Ok this little booklet was given to all CS agents in preperation for Day One of the combined UA/US. It has what we were to expect, what to tell passengers, all sorts of little details. On the cover is a shot of a 747 baning to the left into a sunset. Pretty picture, how appropriate in retrospect. I left the my copy at work I'll bring it tomorrow, I'll tell you more of what's inside. You want me to e-mail you?
A little less Hooah, and a little more Dooah.