CcrlR
Topic Author
Posts: 2185
Joined: Wed Aug 15, 2001 9:24 am

ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Sun Jul 27, 2003 10:27 am

As the Comic book guy says from the Simpsons, "Worst trip ever!" and a good one Here it goes.

7/12/03
AA flt2301
McDonnell Douglas MD-80
Ex-TWA
It all starts when I get there to ORD. No problems getting through ticketing and security and I headed to the gate. After sunrise I saw the AA 767 and AS 737-700 coming in but never gotten a picture cause I was getting something to eat. At 6am they start boarding and I get on and get to my seat and we departed shortly from the gate and took of from 32R to Dallas.

After a hour they started descending to DFW. We landed on 13R and I decided to talk to the pilots and chatted with him, got some pictures of the cockpit and cabin(and I asked both the F/A and the First Officer) and got one of me in the captains chair and I headed to my gate for my AE flight to HOU.

American Eagle FLT 3797
DFW-HOU
N508AE(this is the one we actually rode on)

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Photo © Joe Statz



Here is the bad part
I ended up at the gate that was on the monitor but they had mechanics working on it and they pushed back the time three times. After the third one they told us to go to another gate, so we did and got on. After 10 minutes of sitting at the gate and the gate agents and pilots talking to each other they tell us to get off and go back to the gate where we started at!!!!! Then they go and get us another CRJ, but when I boarded the jet bridge the pilot turned us back. Then a lot of people were angry at then and they get their customer service rep to answer our questions(which he didn't do a very good job in doing mine!). After a hour passed(now it's 4 hours being delayed in DFW) they tell us we can board the aircraft and guess which one? It was the one they were working on when this all started!! We got on and pushed back, and they got us there as quick as they could through cloud and thunderstorm. When we landed at HOU on 30L I talked to the pilots and got a pictue of the cockpit and cabin and they didn't say a thing.


July 26, 2003
AE FLT 3890 HOU-DFW
CRJ-700 N501AE

After two weeks of being in this summer flight academy, it's time for me to go back to ORD. The CRJ came to the gate and after a few minutes of cleaning, we were ready to board. I was sitting behid this family and their uncle(brother) was sitting next to me and this guy was big!! He asked me about the FAA medical as we taxied to 12R and he said after his work from his neurosurgeon he couldn't get his medical back so I told him he will get it back.

After we taxied the plane's air conditioning was making mist during runup and when we parked at DFW but no one was screaming about smoke or anything, they were looking confused and the guy said it was the humidity. A little later we took off and when we got to our desired altitude, the plane rocked violently for a second and the guy was saying "Oh yeah!!!" the whole time we were rocking around and I laughed at him for thinking of that. One other thing he did was while I was listening to 3 doors down he asked me if I would listen to his metallica CD he had in his carry-on and I told him no thanks, and he asked me which music I liked to listen to. He said Jay-Z and some others so I told him I liked Techno and some rock and hip hop.

Now it was time to descend to DFW, we did a traffic pattern and landed on 18R and taxied to the gate I went and talked to the pilot and told him about me being in this BPA Summer Flight Academy and I showed him the article they did on us and the picture. He got a picture of me in the captains seat and I got one of the cockpit and I left.

AA FLT 66 DFW-ORD(here's the bad part with this side too)
Boeing 777-222ER N795AN

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It was time to board but where's the plane??? They said that it was at the hangar and it's was on it's way. After 10 minutes of waiting and checking it, it was time to board. After the plane was loaded, it taxied and took off from 25R to ORD. After a Hour of bumps and watching Dora the Explorer, Blues Clues, Spongebob, and hey Arnold and a seatmate who didn't know how to use the TV since we were in the bulkhead seat, we descended to ORD and landed on 27L. I saw some neat stuff at the international terminal and saw the retrojet too but here's the ending.

After we parked at the gate, I asked the flight attendant if I could talk to the pilots, so she asked them and I got go sit in. I talked to them for a few minutes about the flight academy in Houston and showed him the pictures and I asked them if I could get a photo of the cockpit, they said yes and there was a flight attendant there too when I asked them. I snapped one and got one of me in the cockpit and since I had plenty of time until my ride came there so I took a photo of the first and economy class of the 777 I was on.
This other F/A saw me and told me about some rule about safety and I wasn't supposed to do that but I told her it was ok and it was for my personal use and she said she would get security on me to talk to me about it. so I know arguing and talking to her wouldn't help so she said she would let me go if I destroyed my film so she got that F/A that took me to the cockpit and I took the film out and gave it to her Pissed Pissed .

