Help-Scanner Problem

Mon Jan 08, 2001 4:15 pm

4 days ago I bought a Minolta Dimage Scan Dual II. I'm not having any luck getting it to scan correctly. I've read the manual over and over,but cannot control the image that is saved to "My Documents". Only half of the aircraft is displayed--the nose and tail get cut off. I've tried the cropping function, but it still always comes out only the middle half of the airplane. Can anyone who uses and understands this scanner provide me with their phone number to call and get some help. It is probably something minor I'm overlooking, but for the life of me I can't figure it out. I've played with all the various settings, but the end result is always the same. My email address is

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