docpepz
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SQ KUL-SIN.... Short Flight, Long Report.

Fri Apr 12, 2002 11:51 am

OK guys. The trip from Kuala Lumpur to Singapore is like, the shortest flight SQ operates and I've been wondering whether or not to write a trip report since I can barely remember the flight myself! So i'll just fill you in on details on what went on in the city of Kuala Lumpur that day.

31st March 2002, Easter Sunday.

A bunch of us went up to KL by bus and decided to fly back. It's S$160 (USD90) to fly one way SIN-KUL but 220 (USD 55) ringgit to fly one way KUL-SIN. That's why we decided that bus-ing up and flying down was the best thing to do.

There was a huge thunderstorm in KL, the largest I had seen in my life. Jalan Puduraya, one of the main arteries in the city was kinda flooded and a tree had fallen across the entire avenue, throwing traffic in the centre of Kuala Lumpur into chaos. (rather, into a complete standstill)

Also perhaps due to the thunderstorm, the water coming out of the tap was slightly brown. Gross.

Our flight was at 9.45pm. However a devoutly catholic friend of mine insisted we went for 6pm Easter mass at St John's Cathedral. I reluctantly agreed since I hadn't been to church throughout Lent. We had to walk there all the way from our hotel WITH OUR LUGGAGE, in the rain, pollution and occassional water-clogged roads of the centre of Kuala Lumpur cos of the bad traffic. Hopefully that was enough penance!!  Smile/happy/getting dizzy

THe service finished at 7pm and that gave us 1.5 hours to get to the airport to check in on time That might seem like heaps of time but bear in mind that Kuala Lumpur International Airport is 60km south of KL city centre, and couple that with fallen trees on flooded roads..... you'd understand my anxiety.

The taxis that we flagged down all insisted on us paying 100 ringgit, when the usual fare is 60 ringgit. That's the problem with KL taxi drivers, they never ever want to stick to the meter or fixed fares as set out by the taxi company. In the end we called a cab who took us to the airport for 60 ringgit.

The journey to KLIA was horrendously long. THere was bad traffic getting out of the city, then on to a spanking new modern highway. After half an hour of getting on to the cab, a sign read "KLIA: 55km". I was like, WHAT? STILL ANOTHER 55 KM ?

I fell asleep and after 40 mins, i woke up and we still weren't there. Since we were driving south towards Singapore, one of my friends just said "Have we reached Singapore yet?"

Anyway at 8.30, we finally reached Labuan Terbang Antarabangsa Kuala Lumpur (KLIA). Looks very impressive from the distance. Got to the Singapore Airlines counter and checked in for our flight SQ119 to Singapore. Check-in staff was efficient and courteous.

We were famished and went through into the restricted area in the hope of finding some food. We passed immigration which was very slow. They have like at least 30 immigration booths but only 7 or so were open and I noticed that almost everyone who was in line was on our flight to Singapore.

I don't know how they designed KLIA, but to get from immigration to the departure gates, one has to take a train! So well, we waited for the train to come, and it whizzed us to the departure concourse in less than 2 minutes.

There, we found this pizza/pasta place where we had a set dinner for 20 ringgit (about USD5) Halal of course.

There are quite a few shops in the transit area, but I think Changi and Hong Kong still offer a wider range of shops and better prices. The duty free prices in Singapore are still cheaper than those in KLIA who claim to have the lowest prices in the Asia-Pacific region. The architecture of the airport is very impressive too, but I still prefer the bright cheerful colours of Changi. KLIA is all gray and it's kinda dull and sterile after a while.

I couldn't help but notice how vastly under-utilised this magnificent airport was. Pity.

Anyway, boarding for SQ119 commenced at 9.30, though we got to the gate at 9.45 because of the long queue that had developed at the aerobridge. It was a 777-200, registration 9V-SR something. As it was such a short flight, I didn't want to bother the crew with such trivial questions.

We were assigned seats 46 H, J and K. The airshow was on and it said "Time to Singapore: 0:35". My previous flights from KL had been 28 mins and 27 mins respectively so 35 mins seemed rather long.

