What titles do AA Ground-staff hold?
CSA "Customer Service Agent"?
PSA "Passenger " " "?
And what are the supervisors called?
Just "Supervisor"? or "Flight Managers"? (like we do here at LH?)
I've always wondered.
|Quoting MGASJO (Reply 3):|
Customer service agents. Supervisors are called CSM Customer Service Managers
|Quoting 747fan (Reply 2):|
Rampers are referred to as "fleet service clerks," with the lead being called the "crew chief."