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airkas1
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Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 10:16 pm

Hi all,

I went for some shooting fairly warm/sunny day. I took 3 shots, everything was normal. But then all of a sudden, the camera started producing shots like this:

Big version: Width: 800 Height: 531 File size: 166kb
Broken camera?


I didn't know what it was (still don't know) and I checked some things. My lens, my settings, all seemed fine.
I took a look at the inside of the camera. I didn't see anything wrong there (but I don't think I would've spotted something wrong if there was anything, unless it was hanging loose...)

The first 3 shots I took are ok, I can view them with no problem, so it's not the LCD screen either.

What is/could be the problem and what do you suggest?


Thanks,

Kas  Sad
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timdegroot
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 10:19 pm

Sorry to hear that.

Looks like a shutter problem, but I could be wrong. Since the darkness seems to grow stronger, probably the mirror gets stuck somewhere.

Check if it works by pressing the shutter without a lens attached and see what happens.

Tim

[Edited 2006-06-02 15:23:13]

[Edited 2006-06-02 15:23:25]
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ThierryD
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 10:20 pm

Just a guess: if you have an SLR: blocked mirror?  Confused
I had that one day on an old analog SLR.

Thierry
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viv
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 10:25 pm

Looks like the mirror is not flipping up completely when you take the shot.
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photolppt
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 10:26 pm

Hi,

I had a similar problem on my 300D.

Looks like your AF sub-mirror (a small mirror behind the main mirror) as a broken spring making it not going up along with the primary mirror. You can check this by removing the lens and shooting a few frames while looking via the lens mount. You'll probably see that the main mirror goes up, but the secondary doesn't, so half your picture is covered.

If this is the case, the mechanism needs replacement, either in the local brand representative or something along those lines.

You can still use the camera, if you really need to, by making the secondary mirror go up by hand until it adheres with the primary mirror. I was able to do this easily. You'll then see that the camera loses AF, so you'll have to switch the lens to manual and focus by hand.

This is a very common ocurrence on the 300D, unfortunately.

regards
Alexandre
 
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airkas1
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 10:44 pm

My camera is indeed the 300D.

I just did what Tim said. If I press the shutter halfway, nothing happens. If I push the button all the way, the mirror goes up and then down again very fast (it makes the photo-taking-noise).

I think there's a Canon building located in Hoofddorp if I'm not mistaken. I'll go there to see if they can fix it.

Thanks for the replies so far! It's much appreciated  

[Edited 2006-06-02 15:49:09]
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viv
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 10:56 pm

Quoting AirKas1 (Reply 5):
just did what Tim said. If I press the shutter halfway, nothing happens. If I push the button all the way, the mirror goes up and then down again very fast (it makes the photo-taking-noise).

That is what should happen.

When the mirror is down, the light coming through the lens is reflected via a prism through the viewfinder. When you open the shutter (i.e. take a shot), the mirror moves up to allow the light coming through the lens to reach the sensor. As soon as the shutter closes, the mirror flips down again.
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airkas1
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 11:21 pm

Quoting Viv (Reply 6):
Quoting AirKas1 (Reply 5):
just did what Tim said. If I press the shutter halfway, nothing happens. If I push the button all the way, the mirror goes up and then down again very fast (it makes the photo-taking-noise).

That is what should happen.

So is the shutter the problem then or not?  Smile
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viv
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 11:37 pm

Quoting AirKas1 (Reply 7):
So is the shutter the problem then or not?

Unless the mirror is not moving FULLY upwards ....
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airkas1
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 11:45 pm

I just rechecked, and it IS moving FULLY upwards. So it's not the shutter then.
I'm bringing it in for repairs on monday.
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eddl
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 11:46 pm

Does it work with airlines other than KLM? If yes, your cam has a blueairplanephobia. Big grin



No, seriously ... sorry to hear that. Shouldn't be a problem for Canon to fix that. May be a bit pricey though.