Push-back was at 9.55pm and the safety video came on. It's the same video they've been using since 1995 I think. Captain sounded Eastern European to me, but first officer sounded Singaporean. Announcements were made first in English (by one of the cabin crew) then in Malay (from a recording)

Needless to say, Krisworld was not switched on for this short flight but we could still play the games and read CNN Headline news. Anyway, we began our take-off roll at about 10.10pm. On take off, we had a good view of the Sepang F1 circuit, which Malaysian Airports is trying to sell off to finance their loan for the construction of KLIA.

After about 7 mins, the seatbelt sign was switched off and the cabin crew whizzed off to the galley to prepare our refreshements, which consisted of the wide selection of: coffee, tea, pineapple juice and orange juice. hehe. In the short span of 15 mins, they managed to serve about 270 passengers drinks and collect them all back. The hot drinks were at a temperature such that one could drink them straightaway.

I'm sorry I can't give you my impression of the service, except that it was efficient and polite. In the short span of 15 mins, there really isn't enough time for the cabin crew to make small talk with you and give you the inflight service that other airlines talk about. That also isn't enough time for me to evaluate the cabin crew etc etc etc since I was more concerned about the games and stuff on Krisworld.

Though I did head to the back to ask them for some playing cards. Despite the fact that she was really busy packing everything up for landing, she stopped what she was doing and opened nearly every cabinet in the galley to search for a pack of cards. Unfortunately, there were none available on this flight.

I suspect she knew there were none available but yet she made the effort to at least look like she's trying to do something about it. That would have made a better impression on the customer than just saying "No we're out of them" outright.

We took a real weird flight path to Singapore. We headed South towards Sumatra, overflew the eastern most tip of Sumatra, then banked left again over the Straits of Malacca into Singapore. Usually the flight path would take us over the west coast of west Malaysia, without even entering Indonesian airspace.

Meanwhile we continued playing the Nintendo games. They're not particularly exciting though, but for a long flight, it'll be good to have at least that to do.

Well before we knew it, we were on our final approach into Singapore, runway 02R. Since we were seated at the extreme right of the plane, we couldn't get a nice view of the city on approach.

I thought the landing was rather bumpy and bad but my friend who's a junior pilot (albeit only a cesna) insisted that the approach was excellent and the landing was perfect. Well, who's right??

We landed at 10.45pm and as in typical Singaporean efficiency, was in the car on the way home at 11pm.

Well guys, thanks for reading. I know this is a rather short trip report which is why I spent lots of time dwelling on what I did before the flight itself.

I don't think I actually wanna fly from KL again. The airport is too far south and especially for the short flight to Singapore, it's really not worth going all the way down. The flight distance is 296km.

The last time my parents and I drove down from KL, it took us 4 hours from city centre to city centre. This time, it took us 4 hours from city centre to airport.

Though frankly speaking, I wanted to fly back for about S$100 to take the 777 cos that's as cheap as a 777 flight would go, right? hehe.

Do look out for the following trip reports:

10th May SQ002 SIN-SFO via Hong Kong
17th May United Airlines SFO-LAX
30th May SQ029 LAX-SIN via Taipei
1st June SQ334 SIN-Paris CDG
(anyone wants a train report from Paris to London?? haha)
8th July SQ321 London Heath-SIN

 
Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Fri Apr 12, 2002 12:36 pm

Darling... its Lapangan Terbang Antarabangsa, Labuan is name of a town in Sabah! Hahahaha...  Laugh out loud
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Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Fri Apr 12, 2002 12:43 pm

your extended leg into Sumatra is probably known as a "dog leg" pattern, used by ATC controllers to delay the aircraft from approach, due to heavy traffic. Was the airport busy when you landed? I would think yes because that is the tail end of the busy period for Changi's evening traffic to Europe and Australia.
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Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Fri Apr 12, 2002 12:47 pm

I forgot to say... excellent report. 5 stars from me!  Laugh out loud
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docpepz
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Fri Apr 12, 2002 1:01 pm

OK LAR OK LAR!!!!! Your malay powerful ok!!!  Smile/happy/getting dizzy

I don't speak Malay at all. at least I remembered most of that long phrase!

