MEL.
I may not win often, but I damn well never lose!!! ;)
 
vikkyvik
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RE: FA's Indicating Exit Door Locations

Sat Jan 10, 2009 6:21 am



Quoting Luv2cattlecall (Reply 5):
The LiveTV system is a technological wonder from the satellite tracking perspective, but beyond that, it's a "dumb" system, and at the least they would have to spend $$ to hook it into the main speaker system and film a demo, copy it to the onboard storage, install a button that plays it on each TV, rewrite the programing to switch each PTV to the right channel, deploy all the programing, etc etc.

Ahhh, I didn't think about that.

Quoting Luv2cattlecall (Reply 5):
BTW, great South Park quote in your sig!

You have no idea how happy you just made me. Finally, someone recognizes it!

Now I can finally change it.... Smile
I'm watching Jeopardy. The category is worst Madonna songs. "This one from 1987 is terrible".
 
skygirl
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RE: FA's Indicating Exit Door Locations

Mon Jan 12, 2009 3:23 am



Quoting Vikkyvik (Reply 4):
I was wondering about that as well. Jetblue has video screens at every seat, yet the FA's did the demo. Perhaps it costs less

The idea is that everyone should be able to see the demo. It would be nearly impossible to make sure that all the video screens are working during the demo. The easiest way to verify that everyone can see it is to do it live. If someone's screen wasn't working they could then go back and say that they weren't briefed. Lawsuit city.
...Now they face an even greater danger...Tyrannousaurs in F-14's!!
 
ba97
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RE: FA's Indicating Exit Door Locations

Mon Jan 12, 2009 3:42 am

Listening to the Health and safety on every flght is always important. I was on an AC 777 recently where the FAs said there were exits on each side (they did give a number) and at the front of each cabin. The odd thing is prior to that they talked of business class cabin and economy cabin. The economy section was broken into 2 or 3 sub-sections. I fly BA regularly and their 777 set up is different with exits between cabins. What struck me on the AC announcement was, while I knew better, the combination of words would make me think only the doors between J and Y were active exits. I am not a big supporter of video on its own. Having a person there pointing to things clarifies and re-enforces that little part of your brain you allocate to getting out of the plane.anyways.. musings.
there is economy class, business class, first class...then Concorde..pure class
 
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HAWK21M
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RE: FA's Indicating Exit Door Locations

Mon Jan 12, 2009 6:55 am



Quoting Skygirl (Reply 8):
If someone's screen wasn't working they could then go back and say that they weren't briefed. Lawsuit city.

This makes sense.Especially in todays world.  Smile

Amazing part is how most pax just ignore the safety briefing,not realising that the briefing is the most important part in case of an emergency.Some people may argue that they have heard it often,but with customer configured commercial airliners,often is only a term.Every time is different on a different aircraft.

regds
MEL.
I may not win often, but I damn well never lose!!! ;)
 
vikkyvik
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RE: FA's Indicating Exit Door Locations

Mon Jan 12, 2009 8:21 pm



Quoting HAWK21M (Reply 6):
Was the IFE functional on that particular flight?

Sorry MEL, missed this question, as my last post was posted only a minute after yours  Smile

Yes, the IFE at my seat was functional on all 4 flights (even the incredibly short BOS-JFK and JFK-BOS hops).

Quoting Skygirl (Reply 8):

Ah, that makes sense as well. Thanks for the input.
I'm watching Jeopardy. The category is worst Madonna songs. "This one from 1987 is terrible".
 
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HAWK21M
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RE: FA's Indicating Exit Door Locations

Wed Jan 14, 2009 3:28 am



Quoting Vikkyvik (Reply 11):
Yes, the IFE at my seat was functional on all 4 flights

Ok.Maybe the demo was just to cater to any u/s IFE seat or standard SOP of the Airline if they have some non IFE fleet too.
regds
MEL
I may not win often, but I damn well never lose!!! ;)

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