ryanair
Posts: 646
Joined: Tue Jul 06, 1999 1:41 am

Easyjet Swiss Luton - Geneva

Sat Mar 16, 2002 6:35 am

Early morning at Luton is for sure much more civilised than it's eastern competitor Stansted. There were two desk open for Geneva Check in, with maybe three people waiting at each. Service was friendly enough, neither good nor bad.

No queues to talk of at security, rather worryingly there were big medical screens everywhere with "Medical Screens" printed on them in big letters, wonder what they'd been getting up to?

The Reed Aviation Lounge (Luton's Executive Lounge) was situated where Debonair check in once was. It's a very poor show, cheap and nasty furniture but free internet and usual stock of drinks and nibbles. Staff were alright, not terribly interested really.

Through to the departure gate, at Luton this is in effect a bus station as international flights have to be bused to and fro. Boarding was again alright neither good nor bad. The buses were very old retired German citybus things with high floors and no where for luggage, not idea.

The Easyjet Swiss 737-300 awaited. Staff stood by the door on boarding but showed no interest in the passengers. The interior design of Easyjet is nice, but the cabin seemed generally warn, with typical beige 1980's walls etc. My seat was broken and thus uncomfortable.

Take off and indeed all the flying was very smooth. Service started quite quickly, first the magazines were handed out (they have the best for sure) and then the trolly came round, no food and we're not sorry attitude. To be honest the Swiss Crew were not very good, dis-interested generally with poor English.

Flying into Geneva is a treat, as the area is of course surrounded by the Alps, flying round all those snow capped mountains is a treat. Landing was very smooth and Geneva airport easily passed through.

Return.

Similar to way out, Geneva airport run down with inaccurate signposting at checkin. Long queues here and staff not interested. Poor facilities generally. Boarding poor with staff unfriendly, Swiss system of requiring non citizens to queue twice for boarding and then to have passports checked in between this a pain. Crew this time much better and friendlier. Cabin less worn but seat next to me seat cover almost thread bear. Had to wait at Luton half an hour before we could get off the plane as there were no buses to meet us. To be honest airside at Luton seems a bad joke.

Generally OK overall, certainly the Swiss side of Easyjet is by comparison a very very poor second to the UK operation. By the way Geneva is nice though!
 
teahan
Posts: 4992
Joined: Sun Nov 21, 1999 11:18 pm

RE: Easyjet Swiss Luton - Geneva

Sat Mar 16, 2002 8:25 am

Hello,

Intersting trip report but I don't at all agree with your views on Geneva airport. FYI, that gate passport check is not required by Switzerland, it is required by your country of destination (England, Ireland, Belgium and a few others)

I flew easyJet Switzerland once, GVA-LTN and I was totally satisfied, not bad considering it was my first time ever on a lo-co airline (having spent my life flying Swissair, Sabena etc.)

Jeremiah
Goodbye SR-LX MD-11 / 6th of March 1991 to the 31st of October 2004
 
Ndebele
Posts: 2847
Joined: Mon Apr 09, 2001 3:16 am

RE: Easyjet Swiss Luton - Geneva

Sun Mar 17, 2002 1:02 am

Interesting trip report indeed. I've got two questions:

How much did you pay?

You compare Luton and Stansted check-in. Do you have any experiences with Ryanair? If so, which is the better airline, Ryanair or Easyjet? I'm really interested, because I just returned from a Ryanair trip (I really enjoyed it), and I would like to know if Easyjet is better or worse.


As for the Swiss crew speaking poor English: A good knowledge of English is very important when working for an airline, I agree. But on the other hand, keep in mind that Swiss people often have to learn many languages, because Switzerland has got three (to be political correct: four) national languages. Nearly every Swiss airline/airport authority/handling agent/etc. requires their staff to speak French, German and English, a basic knowledge of Italian is sometimes required, too. I understand that they can't speak four languages fluently. As long as you understood what they wanted to explain to you in English, I think it's alright.
 
ryanair
Posts: 646
Joined: Tue Jul 06, 1999 1:41 am

RE: Easyjet Swiss Luton - Geneva

Mon Mar 18, 2002 6:54 pm

Teahan: Hi, not sure you're correct on the passport thing. Will have to check it out, I've never heard of a foreign country requiring another to carry out passport checks on it's passport holders and others, to then repeat the process at the other end.

Ndebele: Ryanair have very varied service from my experience, ranging from fab to truely awful. Easyjet tend to be much more brighter by comparison and slightly better. This time they weren't. A functional knowledge of English is necessary when working for a UK company (although Swiss registered in this case, it's merely a flag of convenience), here it was not possible to understand them much of the time. That isn't a functional knowledge of English.
 