So no wonder my flight was about 10 mins longer than usual. (i was quite pleased about that actually hahaha)

The airport wasn't busy for arriving flights but it was for departing ones, I think.
 
9V-SVA
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Fri Apr 12, 2002 5:04 pm

You drive ur Mercedes E200 Kompressor up is it?

9V-SVA
9V-SVA | B772ER
 
Sabena 690
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Fri Apr 12, 2002 5:10 pm

Haha, this is just great  Smile/happy/getting dizzy

For a flight of a half an hour, they should use a Dash or an Avro here in Belgium, but a B777 in Singapore  Smile/happy/getting dizzy

Great report!!  Smile

Regards,
Sabena 690
 
Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Fri Apr 12, 2002 10:40 pm

Sabena 690,

here in Singapore, its not the distance that decides, more like the loads. During festive seasons, it is not uncommon to see Singapore and Malaysia Airlines flying the 747-400s between SIN-KUL.

Just look at Japan, their domestic flights are flown with an all Y configured 747-400D! It has the highest utilisation rate of any 747s ever built. It comes with strengthened gears and bulkheads. It carries a whopping 500 plus pax!!

So now, a 777 on a 35 min sector doesn't seem too much, is it?  Laugh out loud

Cheers
Ryan
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docpepz
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 1:06 am

9V-SVA, why on earth are you obsessed with the Mercedes E200 Kompressor which isn't even mine??  Smile/happy/getting dizzy

hmm..... why hasn't Singapore_Air said anything yet? He asked me about inflight entertainment and meal service. Like, WHAT meal service??  Smile/happy/getting dizzy
 
Sabena 690
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 2:14 am

Thanks for clearing this out guys  Smile/happy/getting dizzy

I would love to see B747-400 services here in Belgium for flights of one hour  Love

Regards,
Sabena 690
 
chepos
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 4:44 am

Hehe here in the americas there are flights of over 6 hours in a 737-700 for ex PTY-EZE (long flight).
Great trip report Docpez, you made me feel guilty for not going to mass on Easter Sunday.
Chepos
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 6:25 am

I wonderful trip report Docpepz. A fantastic read. Big thumbs up

It is nice to hear that even on the short flight you took, Singapore Airlines still provided the excellent inflight service that is is famed for.
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Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 10:23 am

Huh? What service? he did mention that there was almost none at all... especially in a fully loaded 777 on a 30 min flight.
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docpepz
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 10:34 am

Ryanair:

He asked me over MSN messanger lar, like a week ago or something.

Chepos: Shame on you for not going to church on Easter Sunday of all days.  Smile/happy/getting dizzy

Thanks everyone for your comments.
 
Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 11:23 am

I noticed a query about food. Actually there is, up in First Class. I flew them back in January but was less than impressed as you can tell from my trip reports!

Food served is something that is quick to prepare and dispose like smoked salmon or something. But the service remains rushed and sometimes bordering on flustered. Hence, what service that other airlines talk about? i wanted to slap the face of a rude idian steward that served me, also the face of the smiless LS Patsy, but hey, they were probably having a bad day.

My fav carrier MH has better service on the SIN-KUL vv sectors in First Class! Yay...  Laugh out loud
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krisworldB777
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 11:36 am

I wouldn’t get too worked up about a flustered service on such a short flight. It is quite commendable that they even make the effort! Whilst you expected a high level of food on your flight to Kuala Lumpur Ryanair, is it really possible for YOU to eat a substantial volume of food in that time? I would ask you to consider that. I really can’t understand why people bother paying the extra to fly First on the route or is the priority check-in and lounge access so important? But if SIA still wants to sell FC fares they do need to differentiate. They need to bring out the Dom and perhaps a very small platter of fruit, caviar and smoked salmon and people might be a little happier. Still so negligible in my opinion and an SQ 777 is absolutely no comparison to MH’s dungy little 737-400s which haven’t been refurbished since they arrived in the early 1990s.
 
carmy
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 11:59 am

Sorry, just a side comment, but why is it that when airlines like MH give bad service everyone excuses it to the F/As having a bad day, whilst when SQ F/As give bad service the airline is just the most incorigible airline that should be sent to the dumps and never be allowed to see the light of day? Are personal biases coming to work here or otherwise?
 
docpepz
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 1:24 pm

SQ and MH MUST standardise their product on the SIN-KUL route as it's a JOINT shuttle service. They share revenue on this route. (actually it's a loss-making route. SIA made a $9 million loss on this route in 1998, don't know about today-However we need to consider that this route feeds passengers into SIA's larger international network out of SIN so overall I would guess it contributes to the profit of other routes)

The menus are similar. And when MH took champagne off First class on this route, SQ took it off too.

