A388
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My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 06, 2006 10:26 am

To all,

Today when photographing with my Canon EOS300D camera it stopped focussing all of a sudden. I used every setting from automatic to manual and in all setting I got the same result. When I lightly press the top button on the right so the camera can sharpen the photo before the picture is taken (the sound you here when the camera is ready to take the picture), the camera starts loosing its focussing ability after which no photo can be taken. In other words, the camera can't focus anymore (the five red lights in the viewing screen don't appear). I don't understand this as I haven't done anything unusual or out of the ordinary to make the camera do this. It just happened!

Can anyone help me out here, because without mt camera I'm useless. It was a really big investment for me, the camera is only one year and three months old and I loved very minute I used it. Has anybody here with the Canon EOS300D encountered this particular problem? What went wrong? Is it the software in the camera or something else? Can it be fixed?

I was planning a vacation to Holland and Miami to take lots of aircraft photos which will also cost me a lot of money, but now my camera isn't working  Sad  Sad  Sad

Regards,

Roger (a very sad photographer now)  Sad
 
pilot kaz
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Joined: Tue Apr 17, 2001 9:07 am

RE: My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 06, 2006 10:29 am

The same thing happened to me a while back, the lens would just not focus...

I took off the lens, Took out the battery and then put them back on and it seemed to work fine again...

Maybe be a stupid question but have you tried this?

Kaz
-
 
maiznblu_757
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RE: My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 06, 2006 10:31 am

Did you clean the contacts?

Filler filler....
 
martinairyyz
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RE: My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 06, 2006 10:47 am

Try a few things..... taking all things (battery, lens) off and putting them back on in a few hours. Also, is your sensor cleaned well? Does the lens have any dirt/residue inside, as it may lead to bad focus.

If nothing helps.... MF always works!
Chelsea Football Club supporter.
 
flyfisher1976
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RE: My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 06, 2006 10:54 am

Quoting Maiznblu_757 (Reply 2):
Did you clean the contacts?

Get a q-tip and some pharmacy grade iso alcohol. Clean the contacts on the camera and les body where they connect.
 
maiznblu_757
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RE: My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 06, 2006 11:09 am

Quoting Flyfisher1976 (Reply 4):
Get a q-tip and some pharmacy grade iso alcohol. Clean the contacts on the camera and les body where they connect.

Hmm, never tried that.


I use a pencil eraser and wipe it off with a basic lens cleaning cloth. Obviously, taking care not to get any of the eraser residue inside the housing.
 
CaptainTim
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RE: My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 06, 2006 11:11 am

u know what.. id suggest one thing

dont do anythging stupid.. if you do it might void your Canon Warranty...

yes at 1yr 3mths.. warrranty is over but i think bringing it back to you CAnon dealer and getting them to fix it is the best option..

my shutter broke. liek the mirror that opens and blocks the sensor actually snapped off on my camear.. it wsa loose in my cam.. i brought it back free fix....

the same happened to me i dropped my 17-40L and it wouldnt' focus anymore even thoguh both products were past a year my 300D and the lens. i brought both back to fix. it ended up my 300D was kinda borken on the AF and i paid like HKD300? to fix.. thats like 40USD

bring it back. don do anythign stupid cuz it coudl screw your cam over more.. and canon might blame you for somethign you didnt have anythign to do with

-tim
Gulfstream Planeview Cockpit: "why have hundreds of buttons when a CCD does the same thing and more?"
 
A388
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RE: My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 06, 2006 11:25 am

Thanks for the tips. I have taken off everything and cleaned it. My problem is that I bought the camera in Holland and I live in the Caribbean now where we don't have a Canon shop or any Canon representatives. I can only bring it to a local photo store but I'm not sure if they can fix it here as I've never seen the EOS300D here. A few weeks ago I went looking for stores that might sell the EOS300D or any other bigger more expensive camera used by us aircraft photographers but with no luck. What to do, I'm really sad as it cost me a fortune  Sad

Roger
 
A388
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RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 2:44 am

I followed the tips and cleaned the camera and took it lense off, but the camera is still not focussing. I will bring it to a local photo shop to see what they can do. It really bothers me that there's no Canon shop here or anywhere near. Is there a Canon shop in Miami? I think that is the closest city in my case. I have a feeling that this is going to be very expensive? Are there any good deals on the Canon EOS350D camera? I was thinking about buying that camera but have to see how I can buy it. As I will be travelling to Amsterdam via Miami is it recommended to buy a Canon EOS350D camera at a tax-free shop at MIA Airport? How does it work with guarantees as I live outside the U.S.?