I know that they have that rule in their magazine but the other times I asked(and got a ok from them) and did it on the MD-80 and the CRJ(both ways), they didn't say a thing about it Pissed ! I had some good shots of the traffic pattern in the CRJ and me in the CRJ and 777 cockpit(and some other stuff) but this is nonsense but After all this I got a voucher from the Delay from the DFW-HOU flight and I'm going to ride with them again and i'll see what happens
"He was right, it is a screaming metal deathtrap!"-Cosmo (from the Fairly Oddparents)
 
tekelberry
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Sun Jul 27, 2003 4:13 pm

This doesn't sound like a bad trip at all. I see no reason why you should be mad at the FA. You really should have asked to take a picture of the cabin if you wanted one so bad especially since they have a rule against picture taking.

Why didn't you just take the direct ORD-IAH flight?
 
FLAIRPORT
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Mon Jul 28, 2003 8:54 am

if i'm not mistaking there were fa's and pilots there when you took the pictures, right?
Also, the FA who allowed you to take the picture had to take it back, right?

There is no violation if your being watched, i don't think. If so, its stupid and you should talk to AA About the attitude of the FA and possibly (although probably not) get your pictures back. The pictures were of both legs on that day, im sure so that sux!
NEXT FLIGHT: FLL-ATL-HPN on FL
 
CMK10
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Mon Jul 28, 2003 10:44 am

So your worst trip ever is because of a long delay at a major airport and because you got caught breaking a rule and a little turbulence? I hope you never have to be delayed 7 hours at a rural African airport in the middle of the summer and finnaly leave at 3:55 AM. Try finding an Admirals Club or McDonalds in Tanzania.
DC-10's Forever
"Traveling light is the only way to fly" - Eric Clapton
 
BR715-A1-30
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Mon Jul 28, 2003 11:10 am

CcrlR, from now on, do what I do.. I always take a few pics and then use another roll. That way, I don't lose much, if I lose my camera, or must forfeit my film magazine. You'd be amazed at how many film magazines I've had to give up due to cranky crew members, but little did they know, I had another magazine with 15 exposures left that I had rewound that had the same shots. Kind of sneaky, yes... Kind of illegal, yes... but who's gonna stop me.
Puhdiddle
 
CcrlR
Topic Author
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Mon Jul 28, 2003 12:20 pm

Yeah I am going to get more film next time, I had only one roll of film left and sometimes I don't like to waste film up but now I will next time just in case. I wasn't mad about the delay but it was funny it happened to me and there is another funny thing to the 777 flight. This person who sat next to me didn't know how to take out the TV since I had a bulkhead seat(in front of me), so I showed her and helped her out too. Also for the man sitting next to me on the CRJ he was with this family who were going to Mexico for this kid's birthday(he's 2 and he's fascinated about planes like I'm am. He sees one he starts screaming and pointing to it.), and for me, after being on TV and the papers in houston for this Summer Flight Academy, I got a lot of pilots from both flights and a few on the trAAin at DFW talk to me about my aviation plans. But I'll be working for them someday.<.

The reason I wanted to go to HOU instead of IAH was that I was planning to go to Houston to see my sister and she lives near HOU, so I found this flight there on the CRJ and after a few weeks, she came here to Chicago for a visit and I later changed my mind about it. Then when this summer flight academy came along and I thought about going into IAH and then leaving out of HOU, but when I talked to this guy who sponsored me to go he said go through HOU and later on I found out that it was a shorter drive to TSU where we were staying and had our trainig at(we had our flight at HOU too and several others). later on during the week we got to go to DCA and we had to fly CO out of IAH and it took us a while to go up there.

Another reason is I like CRJ's and they are my favorite regional aircraft Big thumbs up

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And I bought a model of this one from the Air and Space museum.

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"He was right, it is a screaming metal deathtrap!"-Cosmo (from the Fairly Oddparents)
 
Ryanair!!!
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Mon Jul 28, 2003 7:53 pm

Can someone explain to me how can taking photographs of an aircraft cabin be a threat to security?
Welcome to my starry one world alliance, a team in the sky!
 
CactusA319
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Tue Jul 29, 2003 3:10 am


This trip doesn't sound that bad at all, other than the long delay at DFW.

You shouldn't have given up your film in the first place. If the FA was giving you grief, you should have simply told him/her that the captain let you take pics of the flight deck. If they continue, just go up to the captain and ask if you can take photos of the aircraft. He has the final word on what you can and can't do.