BOTH SQ and MH serve a small meal on First class on this route.

I also fail to understand why people travel First class on this route anyway. Most business people just get to Changi 40 mins before the plane leaves, whiz pass immigration and get on board. Many people don't even check their bags in on this flight. When I flew back, I could barely count 50 bags on the carrousel despite the fact that it was a full 777 flight.

And unlike other routes where the difference in price between Y and F class is nearly 10 times, the First Class on this sector is barely double that of Y class.

MH also serves food that's quick to prepare. On a 35 minute flight, you seriously don't expect a full 10 course dinner on First Class do you? Service on this sector on both airlines is about the same.

One thing about SIA is because of their highly successful marketing, everyone boards their aircraft expecting the heavenly level of service that they advertise so extensively. Which is why most passengers (like Ryanair) do not give ANY leeway to even the most miniscule of mistakes.



 
Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 4:48 pm

Actually, I admit to be a very biased person. The reason I bring up the bad service on SQ's F Class on the SIN-KUL route because I have never had a bad flight on that similar route on a MH F Class.

Some of you might have heard about the incident which pissed me off when I flew Raffles from SYD back to SIN on SQ in 98. I was seething with so much anger That was why I jumped the ship to MH (it was that bad that I didn't want to fly SQ ever again!). Hence, I thought I'd give them one more chance in Jan. But...  Sad so forgive me for being biased. Rather than being upset, I would rather think that the rude FAs had a bad day!
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tsentsan
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 7:25 pm

I just bought a PER-ADL on VirginBlue for $1.. isnt that a cool way to spend a dollar and $15 in tax for a 737NG ride?
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Singapore 777
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sat Apr 13, 2002 11:51 pm

Hahaha, somehow the FAs on those big planes going on shorter routes tend not to be very friendly or polite. However, I would like to say that on the A310s (which I often travel on to PEN), the stewardesses are very friendly and polite. They always make small talk with me while they pour coffee or serve up my meal. Man...my mum was so impressed with them!

I agree with Carmy. People board SQ flights and expect to be sent to heaven with angels waiting on their feet. Please be realistic. You did not pay 10 times more for your flight so you don't expect the moon! I think most the SQ flights I've taken so far have been more than acceptable and the reason why I would still prefer SQ is because there's this Singaporean atmosphere on it. Although we like to criticize and say this and that about the way the stewardesses speak and make their announcement, there's something Singaporean about that and you feel very proud that you're boarding a relatively clean and new aircraft belonging to your hometown airline. And the stewardesses never fail to chat up with us after the flight while others are disembarking (cuz others are always rushing to get off but we'll just wait in our seats hahaha).
 
Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 1:01 am

Guys,

Despite getting ill-treated by SQ (I seem to be the only unlucky one in this forum), I am still proud of my national carrier and would not hesitate to defend its standing. Especially after flying Northwest, I am glad we have SQ!

In fact, a VERY heated debate (120+++ post for that topic) just ended over at the Civil Aviation forum about why does everyone keep bashing NW - titled "You Guys Really Hate Our Airline, Don't You?" posted by SEA nw DC10. SIA was dragged in and the Americans thought that we were being unrealistic about our expectations. This guy even said Singaporeans should get "our heads out of our A$$" and see the light.

I reckoned those defensive people have not flown on an Asian carrier before or experienced any kind of service except NW. Hence, they called SIA and CX "fantasies".