Regards,

Roger
 
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eksath
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RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 2:55 am

Quoting A388 (Reply 8):
Is there a Canon shop in Miami?

This is a very decent store in Miami. About 6-7 miles south of the airport and just down SR 826 and US 1 (hence is easy to reach from airport). I am not sure if they repair but if you call them up, they may point you in the right direction.

They do sell equipment,too..and alot of photo stuff..etc

http://www.pitmanphotosupply.com/company.html

good luck
World Wide Aerospace Photography
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 3:03 am

You may also check >>>>>>> http://www.sp-ts.com/
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
JohnJ
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RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 3:03 am

I have a friend with a 300D who had the same thing happen. He never did get it fixed, and used manual focus. He's since replaced the camera with a 20D.
 
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DLX737200
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RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 3:26 am

What does the shot look like in manual focus? Can you see the entire frame of a photo? My camera stopped autofocusing while I was in LAX in October. Turned out to be a spring broke to the sub-mirror and when I took a pic in manual focus, the shot would be 4/5 black. If this is the case with you, you need a new submirror spring installed. I had mine fixed with an extended warranty and it came back fine 3 weeks later.

-justin
 
A388
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RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 6:08 pm

My camera doesn't even work in manual mode so something is broke in the camera I think. I have two Canon lenses and the camera does the same with both lenses. I also have a feeling that the sub-mirror inside the camera broke. I did test the camera a few days ago in manual mode but as I normally never use the full manual mode it surprises me that it breaks so fast. I was trying to make night photos of the moon when I used the full manual mode.

If I decide to go for the Canon EOS350D camera, can I use the same lenses I have now? I currently have two Canon lenses I bought when I bought the EOS300 camera. How about the memory cards, can I use the same memory cards I now use for my EOS300D camera? I currently have two memory cards of 512 MB.

Regards,

Roger
 
viv
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RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 6:12 pm

Quoting A388 (Reply 13):
can I use the same lenses I have now?



Quoting A388 (Reply 13):
can I use the same memory cards

Yes, you can use the same lenses and cards.
Nikon D700, Nikkor 80-400, Fuji X Pro 1, Fujinon 35 f/1.4, Fujinon 18 f/2
 
A388
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RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 6:20 pm

Thanks for the tips Viv. Does anyone know on-line stores in the Miami area where I can buy the EOS350D camera on-line using a credit card? The Canon website doesn't show prices but only product descriptions. I'm interested in the prices. As this is the best way to buy a new digital camera at the "closest" city near me, it will have to do this. As I live in a foreign country/island, is delivery outside the U.S. possible?

Roger

[Edited 2006-02-07 10:22:19]
 
viv
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RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 6:38 pm

I have heard that Adorama is good, but I don't have first-hand experience of ordering from them.
Nikon D700, Nikkor 80-400, Fuji X Pro 1, Fujinon 35 f/1.4, Fujinon 18 f/2
 
A388
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RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 6:40 pm

I'm trying to become a member on the Canon estore but can't find the right screen. Isn't it possible to become a member for on-line shopping when you live outside the U.S. I can hardly imagine that. Any help is appreciated.

Regards,

Roger
 
TACAA320
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Joined: Fri Aug 06, 2004 3:03 am

RE: My EOS300D Stopped Working, Need Urgent Help!

Tue Feb 07, 2006 10:14 pm

Quoting A388 (Reply 15):
Does anyone know on-line stores in the Miami area where I can buy the EOS350D camera on-line using a credit card? The Canon website doesn't show prices but only product descriptions. I'm interested in the prices. As this is the best way to buy a new digital camera at the "closest" city near me, it will have to do this. As I live in a foreign country/island, is delivery outside the U.S. possible?

http://www.ritzcamera.com/product/541161378.htm
Where will you be located? Check the above link!
Also check http://www.ritzcamera.com/webapp/wcs...geId=-1&city=&state=&zipCode=33033
You may also ask a salesman through their web page www.wolfcamera.com and www.ritzcamera.com. [click at "HELP" button].
http://www.dpreview.com/reviews/canoneos350d/
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
A388
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RE: My EOS300D Stopped Working, Need Urgent Help!