Anyway, I wasn't aware there was a rule prohibiting photos of aircraft cabins.
 
luv2fly
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Tue Jul 29, 2003 4:06 am

CactusA319

I agree if the Caption OK'd your taking the photos then the FA was totally out of order and you should have called her/him on it.
You can cut the irony with a knife
 
Dazed767
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Tue Jul 29, 2003 5:03 am

It's not illegal!!!!!!! I would have wanted to talk to the captain first. Write AA and make a complaint. It happened to my friend on a jetBlue flight, saying after 9-11 it was illegal (and he was an F/A at the time for another airline!). I complained, and they never said it was illegal.
 
Guest

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Tue Jul 29, 2003 8:04 am

It's not illegal!!!!!!! I would have wanted to talk to the captain first. Write AA and make a complaint. It happened to my friend on a jetBlue flight, saying after 9-11 it was illegal (and he was an F/A at the time for another airline!). I complained, and they never said it was illegal.

Company policy and federal law are different. Both can be enforced.

Right out of American Way page 75 (may vary with specific issue, but this is the latest one):
Photography/recording of airline personnel/equipment or procedures is strictly prohibited.

One thing I will say: Don't just blame security reasons. You can blame a few members of the media for enforcement of this policy.
 
CcrlR
Topic Author
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Tue Jul 29, 2003 11:17 am

Sometimes they don't enforce it N951U, when I was on my MD-80 and CRJ-700 flight there, I did it after the flight and I asked and she didn't mind at all, also the pilots too.
"He was right, it is a screaming metal deathtrap!"-Cosmo (from the Fairly Oddparents)
 
Continental
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Tue Jul 29, 2003 12:32 pm

Just get a digital, this way, you can't give up the photos. Or you could've said the camera was digital, and the batteries ran out so there's no possible way you can delete them.

co
 
Type-Rated
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Wed Jul 30, 2003 5:18 am

I was on AA 66 this last fall (read my trip report) and I had problems with the F/A's over the reg number of the airplane (this is susposed to be secret with it written on the tail!)
Remember, every single passenger is to be viewed as a threat and you MUST use the "Secret Laws that you're not susuposed to know about" against them at all times....
Interrogate your passengers at all opportunities, to get more information "hold them for questioning" ......

Jeesh.... just cover up the windows and put masks on everyone and handcuff them to the seats... no more problems.

Welcome to 1938 Germany......
Fly North Central Airlines..The route of the Northliners!
 
catholic2006
Posts: 346
Joined: Mon Jul 07, 2003 11:33 am

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Jul 31, 2003 4:42 am

This trip was gross. I hate the way that people tell you to do one thing, and when you do that thing you have to do something else, which, in a lot of cases, is go right back to doing task A again. If you ask me, airlines need make sure that their employees have a person to person source of communication so this stuff doesn't happen. Then they want to get all offended when people complain.

Next time, I think that you or someone else should ask "why" you have to do what you have to do. Airlines these days (sheesh!).

Next, that li'l flight attendant needs to either consult the captain before she tells someone that they can't do something. Did you let her know that you had permission? You should have. I would have told her and security off (as long as I wouldn't have gotten thrown in jail). they can question me and restrain me and I'll tell them everything, but if I was doing something that I had permission to do then I'd argue my case and go to the person who I have secured permission from. If I was in the wrong and they notified me that I was so in a polite and business-like manner then I would gladly say, "Ok, thank you. I am sorry." If they were all snobby and rude then they can bet I'll be rude back. That's just me.

I'd like to give a big shout out to "Continental." How is it going? I will have a trip report for you next week (PIT-LGA-NAS-PIT). I'm going to the Bahamas in a few days and I'll post my report.

God bless everyone!!!

-Chris

PS: Excercise your rights!!!!
Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
 
tbear815
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Aug 07, 2003 5:59 am

This report just goes to show the attitude of a LOT of personnel in the airline industry today. If you take a look at a majority of trip reports, foreign carriers come in hands down over U.S. carriers. In years past, cabin crew HAD to retire at a certain age or when they got married (and men were not allowed to be F/A's). Now, some of these career F/A's have lost any semblance of civility and should NOT be flying any more. In all fairness, I've seen some "older" F/A's who are superb. I personally know a flight attendant who is close to 75 years old and has been flying since Boeing's newest aircraft was the 247. I guess you could term it "burn out," but this attitude is endemic throughout the service industry. If a F/A told me to hand over film after the Captain has already allowed me to take photos of the pit, I would calmly tell that individual to "shove it up their ****ing a**." How presumptuous! Next time, my friend, stand up for your rights!
 
Floris
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Aug 07, 2003 8:04 am

Funny how some of you attack the writer of this trip report for being to negative. No, it is NOT a normal thing to have a long delay. And yes, it is utterly ridiculous to take away somebody's film for taking a picture of the aircraft interior. Anyway, I stopped flying AA a long time ago because of their arrogant and unfriendly crews - and it looks like I do not need to change my mind.
 
travatl
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Aug 07, 2003 12:24 pm

Hey - don't blame the F/A here. It is clearly company policy that she is required to adhere to. Would I, as a F/A, have done it? Probably not. Would the company expect me to have done it?...ABSOLUTELY.