I defended my principles to the end about why I thought US carriers sucked when compared to SQ. So you see, SQ is still ok in my books. Just that I prefer to fly MH... hehehehe  Laugh out loud

Cheers
Ryan
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SQ772
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 1:53 am

I am planning a short holiday to SHA with a friend, and we were considering the cost involved. I know SIN-SHA vv on SQ and MU cost about the same and personally I find it rather steep. I am considering TG or MH since I know they will be much cheaper.

I suggested MH to my friend (non-airline enthusiast) but the instant reply was "I would rather pay good money to my national carrier than give it my business to MH (this said in the current context of how the Johor container port has managed to take away our clients and all the outcry over reclaimation work)"... now that's what I call being patriotic and support anything Singaporean in this troubled times....

Frankly, I have to agree.

Sorry if this post sounds too nationalistic and not very appropriate in the eyes of our members over the straits. It's just a personal opinion.
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docpepz
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 2:52 am

I suppose what those Americans are trying to get at is that their airlines ferry many more passengers than our fantasy CX and SQ do. We must bear in mind that CX and SQ only have international traffic, such that they don't have to fly from some small little town in Iowa to an even smaller town in Michigan for the sake of "national service" .

MH has a good Y product. Unfortunately they're losing billions of ringgit.

I suppose we should just count ourselves lucky that we have CX and SQ.

Johor taking customers from our port-that's not their fault. They're just providing competition. I don't fault them for that. Remember, Singapore THRIVES on competition!

WHAT I'm annoyed at Malaysia is their land reclaimation nonsense.

Also, if we go to Malaysia to shop, we're accused of driving up prices. If we stop shopping there, we're accused of being a bad neighbour.

But bear in mind that it's only their politicians that are doing this. Now all of a sudden Mahathir says he wants a high speed link between KL and Singapore. So now we're best of friends already is it?

On a people-to-people level, I don't think many of us give a flying f.

 Smile/happy/getting dizzy
 
Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 4:55 am

Well said Docpepz, I for one, am a good example of someone who doesn't give a "flying f"... I am after all, a Singaporean who is a very frequent flyer of MAS! Hoping to hit Enrich Gold soon! Laugh out loud

Politics aside, why can't we all just live in peace?
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9V-SVE
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 11:46 am

Great Report! You know, my father loves SQ so much that he when he gos to KL he always stops at SIN with SQ!
 
SQ772
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 12:38 pm

hahah... yes, I can see most Singaporeans don't give a flying f about things that don't impact them directly yet.

But from a civil servant's point of view, it's a whole different angle altogether. Agree that Malaysia's tactics at wooing clients to their ports will only propel us to be more innovative in our marketing tactics and improve ourselves to gain any competitive edge, which is good. But should there ever be a day when Singaporeans are asked to chip in a little (fortunately there is no need for that at this point in time, and Singapore has never promoted protectionism), wonder will anyone who claims not to give a flying f now answer to the nation's call? (just venturing a hypothesis here)

Well, guess all this is not something heartlanders like us should worry about.

So, can anyone tell me how much SIN-SHA on MH would cost me?

There's always a better way to fly...
 
G-KIRAN
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 1:12 pm

Great report!Dont even get me started on the long lines at immigration.Since I carry a British passport I had to wait 20 mins in one hell of a long line while there were only 6 counters open out of a possible 30+ availiable.Out of the 6 counters only 4 of them were for non-malaysians, while those for Malaysians were virtually empty and when people tired to go to those they were shooed away by the staff!Changi can knock the stuffing out of KLIA anyday.

 
docpepz
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 1:47 pm

G KIRAN,

If you notice, Changi has nearly the same number of manned immigration counters but they seem to do it so much faster. Even at 6-8pm when the airport's at its busiest, they still manage to clear people within minutes. And both airports also use computerised systems but the staff at KLIA tend to scrutinise you more. SIN immigration hardly even looks at you!

Also, perhaps you might want to bus from Singapore to Malaysia one day, on the eve of a public holiday. Take the Singapore-JB express. It was HORRENDOUS on the eve of Good Friday!