Wed Feb 08, 2006 1:01 am

Thanks for links TACAA320,

I live in Curacao which is an island in the Caribbean, so I hope it is possible to order a camera on-line from here. I will check it out later as I'm at work now and it's bussy.

Regards,

Roger
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Wed Feb 08, 2006 7:02 am

Quoting A388 (Reply 19):
Thanks for links TACAA320,

You're very welcome.
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
A388
Topic Author
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RE: My EOS300D Stopped Working, Need Urgent Help!

Fri Feb 10, 2006 10:18 am

Does anyone know if Canon has a website where foreigners can buy a camera on-line? I've been looking on the Canon website but all I get is a registration to become a member and apparently you need to live in the U.S. to register.

Any tips on other quality on-line stores is welcome.

Regards,

Roger
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Fri Feb 10, 2006 12:39 pm

'Science without religion is lame, religion without science is blind'. Albert Einstein
 
A388
Topic Author
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sat Feb 11, 2006 10:33 am

Wow, thanks for the link TACAA320. I also looked at the prices in Europe but the prices in Europe are much higher. How reliable is the company you just mentioned (B&H)? I came across a website which had great offers but when I wanted to contact them I saw their email address was a Yahoo address which I find suspicious. I don't know how much I can trust all these on-line stores, especially because I have to pay a lot of money in this case. I will look around on the island tomorrow to see what I can find here. Probably the prices will be higher here as these type of cameras are not common here. It's a dilemma, I have to figure everything out before I will make my buying decision. But thank you for your help so far amigo Big grin

Saludos,

A388
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sat Feb 11, 2006 3:06 pm

Quoting A388 (Reply 23):
Wow, thanks for the link TACAA320.

Your very welcome as always.

Quoting A388 (Reply 23):
How reliable is the company you just mentioned (B&H)?

I bought a lens for my D 350, about half a year ago, and I can assure you that they are very serious.
I hope you the best luck!!!!!!!!!!

[Edited 2006-02-11 07:21:57]
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
A388
Topic Author
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sat Feb 11, 2006 7:42 pm

Thanks TACAA320. The website does look good and they have the information I'm looking for. I'll see what I will do. First I will see if I can fix my camera on the island. Let's keep our fingers crossed....

A388
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sat Feb 11, 2006 11:18 pm

Quoting A388 (Reply 25):
Let's keep our fingers crossed....

I will!
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
A388
Topic Author
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sat Feb 11, 2006 11:45 pm

Well, no need for crossing fingers. I just found out there is no store on the island that fixes these cameras. I was afraid of this and now I have a big problem with my broken camera. I am looking at ways to fix the camera and buying a new camera. I may have to call a Canon store to fix my camera and the closest one is in Florida?

A388
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sun Feb 12, 2006 12:06 am

I also find this interesting site in The New York Times http://cnet.nytimes.com/4505-6501_7-31307160.html
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sun Feb 12, 2006 12:09 am

'Science without religion is lame, religion without science is blind'. Albert Einstein
 
APFPilot1985
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RE: My EOS300D Stopped Working, Need Urgent Help!

Thu Feb 16, 2006 12:53 pm

b and h is with out a doubt the best photo store.

Canon Latin America/ Caribbean is actually located in MIA, not too far from the airport actually (a bit east)
Stand Up and Be Counted Visit Site Related to Voice your opinion
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Thu Feb 16, 2006 1:22 pm

Quoting APFPilot1985 (Reply 30):
Canon Latin America/ Caribbean is actually located in MIA, not too far from the airport actually (a bit east)

Any address available?

Thanks!
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
A388
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RE: My EOS300D Stopped Working, Need Urgent Help!

Fri Feb 17, 2006 10:41 am

Heey thanks for the info. I got to know that I may be able to send my camera to the local photo shop who in turn will send it abroad for repair. I will ask this weekend what they actually do or how they will arrange it. As for the BH store, their website does look good, whether I will buy a new 350D or not depends on my 300D being repaired in time or not.

Also, do you have a website of the Canon Latin America/Caribbean store in Miami? I would like to know more about them as I have the Canon camera myself. Do they also sell the 350D on-line and ship it abroad?