Phil / EDDL
 
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airkas1
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 11:48 pm

Quoting EDDL (Reply 10):
Does it work with airlines other than KLM? If yes, your cam has a blueairplanephobia.

It broke down while I was photographing a KL 330. Maybe it got amazed by the sheer beauty  Wink  Big grin

How long could this take? Do you reckon more than a week?
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eddl
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 11:53 pm

Quoting AirKas1 (Reply 11):
How long could this take? Do you reckon more than a week?

In Germany this repair takes about three weeks. Canon Germany is famous for their slow repair service (non-CPS) ... I hope the technicians work faster in the Netherlands.

Phil / EDDL
 
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 02, 2006 11:56 pm

See:
Broken Canon 300D Sub-Mirror Spring (by DLX737200 Oct 20 2005 in Aviation Photography)

This exact thing happened to me while I was in LAX. If you turn the camera off, take the lens off and physically push the main mirror up, you'll probably see the sub mirror dangling there like it isn't suppose to. This happened on my first day of 3 in LAX and I needed an immediate fix so I had to go to the nearest building to me on Imperial Hill, a mortuary, and borrow scotch tape and i took a tiny (1 cm or so) piece of tape and taped the sub mirror the main mirror. However, that sub mirror determines your autofocus I learned later because after that, I had to manually focus ALL my shots. It was the biggest pain but a lesser disappointment then the idea of the other 2 days of shooting not being able to happen. I had mine fixed by Mack Cam because I had a 5 year warranty on it. It was fixed in 2 weeks for free and came back fine. That camera is currently producing pics for this website to this day by photographer Edward J. McCoy .

Good luck man!

-Justin
 
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RE: Please Help! I Think My Camera Is Broken!

Sat Jun 03, 2006 5:27 am

Try to check the mirror flip on a longer exposure. Ofcourse you are risking dusts on the sensor but hey, the dust issue is not big a deal when compared to the mirror issue. The mirror should be vertical to the sensor when capturing the full photo.

--Vas
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airkas1
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RE: Please Help! I Think My Camera Is Broken!

Sat Jun 03, 2006 6:21 am

Quoting DLX737200 (Reply 13):
If you turn the camera off, take the lens off and physically push the main mirror up, you'll probably see the sub mirror dangling there like it isn't suppose to.

Correct. That's what I see.

Quoting EDDL (Reply 12):
In Germany this repair takes about three weeks.
Canon Germany is famous for their slow repair service (non-CPS) ... I hope the technicians work faster in the Netherlands.

So do I!! Now I just need to find the time (busy school schedule) to bring the camera to a repair shop.

Quoting DLX737200 (Reply 13):
It was fixed in 2 weeks

I sure hope it doesn't take that long over here. I'd like to shoot an airshow the 17th. (blue angels are coming also  Smile )
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Speedbird2025
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RE: Please Help! I Think My Camera Is Broken!

Sat Jun 03, 2006 6:38 am

Bummer to hear about your camera Kas.. Hope everything gets back to normal soon  Smile When I dropped my camera (just over a year ago) I sent it to Canon in California and I had it back in less then two weeks.

Take Care

--Nate
 
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airkas1
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RE: Please Help! I Think My Camera Is Broken!

Wed Jun 07, 2006 12:15 am

Hi all,

Just a quick update. I went to a repairshop today to let them repair my camera. It will cost me é100 ($128), but I can pick it up on friday  Smile .

I'm glad my 1 week without camera is coming to an end. What would I do without it Big grin  Wink
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A388
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RE: Please Help! I Think My Camera Is Broken!

Fri Jun 09, 2006 7:34 am

That's a bummer. My 300D also broke and fixing it here will take two months or more at a very high price so I decided to buy the 350D and guess what, now this camera has a softness problem as almost all my photos are not sharp and more to the soft side. After asking around it may be my lense (Canon EF90-300mm 1:4.5-5.6 USM) so I might have to bring it back to the store too and hope the problem isn't major (even though I still have a guarantee on it). I just can't live without my camera for a long period.....  Sad

Roger

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