As you know, Singapore has this massive spanking new fortress of a checkpoint at Woodlands. Queues were long but everyone was cleared within 7 mins. At the Malaysian side, which is at most the third the size of the Singapore one and the aircon was not working. (That's not too bad, another time, even the computers were down and they were just stamping everyone's passports without scanning them). Queues were snaking out past the building onto the causeway. There were no orderly lines for the queues and one fixed barricade collapsed due to the weight of hundreds of people leaning on it. It was a horrible ordeal! We waited two hours before we cleared immigration.

That aside, perhaps (just a little conspiracy theory) Big Brother here already knows everything about you BEFORE you arrive. Customs officers in Changi are usually not visible. Sometimes, one guy might be standing near the baggage claim area, but I've yet to see anyone getting stopped. In all my years of travelling, I've never seen them search anyone's bags!

They say that if you're a drug traffiker, SIN police would be expecting you days in advance.... and they'd just promptly call you aside on your arrival.

Oh well....  Smile/happy/getting dizzy
 
SQ772
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 2:28 pm

Spot on...big brother is watching you indeed.

The next time you arrive at Changi Airport, and while waiting to cross immigration, look to your side and you will see mirror like panels at both sides of the immigration hall....no prizes for guessing who's sitting behind the mirrors.

SIN's competitive edge is its efficiency and it's ability to clear pax from the moment of arrival to the arrival hall in just 20 min. Not many countries can claim to be able to do that during peak hours even if they have spanking new and modern new terminals (but all that is useless without a change in mind set).

There's always a better way to fly...
 
Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 3:58 pm

SIN-KUL-SHA on MH costs about $400+, probably bordering about $500 or so.

I have to agree about the immigration officers in KLIA. While the facilities are spanking new, the personnel are from the old Subang International. Which says a lot about their pride in welcoming people to the country. They ooze such a lazy aura that I feel sleepy just watching them work...
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docpepz
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 5:08 pm

9V-SVE,

I don't get what you mean when you say your father likes SQ so much that he always stops at SIN with SQ when he goes to KL.

Well, it doesn't make much sense since your profile says that you reside in Singapore. Unless of course he chooses to go to KL by SQ instead of driving up even though it's less of a hassle? Please clarify.

Oh Ryanair, forgot to add, So sorry that you're always so suay to get lao yar service on SQ. Of course statistically you're bound to get horrid service every so often even on the best of all airlines, but for you it seems to be 80% of the time! (Likewise, statistically, you're bound to get excellent service on a spanking new aircraft on a certain American airline that I shall not mention lest I get flamed blasted and nuked into oblivion)
 
SQ772
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 6:07 pm

Wow $400 plus for SIN-SHA! That's MU's fare in the mid 90s!!!!! Very cheeeaaaappppp!!! Now if only I can convince my friend to fly MH...hahaha

Agree with the way the Malaysian immigration makes you feel....things just go slow mo at CIQ.... if only they manage to change their mindset, KLIA will be a force to be reckened with!
There's always a better way to fly...
 
Ryanair!!!
Posts: 4071
Joined: Fri Mar 01, 2002 8:55 pm

RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 7:06 pm

Actually, I remember having good flights on SQ. Just that I have stayed away from them since my last flight in 98 (after the ill treatment), and only returned to them in Jan 02 (SIN-KUL vv F Class). Its a long time to be staying away from an airline. Then again, like what many feel, a SIN-KUL sector may not be a good representation of the kind of service SQ provides.

However, on hindsight, SQ crew are probably not used to the short sectors like their counterparts in MH, thus the flustered service.

MH, however, has so many little hops in their domestic sector that a 45min hop from SIN to KUL seems long to them. Thus, they seem to serve with more ease be it in a 737-400, or a A330, or a 777-200. I am talking about F Class service, not Y Class. Because to serve properly in Y Class is almost impossible for a 45min flight.

So you see, I was probably part of the "suay" group of pax who has an axe to grind on one unlucky SYD-SIN flight. With that over, I took a SIN-KUL-SIN flight in F Class with flustered service few years later, wanting to give SQ a second chance.

So I am still waiting to be impressed by SQ once again, but all my frequent flyer points are with MH now, so how?? See what have SQ caused me?? Sigh...
Welcome to my starry one world alliance, a team in the sky!
 