Regards,

Roger

[Edited 2006-02-17 02:45:49]
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Fri Feb 17, 2006 2:37 pm

Quoting A388 (Reply 32):

Also, do you have a website of the Canon Latin America/Caribbean store in Miami?

Can't find something in MIA, but try this >>>>>>>> http://www.canonlatinamerica.com/Aruba/English/
http://www.canonlatinamerica.com/Aruba/English/products/177/223/3845/
http://www.canonlatinamerica.com/Aruba/English/buy_result/223/
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
A388
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sat Feb 18, 2006 8:10 am

Wow, thanks for the info TACAA320. As usual you have been of very great help here. I was searching on the canon website but couldn't find this latin link, many thanks amigo!  Smile

Muchas gracias para la ayuda amigo! Big grin

Roger
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sat Feb 18, 2006 3:36 pm

Quoting A388 (Reply 34):
Muchas gracias para la ayuda amigo!

De nada. Con mucho gusto!
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
A388
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sun Feb 19, 2006 2:53 am

Well, I checked out the local photo dealers. They told me they will send my camera to a Canon store for repairs but it will take about 2 months or more to fix it which is long. I am happy that it is possible to let my camera be fixed from here, I will just have to wait longer for it to be repaired. As I will be going on vacation in three months from I'm thinking of buying a new camera. The same photo dealer I went to also sells the EOS350D (XT Rebel) including the regular lense and a 300 mm lense, memory card and a bag to put the camera in for about 900 U.S. Dollars. This price is comparable to what I've found on internet so far so I might be doing this later this year.
 
A388
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RE: My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 20, 2006 3:35 am

I have a question: When I saw the EOS350D at the photo store I noticed it is much smaller and much lighter than the EOS300D which I've read already. But, when I wanted to put my own 75-300 mm lense on it, it was very tight at the joining points of the EOS350D. I still use the lense that I got with the EOS300 non digital camera I bought in 2000. This lense is heavy but it fit the EOS300D perfectly but with the EOS350D it doesn't fit all that well as the lense is heavier to than the camera itself. Is this a good thing? I saw a new Canon 75-300 mm lense at the store which is much lighter but what is the difference between the Canon EOS300 75-300 mm lense and the EOS350D 75-300 mm lense? Is the EOS350D lense a digital zoom lense or an optical zoom lense? When I bought the Canon EOS300 camera and later went for the EOS300D camera, the salesman told me the range of the Canon EOS300 lense will increase from the maximum of 300 mm to 440 mm when used on the EOS300D camera. If I buy a new Canon 75-300 mm lense will I stay at 300 mm (as the way I see it)?

A388
 
Morvious
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RE: My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 20, 2006 3:43 am

Quoting A388 (Reply 37):
If I buy a new Canon 75-300 mm lense will I stay at 300 mm (as the way I see it)?

It has to do with the sensor in the Camera.
The Canon EOS 300D and others have a 1.6 factor, with any EF lens you buy and put on it!
have a good day, Stefan van Hierden
 
TACAA320
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RE: My EOS300D Stopped Working, Need Urgent Help!

Mon Feb 20, 2006 8:03 am

Quoting A388 (Reply 37):
When I saw the EOS350D at the photo store I noticed it is much smaller and much lighter than the EOS300D which I've read already.

You may see the differences here >>>>>>>>>>>>> http://www.dpreview.com/reviews/canoneos350d/
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
A388
Topic Author
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sat Feb 25, 2006 10:58 pm

I have sad news, due my camera being broke and the possibility I might buy a new camera as well, I have cancelled my vacation plans for this year. Else it would have been too expensive for me. Stay tuned for new photos in the coming three months....  Smile

Regards,

Roger
 
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JeffM
Posts: 7569
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sun Feb 26, 2006 12:35 am

Quoting A388 (Reply 40):
due my camera being broke and the possibility I might buy a new camera as well, I have cancelled my vacation plans for this year.

Cancelled vacation over a 300d?
 
A388
Topic Author
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RE: My EOS300D Stopped Working, Need Urgent Help!

Sun Feb 26, 2006 2:22 am

Hey JeffM,

There's more to it than just my camera. I have a temporary contract where I work now and don't know what will happen after that so I have save money just in case. Of course I will go to Holland on vacation but it has just been postponed for now.

A388

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