bigpoolshark
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Delta Ready Reserve - CSA

Fri Aug 17, 2012 10:47 am

hi guys, I recently applied for the Delta Ready Reserve CSA position. I had my first phone interview a couple weeks ago and passed. The lady told me that a senior recruiter would be contact me soon. Its been over two weeks now, and no one has contacted me. Is this typical or do they usually call you in a few days? Also, can some who has been through the Delta interview process shed some light on it? What kind of questions were you asked? How long was the interview? Did you get offered the position? Thanks.
 
bigpoolshark
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RE: Delta Ready Reserve - CSA

Fri Aug 17, 2012 12:21 pm

Also, what are the flight benefits like?
 
NWAESC
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RE: Delta Ready Reserve - CSA

Fri Aug 17, 2012 12:45 pm

It's not an absolute, but I can tell you in my experience that the hiring/interview/follow up process takes quite awhile here. Part of that is simply due to how many parties are involved (local management, People Scout, DL HR, the TSA, local airport authority, and so on). In my station, the timeline between being told "we're looking to hire more Ready Reserves" and being introduced to the new hire can be up to 2 months. Heck, one of my coworkers put in for a transfer, and even that took 3 weeks for a follow up!

IIRC, the company usually uses the STAR method for questions.

I'm the last person on Earth to ask about pass travel; plenty of others on here can give specifics. I do know that the RR's in my station uses their passes early and often.

Good luck!
"Nothing ever happens here, " I said. "I just wait."
 
bigpoolshark
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RE: Delta Ready Reserve - CSA

Fri Aug 17, 2012 12:49 pm

Thanks for the reply! Do the RRs get a chance to use their flight benefits since they are usually working 5 days a week and a minimum of 20 hours?

Are you an RR, and if so how do you like it so far? Do you get to use the flight benefits? How's the RRs schedules like in general?
 
NWAESC
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RE: Delta Ready Reserve - CSA

Fri Aug 17, 2012 1:01 pm

I'm not a RR. The only minimum hours worked are 300 annually, though w/o looking to be sure, most of ours work 3-5 days/weekly, and are closer to the max of 1300 hours. After a certain point, you can trade shifts with other RR's, which obviously helps in getting larger blocks of time off.

I can only speak for my station, but the schedules generally mirror bursts in flight activity, so some cover the morning launch flights, some the burst in the afternoon, and a couple help when the RON's come in. They (re)bid the same time we do, which is ~ every 4 mos.
"Nothing ever happens here, " I said. "I just wait."
 
bigpoolshark
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RE: Delta Ready Reserve - CSA

Fri Aug 17, 2012 1:04 pm

cool, and do you get a chance to use your flight benefits much? I would like to be able to fly but am worried I won't have time if I work too many hours.
 
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KaiGywer
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RE: Delta Ready Reserve - CSA

Fri Aug 17, 2012 2:22 pm

Quoting bigpoolshark (Reply 5):
cool, and do you get a chance to use your flight benefits much? I would like to be able to fly but am worried I won't have time if I work too many hours.

Most of my airline friends use their benefits a lot. Yes you'll have time. Even with five days on, that's still two days off. Plenty of time to daytrip AMS for example.
“Once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been, an
 
FlyASAGuy2005
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RE: Delta Ready Reserve - CSA

Fri Aug 17, 2012 4:46 pm

Quoting bigpoolshark (Reply 3):

Almost everyone works 5 days per week unless you have a 10 hour line. When I was with ACS, the hours for RRs varied. Some worked as little as 2 days per week, 8 hours each day (this is scheduled; not taking swaps into account) and it went up from there. Some have 2 RDOs (regular days off) some have 3, some have 4, some have 5. Some have 5 hr lines and some have 8. So let's say you are working a 5hr line 5 days a week, you may be able to get off early enough to jump on a flight that evening and start your trip then.

Soon enough, you'll be able to swap or give away days. Many RRs do this. Someone will ALWAYS be giving away a day for one reason or another. But, let's say you have 2 RDOs, with a couple swaps, you can increase that to 5 easily. Although I'm not below wing anymore or anything to do with Airport Customer Service my department allows swaps even though we're all salaried. Next month, along with some vacation days I'm going to use, a couple holidays, a couple days of personal time i'm owed and a few swaps, i'll be off for about 19 days in September.