Ryanair!!!
Posts: 4071
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 7:27 pm

Latest, SIN-KUL-SHA on MH is only $595, excl taxes. Eligible for Enrich FFP accrual some more! Q Class... which means 70% of the distance flown = your points gained. Golden Club Class is $2315 only! Wah lau...

MH604 SIN-KUL 0710-0805
MH338 KUL-SHA 0920-1420

MH389 SHA-KUL 1555-2125
MH627 KUL-SIN 2230-2325

Look at you transit times in KUL, not that long, is it? So how about it? Give MH a chance... hehehehe! Its a 777-200 between KUL-SHA vv so you have the PTVs as well.

SQ is offering SIN-SHA vv at $1415 incl taxes! Phew... think about it. How much spending money you can have in Shanghai if you fly MH?

If you said MU has the same price, then I wonder what does that Chinese airline has to offer that SQ doesn't? Geez! Teochew porridge? Shanghai dumplings? What?
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SQ772
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Joined: Wed Nov 07, 2001 5:16 pm

RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 9:40 pm

Sorry my mistake, MU is only slightly cheaper than SQ, not the same fare. But it is still much more expensive then flying MH.

MU and SQ can afford to charge exhorbitantly for that sector because it is such a popular and money making sector. MU caters mainly to the cheaper tour groups and those who do not wish to pay the few extra dollars to fly SQ.

SQ's flights are basically bursting with passengers, and I guess that spills over to MU as well. MU does not have much to offer passengers. No PTVs and the AB6 aircraft. Service wise pretty basic, but the crew are polite.

But I guess many will go for the convenience of having a direct flight.

MH actually arrives into SHA earlier than SQ, and departs later too... Just wondering if it is a daily flight?

There's always a better way to fly...
 
9v-svc
Posts: 1703
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Sun Apr 14, 2002 11:25 pm

Great Report dude

 Smile

Charles
Airliners is the wings of my life.
 
odie
Posts: 1581
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Mon Apr 15, 2002 7:07 am

MAS offer a daily flight to Shanghai using the B777, which is equipped with PTVs, if that's worrying you.
 
Ryanair!!!
Posts: 4071
Joined: Fri Mar 01, 2002 8:55 pm

RE: SQ KUL-SIN.... Short Flight, Long Report.

Mon Apr 15, 2002 8:12 pm

They have actually cut it down to 3 times a week. Wonder when will they be reinstating the daily service?
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GoldenMAS
Posts: 56
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Mon Apr 15, 2002 8:21 pm

Hi Ryanair!!!

I got the following news from MAS website. They are flying to Shanghai DAILY with immediate effect. (Please read below)

Regards,
GoldenMAS
_______________________________________________
Whether for business or pleasure, or both, take advantage of Malaysia Airlines increased flight frequencies. It’s so easy to earn MORE Enrich Award points.

The following flights have been increased with immediate effect:
* Kuala Lumpur ~ Tokyo vice versa from 9 times weekly to TWICE DAILY
* Kuala Lumpur ~ Shanghai vice versa from 5 times weekly to DAILY

 
Ryanair!!!
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Mon Apr 15, 2002 11:30 pm

Alamak! Call myself a FF with MAS, and I do not even know their schedule! Shy...:o

Anyway, MAS is reinstating many of their routes after getting pressured by the government. Not easy to represent the country, I guess!

Fly Malaysia! Penerbangan Malaysia benar terbaik !
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docpepz
Posts: 1706
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Mon Apr 15, 2002 11:57 pm

Ryanair: go become malaysian lar! haha. you seem to love them so much.

i've never seen a Singaporean praise a Malaysian company to such an extent. It's very unSingaporean to say that anything Malaysia is good  Smile/happy/getting dizzy

kidding only hor, so you Malaysians out there please don't scold me ok??  Smile/happy/getting dizzy
 
GoldenMAS
Posts: 56
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Tue Apr 16, 2002 9:54 am

Hi Ryanair!!!

I think it should be "Sistem Penerbangan Malaysia Amat Baik!" : )


Hi Docpepz....

"Penerbangan Antarabangsa Singapura Amat Baik Juga!". Hope it helps you! Getting a praise back from a non-Singaporean!

