wrxflyer
Topic Author
Posts: 26
Joined: Mon Oct 01, 2007 2:48 am

New Emailadress Decreases Upload-limits?

Sun Apr 12, 2009 10:42 am

A few weeks ago I have changed my e-mailaddress on A.net.

It seems that my upload limits as a photographer have changed as well. In the past I could see how many pics I had in the queue and what my upload-slot was, but now everything shows "0".

Even with 35 pics in database; on the upload page it still shows "0".
Did I have to start from the begining now, with only 2 uploads possible at once, or thid I miss something?

Thanks for your answer.

Freek
 
TransIsland
Posts: 1826
Joined: Wed Mar 03, 2004 9:22 pm

RE: New Emailadress Decreases Upload-limits?

Sun Apr 12, 2009 1:27 pm

I've had that problem, too. What happens is that the new e-mail account is for your everyday a.net username in the forums and stuff. Your photographers e-mail has not been changed. Thus a.net thinks you have no pics in the d/b. I think it was support@airliners.net who then sorted it out for me.
I'm an aviation expert. I have Sky Juice for breakfast.
 
timdegroot
Posts: 3258
Joined: Wed Apr 24, 2002 10:37 pm

RE: New Emailadress Decreases Upload-limits?

Sun Apr 12, 2009 1:32 pm

Think changing your profile email to the same as your photographer might solve that problem. Give it a try

Tim
Alderman Exit
 
wrxflyer
Topic Author
Posts: 26
Joined: Mon Oct 01, 2007 2:48 am

RE: New Emailadress Decreases Upload-limits?

Sun Apr 12, 2009 8:17 pm



Quoting TimdeGroot (Reply 2):
Think changing your profile email to the same as your photographer might solve that problem

Both are already the same Tim, so that won't solve the problem I am afraid.

Freek
 
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KaiGywer
Moderator
Posts: 11183
Joined: Sun Oct 26, 2003 9:59 am

RE: New Emailadress Decreases Upload-limits?

Mon Apr 13, 2009 3:53 am



Quoting Wrxflyer (Reply 3):
Both are already the same Tim, so that won't solve the problem I am afraid.

According to our records, your email address is the @msn.com one both in your photographer profile and forum profile. Try logging out, clear your cookies, and then log back in. If this doesn't work, email us at support@airliners.net
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