Guest

I Now Understand Why The Airlines Won't.....

Thu Feb 07, 2002 7:27 pm

Today I was emailed by a staff member of an airline (the staff member and the airline will remain nameless). To the email which was sent to me by this staffer, were attached approx 20 emails which had been sent by various collectors from around the world; some of whom are known to me personally.

The reason these emails were sent to me is that this staffer has in the past helped me with bits and pieces and I have helped him/her, and he/she thought that I may like to contact some of these people for myself.

After reading these emails, I was absolutely flabbergasted, to say the very least.

They go from the:

STUPID No. 1: A person writes that they are wanting to book a flight from from ABC to XYZ but they would prefer to look at a hard copy of their timetable as they found their online version very difficult to understand. This person made 2 errors: 1) In their signature line right under their name, is written "Timetable collector" 2) The airline in question doesn't have flights from either ABC or XYZ.

STUPID No. 2: A person writes in an email that they want a safety card sent out to them. The reason they give is that this person's 10 year old son collects them. The email address the person used kinda indicated their age (YAHOO email) and upon checking their Yahoo profile, it says that they are 17 years old. Just when in the evolutionary process did man get the ability not only to produce sperm, but also bear children at the age of seven???  Big grin

RUDE: A person requests a copy of the airlines timetable. It states in the email that it doesn't matter if it is an old one or a new one (this to me indicates it is a collector). After they have written their request it says "Don't tell me to visit your website."

SELFISH: A person requests some items, which the airline has happily sent out. However, only 4 weeks later, the person sends another email asking for more. I know who this person is, and I know what is done with these extra items....they are put up on Ebay.

OUTRAGEOUS: A person sends an email with a list about 2 pages long of items which they want. About the only thing they didn't demand is the shirt of the airlines' owners back. The amount of stuff this person was demanding would have cost the airline over $20 to send out (and that is a conservatice estimate); yet there was no offer of paying for anything.

This is just 4 examples of what I read in a small number of emails (of which the majority followed the above); and after reading them all, it is now little wonder why the airlines are no longer sending stuff out, even those airlines which were very collector conscious. I just hope that those who read this, and may see some of their handiwork in the above, can do us all a favour and STOP IT!!!

People who act in the above way are ruining it for the serious collector who is not rude or abrasive or demanding. Some advice to those who will still continue acting in the above manner: 1) ASK...DON'T demand. You won't get a damn thing from anyone. Try to imagine that you are the person reading your request. Would you respond to it in a positive way? I think NOT! 2) Offer to pay for postage or whatever. I personally would be more inclined to help someone if they are willing to give someting...not just take take take.

Anyway, that's my rant for the day!!

P.S. The airline concerned WILL NOT send out any items to ANY collectors. Whilst I wasn't told it directly, the way in which this staffer has chatted to me on this issue in the past, I feel that a big reason they don't is because of the attitudes shown as above. Good thing I have become quite friendly with this staffer, and he/she will send me anything I may want or need.  Smile/happy/getting dizzy
 
BA747-436
Posts: 1192
Joined: Fri Jan 26, 2001 11:03 pm

RE: I Now Understand Why The Airlines Won't.....

Thu Feb 07, 2002 8:50 pm

I cant agree enough with your post. You are spot on. I for one wrote to about 250 airlines in my never ending search for Safety Cards, i received e-mails, letters and safety cards from some of the airlines. I also received a phonecall from a certain airline in the UK, they wanted to thank me for my interest in the airline, and in the way that i wrote the letter to them. They basicaly told me alot of what ahs been written in the above post about people's attitudes to them in there correspondance and how people demand souvaniers with menace saying such things as "i want the items i have written down or i will never fly your airline again". I mean comon you really think any multinational airline cares weather some kid flys with them or not. For a start he has probebley never flown with them before and for a second i doubt weather he chooses the airline that his family flys. This is just one of the many reasons that airlines will send you nothing most of the time. I offered to pay postage (and did on quite a few of the occasions) as i was very interested in the items the items for my collection. This is just one of the ways (and there are many) to be nice and respectful to the people you are writing to. Think about it before you go ahed and write that rude and abusive letter demanding a list of merchandise for you and your financial benifits.
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VonRichtofen
Posts: 4262
Joined: Sun Nov 05, 2000 3:10 am

RE: I Now Understand Why The Airlines Won't.....

Sat Feb 09, 2002 11:54 am

I bet every one of those stupid requests were made by aged 12-17 people
 
Guest

RE: I Now Understand Why The Airlines Won't.....

Sat Feb 09, 2002 2:07 pm

12-17?

Not at all....like I mentioned I know some of the names in the emails personally, and I know that at least 2 of them are in the 20-30 age bracket. It isn't just the teenagers who are doing it, but seems to go across many age spectrums.

To all those people, I just ask that you consider what implications your actions may have on other people, and act accordingly.
 
mika
Posts: 2810
Joined: Thu Jul 27, 2000 7:53 am

RE: I Now Understand Why The Airlines Won't.....

Mon Feb 11, 2002 11:58 am

You can/could really get stuff from airlines for free? (pardon my ignorance but iv'e never heard of this before). What kind of stuff can one expect to get? Sounds intresting....  Big thumbs up
 
Notar520AC
Posts: 1517
Joined: Sat Jul 21, 2001 6:53 am

RE: I Now Understand Why The Airlines Won't.....

Sun Feb 17, 2002 6:57 am

Please keep in mind VonR.... not all teenagers are rude and immature. Thank you! Big grin
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