: )

Regards,
GoldenMAS
 
Singapore 777
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RE: SQ KUL-SIN.... Short Flight, Long Report.

Tue Apr 16, 2002 10:05 am

Actually I second Ryan cuz I think MAS is really good also! Especially their inflight service unbeatable! They gave us 2 bagfuls of souvenirs without us asking!!!
 
Ryanair!!!
Posts: 4071
Joined: Fri Mar 01, 2002 8:55 pm

RE: SQ KUL-SIN.... Short Flight, Long Report.

Tue Apr 16, 2002 11:39 am

Eh? I wasn't aware that "sistem' was still used in MH, just like they dropped "System" and changed the name from Malaysian Airline System to, simply, Malaysia Airlines in 87??

Frankly, I have never heard the word "sistem" in the announcements in Bahasa Melayu on board any flights. Simply "Penerbangan Malaysia pesawat blah blah blah..."

Then again, I could be wrong... anymore Malaysians out there?

Hey, politics aside, this shows I am unbiased when I rate an airline. Despite the causeway disputes that we have, many Singaporeans view anything in Malaysia with heavy political intonations. Still, Singaporeans make up the largest number of tourist arrivals there! Numbers speak for themselves, I guess!

Think about it, despite having crappy ground service, the inflight service of MH gives SQ a good fight. Look at KLIA, all set to give Changi a good fight as well! So its not all that bad on the other side...

Partying is cheap as hell in KL (hey, that rhymes), food and shopping needless to say. Flagdown price for cabs is negligible... ah!  Smile
Welcome to my starry one world alliance, a team in the sky!
 
docpepz
Posts: 1706
Joined: Thu May 24, 2001 8:20 pm

RE: SQ KUL-SIN.... Short Flight, Long Report.

Tue Apr 16, 2002 5:38 pm

hahah Yes I know. So despite the fact I sometimes get so angry at what some of their politicians say, I do swear NEVER to go to Malaysia.... but the next moment off I will be to JB for huge shopping sprees.... hahahha. Simply irresistable you know, going to malaysia for holidays!

"Penerbangan Antarabangsa Singapura Amat Baik Juga!".

WHAT does that mean? Sorry I don't speak Malay.
 
GoldenMAS
Posts: 56
Joined: Thu Mar 14, 2002 12:47 pm

RE: SQ KUL-SIN.... Short Flight, Long Report.

Tue Apr 16, 2002 6:05 pm

Docpepz,

It means.... "SIA is VERY GOOD too!". Cheers!!  Big thumbs up


Regards,
GoldenMAS
 
9V-SVE
Posts: 1953
Joined: Mon Nov 12, 2001 7:51 pm

RE: SQ KUL-SIN.... Short Flight, Long Report.

Tue Apr 16, 2002 6:51 pm

Hehehe, I live overseas. Just don't wanna reveal where. Yeah, I don't know how Changi Immigration guys do that so quickly. Took about 4-6 minutes than time to claim baggage. Off topic, but when I went to Hong Kong in June 2001 I saw all immigration officers were young men with glasses! They are that disciplined?
 
Ryanair!!!
Posts: 4071
Joined: Fri Mar 01, 2002 8:55 pm

RE: SQ KUL-SIN.... Short Flight, Long Report.

Tue Apr 16, 2002 8:05 pm

9V-SVE, I think you just gave everyone in the other post an idea that you live in a city that has something to do with Ninoy Aquino? Hehehe...

Mabuhay!
Welcome to my starry one world alliance, a team in the sky!
 
shankly
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Joined: Tue Jan 11, 2000 10:42 pm

RE: SQ KUL-SIN.... Short Flight, Long Report.

Tue Apr 16, 2002 9:32 pm

I also flew this route, back in October, in a volient thunderstorm, having left a very flooded KL!

I always use the "white" airport cabs as they are fixed fare.

My flight was however on a MAS 777, which we were luckily enough to get an upgrade to business, but on such a short flight. Even so, I had that electric seat working overtime!

Also flew KUL-PEN(ang) on MAS 747-400. 25 minutes duration with a cruise height of only FL210. The plane was empty and the take-off was bloody awsome!

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