As for flight benefits, they turn on while you're in training although your trainers will warn you to NOT use them while in training. The worst thing you can do is get stuck in Vegas and not get back on Monday for your training class. You'd be toast. But, feel free to let your wife/husband/significant other, children, parents use them. From what I remember, it onlky takes a couple days after they collect all your info for your benefits to activate and all this is done while in training. Your flight benefits are just like other employees with a few exceptions. You won't have an buddy passes, you won't be able to travel on other airlines using ZED fares for about 6 months, and you won't have any priority vacation listings (S2). All of this will make sense in training.

Good luck!!

Quoting KaiGywer (Reply 6):
Most of my airline friends use their benefits a lot. Yes you'll have time. Even with five days on, that's still two days off. Plenty of time to daytrip AMS for example.

Exactly.
What gets measured gets done.
 
bigpoolshark
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RE: Delta Ready Reserve - CSA

Fri Aug 17, 2012 8:58 pm

Thanks for the replies! Is there a set schedule for RRs or is it just whenever they call you in. Delta states that their program is "flexible" when it comes to scheduling, so are there any college students out there that can let me in on how flexible the schedule actually is for college students? I'm free on the weekends, nights and holidays for sure, but my morning classes are gonna be tough to schedule around if they call me in. Also, are there any RRs out there currently working for Delta? If so, what are the pros and cons of being an RR? Does it open doors to get a part time or full time job with additional healthcare benefits? How likely is it for an RR to be offered a permanent position?
 
dlramp4life
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RE: Delta Ready Reserve - CSA

Fri Aug 17, 2012 10:50 pm

Quoting bigpoolshark (Reply 8):
Does it open doors to get a part time or full time job with additional healthcare benefits? How likely is it for an RR to be offered a permanent position?

My best advice is if you want a permanent postition real quick, you need to go to a hub. But if you do your time, are a good employee and have good seniority you will get upgraded.
SEA Ramp, wettest place on earth
 
bigpoolshark
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RE: Delta Ready Reserve - CSA

Sat Aug 18, 2012 2:03 am

Thanks for the reply, dlramp4life. What would you say are the pros and cons of being an RR?
 
dlramp4life
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RE: Delta Ready Reserve - CSA

Sat Aug 18, 2012 8:11 pm

Pros:
Works around school
Unlimited flight benefits
Work among seasoned DL/NW vets
Work various types of aircraft
Easy to trade among other RR employees
DL badge
DL email

Cons:
Seniority issues, if there are alot of RR's above you. you might get stuck working a crappy shift
1300 hour cap, hard to work overtime
Once you burn your hours, your done until the following year
No benefits (health, vision, dental, etc...)
SEA Ramp, wettest place on earth
 
AirframeAS
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RE: Delta Ready Reserve - CSA

Sun Aug 19, 2012 12:03 am

How long is the probationary period as a RR at DL?
A Safe Flight Begins With Quality Maintenance On The Ground.
 
bigpoolshark
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RE: Delta Ready Reserve - CSA

Mon Aug 20, 2012 2:55 am

Do part-time non-RR employees also get healthcare benefits you mentioned?
 
FlyASAGuy2005
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RE: Delta Ready Reserve - CSA

Mon Aug 20, 2012 5:00 am

Quoting AirframeAS (Reply 12):
How long is the probationary period as a RR at DL?

6 months

Quoting bigpoolshark (Reply 13):
Do part-time non-RR employees also get healthcare benefits you mentioned?

You're either a benefited employee or you're not. That's how it works at DL. Being "part-time" is just a bid line not really a classification. You might bid a 40hr line one bid period and six months later decide to bid a 30 hour line to which you're considered "Regular Part-Time (RPT)". There Seasonal Lines, Regular Part-Time Lines and Regular Full-Time lines. RPT and RFT has the same benefits. Seasonal and RR employees are not eligible for health care.
What gets measured gets done.
 
bigpoolshark
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RE: Delta Ready Reserve - CSA

Mon Aug 20, 2012 9:55 pm

As an RR, how often do you get to actually use your flight benefits to fly? How many places have you traveled to with your benefits?
 
dlramp4life
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RE: Delta Ready Reserve - CSA

Tue Aug 21, 2012 7:46 pm

Quoting bigpoolshark (Reply 15):

As often as you would like as long as you can get time off and shifts covered. I don't travel much because of school but I have been to LAX a couple times and back east about two times.
SEA Ramp, wettest place on earth
 
bigpoolshark
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RE: Delta Ready Reserve - CSA

Wed Aug 22, 2012 12:37 pm

dlramp4life, how long did your entire application process take before you got the job? did you start out as an RR or were you hired as a part-time/full time with healthcare benefits?

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