a few months ago, while waiting for PSS to release updates of their products, I wanted to get my hands on a professional FS9 add-on. Thought about the PMDG 737-600/700 but then went for the SSW A310-300.
Paid USD 36.95 on their website and received an activation code. Installed the entire package, but when I tried to insert the activation code into the little box provided I only got error messages. Hence I contacted SSW support.
Sent them a detailed message about what errors I get, but what I got in reply was broken English drivel. I asked for my money back but this was turned down.
Now for some reason I can in fact run the A310, but the entire resolution of the cockpit is low, compared to PSS products. The visual model is OK, probably the only good thing about the package. I cannot start the engines according to the procedure provided in the documentation.
Thus, I have not flown a single flight with the A310, and my money is wasted.
In the future I will stick to PSS, who have a very high standard, and even though later than anticipated, delivered a working FS9 update for all their recent products. Particularly the support at PSS is awesome.
Well, just wanted to hear any other opinions and warn about SSW. An update for the A310 is due out but who knows when...
Anyway, here are the two websites...