cruce
Topic Author
Posts: 160
Joined: Tue Jun 30, 2009 5:09 pm

Dropped Camera Help

Sun Mar 03, 2013 2:43 am

Hey guys/gals, I'm going to have to send it in no matter what I believe, but just wanted to see if anyone could give me some possible answers and about how much you think the repair will cost.

Specifics: Canon EOS 60D. Fell off of about a 3ft counter top onto linolium tiled floor. Absolutley no physical defects/scratches/dents to the body of the camera. All electronic functions appear normal (both top and rear screens, AF normal with 2 different lenses etc.) It "tries" to take a picture, but the shutter sounds a little funny. It still "clicks", but the "click" sounds a little different than it used to. And now the killer, all the pictures come out black. I looked inside and can't see much out of the ordinary, nothing sounds like its rattling around (like a broken part or anything), and when I switched to live view the screen is black except the extreme top right and top left sides where you can see a sliver of what the lens is seeing.

So, what are the possible issues here and what do you think it will cost to repar? Or would it be possible to try to repair it myself?

Thanks in advance guys/gals!
 
andspran
Posts: 56
Joined: Sat Feb 23, 2013 10:01 pm

RE: Dropped Camera Help

Sun Mar 03, 2013 3:48 am

Well, I'm not sure exactly what you are seeing when you say it all looks okay inside. It sounds as though the mirror isn't moving up out of the way of the sensor. Take the lens off, use the "clean sensor" command, and see if the mirror is moving up and down like it's supposed to. Whatever is wrong with it, you're not going to be able to fix it yourself. Unless you're a jeweler and want to take your camera apart. What you're describing sounds as though the shutter mechanism has been damaged in the fall. Sorry I can't help more than that.
Andspran
 
cruce
Topic Author
Posts: 160
Joined: Tue Jun 30, 2009 5:09 pm

RE: Dropped Camera Help

Sun Mar 03, 2013 7:00 am

Thank you andspran for the info. It was in fact the mirror not coming up during the shutter release. It was stuck down. I was quite upset as I only got this camera about 2 months ago and obviously posted this before checking everything out.

I now have a new question. After I found out that the mirror was not coming up, I lightly nudged the mirror and "unstuck" it. It didn't take much at all to unstick it, so I assume the mirror got slightly displaced in the fall. I will do more image tests in the coming days, but this appears to have been the only issue so far. I have taken a couple of shots around the house and everything seems normal now. So my question is, even after I do further image tests and am comfortable that this was the only issue, should I still send it in to be checked out?
 
dendrobatid
Posts: 1645
Joined: Sat Nov 06, 2004 3:40 pm

RE: Dropped Camera Help

Sun Mar 03, 2013 8:22 am

Quoting cruce (Reply 2):
So my question is, even after I do further image tests and am comfortable that this was the only issue, should I still send it in to be checked out?

It would be foolish to not do so unless it does not bother you that it is likely to fail on your holiday or at an airshow (if there are any left). Get it checked for peace of mind - it will be a miracle if a piece of precision equipment like that can fall three feet onto concrete and not be damaged.

Mick Bajcar
 
Geezer
Posts: 1413
Joined: Wed Aug 18, 2010 4:37 am

RE: Dropped Camera Help

Sun Mar 03, 2013 10:03 am

Quoting cruce (Thread starter):
So, what are the possible issues here and what do you think it will cost to repar? Or would it be possible to try to repair it myself?

cruce.......

I totally agree with Mick; it's fine to do what you have already done, but I would definitely advise AGAINST attempting anything farther.

About cameras falling; so far, I have been quite fortunate; but it's not all just "luck"; any time my camera isn't in my hand, I'm exceeding careful as to were I lay it down at; as I'm "not big" on neck straps, I almost always have a wrist strap / tether on the camera; and anytime I'm going to mount the body on my ball head, I ALWAYS put the wrist strap around the BH, before mounting the body to it. Had a near disaster quite recently; we have a covered bridge in our village, and there's a dam across the creek, just below the bridge; the water flow in the creek is controlled by the Corps of Engineers at a big dam, about 4 miles upstream; so the "water over the dam" varies from day to day, even hour to hour; about 2 weeks ago, we had freezing rain overnight, (which always creates lots of photo ops), so I drove the half mile to the dam, and was taking some shots below the dam; then I decided to climb up the new concrete steps to the bridge and take more shots from inside the bridge; going up the completely ice covered steps, my D 300s / 12-24 attached, camera tethered to right wrist.........needless to say.....I slipped!

Fortunately, I'm much "quicker" than most 80 yr olds, so I was able to keep the camera UP high, and the only thing to hit the concrete was my 80 yr. "butt"; ( I know the mental picture in anyone's mind reading this.)........but even when I occasional take a fall, I seldom damage anything; (this time I didn't even have a sore butt afterwards) but I DID "rethink" my overall "strategy" for climbing around on icy steps and such. So.......ALWAYS think ahead; I always think......if I do "this".....what might happen? I always do this while driving a vehicle; ( it's 99% of how I managed a perfect, "no dents, no scratches" last 17 years of a 41 year commercial driving career) Always.....think ahead.......NOT back ! (you can seldom do much after something happens, but you can almost always prevent bad things FROM happening.) ( by thinking ahead )

Charley
Stupidity: Doing the same thing over and over again and expecting a different result; Albert Einstein
 
andspran
Posts: 56
Joined: Sat Feb 23, 2013 10:01 pm

RE: Dropped Camera Help

Sun Mar 03, 2013 1:18 pm

As per above post, I also think you should have the camera looked at. If it got jarred out of position hard enough to jam the mirror down, then it's probably tweaked the hing points on the mirror arms. Even if it seems to work okay now, it may cause excessive wear over time if you continue to use it and it's possibly binding.

Quoting Geezer (Reply 4):
as I'm "not big" on neck straps, I almost always have a wrist strap / tether on the camera;

Geezer....and anyone else who isn't big on neck straps. I will put a huge plug in here for the Cotton Camera Carrier. I own one of those and think it was the best purchase I've ever made for hauling a camera around all day long. It's a chest harness that holds the camera completely secure, keeps the weight off of your neck, and is very quick to get the camera on and off. Cotton makes several different models depending on what you're looking to do. Also a hip mount for an added camera at your waist if you wanted to carry two cameras. As long as you're not worried about looking odd with the harness on, (it sort of looks like you broke your collar bone and have a harness on, or you're wearing a baby carrier) you will love the thing.
Andspran
 
User avatar
planespot
Posts: 124
Joined: Thu Jul 14, 2005 12:40 pm

RE: Dropped Camera Help

Sun Mar 03, 2013 6:42 pm

I absolutely agree with the above advice...stop trying to fix it yourself and call a Canon Factory Service Center (http://usa.canon.com/cusa/professional/standard_display/support_pro/pro_service-locations), to get a quote for repair (likely it will be something like $180 just to take a look, then charges for the actual parts/repair). You don't want to be touching/nudging precision electronics unless you absolutely know what you're doing...it could make a bad situation much worse.
Cary Liao - AeroPX

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