AOMlover
Posts: 1191
Joined: Sun Jul 22, 2001 6:03 pm

RE: Easyjet Swiss Luton - Geneva

Tue Mar 19, 2002 6:20 am

I've been from Nice to Geneva with Easyjet on February 12th. I really wonder if Easyjet Switzerland's f/a are Swiss, because they spoke French with a weird accent, and this was not the accent of German-speaking people speaking French. The interior was as you said, I managed to had a seat near the wing, at the emergency exit so the legroom was amazing !!!
Crew was nice, but as the flight was only 40mn long I couldn't really judge how Easyjet service is on longest flights.
GVA airport is very bad. When we arrived we had to take a bus to go from the satelite (which is about 70m far from the main terminal) to the main terminal. I thought there was a tunnel between the satelite and the terminal...
When I arrived, I simply didn't know where to go...because there are two parts in GVA: the French part and trhe Swiss part (!!!!). Most of the people who travelled with us went to the French part but it was impossible to get out of the airport... finally someone told us we had to go back to get in the "Swiss part". I wonder why there is a French part. GVA airport is quite old, it was crowded, I asked where to take the bus to an airport employee, he just said "first floor"... finally I took the train !!!
Geneva is a wonderful city...so clean !
At about 13h30 I went back to the airport, I looked for the Easyjet check in area...but unfortunately I was in the WRONG part....
Before boarding in the aircraft, I took some photos of HB-IIK, but unfortunately a rude Easyjet employee (who had made fun of the passengers some minutes before) stopped me because "It is forbidden"...
The flight was nice, snowy Alps wonderfull and the approach at Nice was great too.
 
Ndebele
Posts: 2847
Joined: Mon Apr 09, 2001 3:16 am

RE: Easyjet Swiss Luton - Geneva

Tue Mar 19, 2002 5:17 pm

AOMlover:
The reason why there is a French part is, because Switzerland is not a member of the EU. For some people, it would not be possible to use GVA airport if there was no French part. For example, I have seen many foreign passengers visiting Europe, having only a "Schengen" visa. I had to ask them which country they want to visit when arriving at GVA. As long as they said "France", it was okay, but they would not be allowed to visit Switzerland.
 
avion
Posts: 2126
Joined: Tue May 18, 1999 1:28 am

RE: Easyjet Swiss Luton - Geneva

Fri Mar 22, 2002 3:19 am

Ndebele:

Isnt it just a matter of convenience for french passengers to be able to exit directly into france?

Tom
 
dens
Posts: 279
Joined: Fri Sep 07, 2001 4:13 pm

RE: Easyjet Swiss Luton - Geneva

Fri Mar 22, 2002 5:40 am

Hi,
The reason why there is a French part at Geneva airport is very simple. A part of the runway is in the French territory.
When Switzerland decided to built a longer runway, the government had to sign an agreement with the French Republic. In compensation, Swiss government decided to build a road from France to Geneva airport without going through to Swiss Border. That means that a passenger coming with his car from France to the airport doesn't have to show a passport. At the airport, if his final destination is France, he stays at the French Sector. If he travels to another country, he goes through the passport control to go to the Swiss part.
It is the opposite for a Swiss passenger who travels to France. At the airport, before check-in, the passenger has to go through the French Border and then to the Air France's counter.
There is nothing to see with visa or something else. The only reason for a French sector at Geneva is the fact that France gave to Switzerland a place for a runway and Switzerland built a French terminal!
It is a little bit the same system at the Euroairport in Basle.

BTW, I travelled last year from Geneva to Nice on easyJet. The flight was really good! But it was very strange at Nice airport. I wanted to buy cigarettes in Duty Free. it was not possible because I was travelling to Geneva, destination which is considered as a French destination. It was like a domestic flight: no duty free. But if I had travelled to Zurich, I could have bought!
Sometimes, it seems that Geneva and Zurich are not in the same country...
 
avion
Posts: 2126
Joined: Tue May 18, 1999 1:28 am

RE: Easyjet Swiss Luton - Geneva

Fri Mar 22, 2002 5:57 am

Dens i hope not. I really hope we can stay together for many years to come.

Tom
 
ILOVEA340
Posts: 2064
Joined: Sat Oct 30, 1999 9:49 am

RE: Easyjet Swiss Luton - Geneva

Sat Mar 23, 2002 3:08 pm

Basel is so much fun to fly into with the two separated parts. Everything has a french half and a swiss half!.

Who is online

Users browsing this forum: Google Feedfetcher and 26 guests