Well, I was impressed with Northwest in some areas, and really underwhelmed in other areas.
Well, this flight was very pleasing! The 727 looked as fresh as the day it was delivered. Cabin was clean, seats were comfortable. We took off from a rainy and cold Detroit right on time at 3:25. The legroom on this aircraft was impressive. I was in 18F (window) and I could stretch my legs out all the way (under the seat). Didnt get squashed by the recline either. Rather full flight lasted 1hr 32min. We only got a drink service on this flight though, FAs were nice and efficient. NO Entertainment is offered on the 727, and my MP3 player ran out of juice, which made this a really boring flight (I had a seat where you only see the wing). Another odd thing was that on decent, our Captain must of liked rollercoasters because he really pushed foreward on that control column! Dropped like a rock, for a smooth and sunny touchdown at Tampa International, eight minutes early.
While at TPA I saw a variety of planes, including a DL 764 and a BA 772. Got the rental car, over the sunshine skyway, and on to Venice for a week of GOLF!
For the return flight, we got to Tampa about 3 hours early, just to have some "breathing room" as my dad calls it. I got the biggest run around from some of the stupidist NW employees on the face of the earth. My dad and I want to upgrade to first class, so we go to the ticket counter, they tell us to call 1800-44-PERKS. The phone number tells us to go to the gate, the gate tells us to go to the counter, the counter tells us to go to the gate, the gate tells us to call again, and thats when they finally tell us there is NO AVAILIBILITY! So they call the FC passengers to board, and a total of SIX get on. Now folks, NW has more than SIX seats on their 757's, right? Come on, the employees gave me the run around. Row 22 in coach literally sucked. I sat in one of those paper thin cloth covered folding chairs that they call "coach class seats" and was in pain for most of the flight. The aircraft looked old and worn, with ripped seat fabric and garbage everywhere. Very disappointing and dirty. Pushback and takeoff from TPA was very uneventful and on time. Grouchy and irritable FA's served rock hard "Italian subs", which were pressed ham and mozzerela (sp) cheese. ICK! Of course, they had NO entertainment, even though they had cabin monitors on this 2 hour flight. Touchdown and parking at the gate was painless at DTW, nice and fast (at gate:12:29pm). Luggage (and golf clubs) came out fast as well. Off to U.S. Park on Middlebelt where the car was waiting.
Overall, I rate NW a 6/10 because the flight back just plain sucked, and they gave me the run-around about the upgrade.
My views as expressed above are my views alone and do not constitute the views of my employer.