I checked out your VA's website, and I think that maybe you should redo your operations a little. For example, instead of emailing your pilots the planes, just let them download them. I often test out the fleet before I join a VA. Also, I'd think that emailing my Hub Manager or whoever to get a flight is annyoing. Many VA's just let pilots fly whatever flights they want, others email their pilots weekly assignments, and others have a bidding form on their website. Have fun with your va! I'm working on my own right now.