Why do you people give us so much grief for doing our jobs? Albeit true, some F/As adhere to the absolute LETTER of policies, procedures, and regulations....but don't fault them for it....that is how we are trained.

And how dare ANY OF YOU ostercize this F/A, or suggest ways to circumvent her, muchless THREATEN TO "shove it up her f****** a**"?!?

You bunch of punks..... it was our colleagues who were murdered first on September 11. And specifically, it was AMERICAN AIRLINES involved....did anybody ever stop to think that this may have been a friend of one of the F/As lost?

When it comes to working in the cabin, I am VERY laid back with passengers, and offer very liberal interpretations of the rules, including allowing photos of the flight deck. After reading this load of crap, I'll never do it again - and I DARE ANY OF YOU to threaten me afterward.

 
tbear815
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Aug 07, 2003 10:18 pm

My, my, my, Travatl we are defensive and touchy! No one is pointing specific fingers, but have you heard the old expression, "One bad apple can ruin the whole bunch?" If you read a lot of trip reports, the general attitude of the flying public seems to be that F/A's ARE basically rude and lazy (predominantly U.S. carriers). I have been flying probably a hell of a lot longer than you (and I flew once for a living - so, been there, done that) and have seen the service levels in ALL of the hospitality industry take a nose dive. As to F/A's being killed in 911, don't even go there. Certainly an F/A might have had friends on those flights, but if the surviving F/A has a chip on their shoulder at this point in time, they need serious help!

The last flights I was on were disgusting - and full rev first class (domestic). My last international trip was incredible - foreign flag carrier. What is this common thread about U.S. F/A's? It's a very sad commentary on the current work ethics in the U.S. Flying used to be fun. Now, and I'm not alone in my feelings, it's an uncomfortable way to get somewhere. IF you are in the position of flying F/P/C/J, it's a whole different story, unless the F/A's are as lousy as my last flight. That trip was my first and LAST on CO.

With over 2M miles in the air, I've seen a lot of inflight service. At this time, I would rate the U.S. at 2 on a scale of 1-10. If you feel so strongly about respect for F/A's, DO something about it - get a new sense of spirit going - F/A's are the leading salespeople of the airlines. Their attitude can make or break a trip. Don't be so defensive - do something to change passenger's attitudes! It all starts with you people in the cabins. Granted, management may give you nothing but crap to work with (meals, IFE, etc.), but when you've got a bunch of lemons, make lemonade!!!
 
travatl
Posts: 1943
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Fri Aug 08, 2003 6:31 am

Tbear -

Hey - I have one of the best attitudes in the cabin, despite management deficiencies...but I am so sick of people berating us for just doing our jobs....you don't like aviation in the US, take the bus.

Travis

 
tbear815
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Fri Aug 08, 2003 11:40 am

Easy, my friends, easy! Travatl, I presume you fly for Delta. I know you people work hard when you work and management doesn't give you all that you need to provide good service, but think about this. My last flight on Delta was about 10 years ago. I took my late mother to SLC to see some family living there then. We flew DL rt SFO/SLC. Due to my professional life at the time, DL upgraded us out of SFO. Great flight! On the return from SLC, we were in the last row of an old 737. I had actually dressed with jacket and tie in the event we would be upgraded again. There was actually a hot meal service; beef with gravy. The reason I remember this is because one of the F/A's spilled gravy all over my sports jacket. I was given a paper towel and some club soda. Oh, and she said, "Sorry." End of any applicable passenger service. On deplaning in SFO, the Captain, in his cheeriest best, was outside the pit thanking people for flying DL. Nice touch. He said to my mother, "We'll see y'all again." With her refinement, all she said was, "I don't think so." And she never did fly DL again. That is the attitude I talk about. Now, if you are so rah-rah about F/A actions, why don't you start a movement to increase spirit among F/A's - sort of a new version of "Up with America." It might do something to alleviate the terrible reputation of U.S. cabin crew around the world. Read some other trip reports.....they are eye openers!
 
travatl
Posts: 1943
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Fri Aug 08, 2003 11:47 am

Yawn, sigh....... You people have completely missed the point. And no, I'm not RAH RAH when it comes to F/As.... do a search on trip reports I've placed in the last year, I'll think you be surprised.

The F/A wasn't rude in this instance. She explained he couldn't take the pictures because of "some safety rule" (the poster's quote). When he attempted to argue and "explain" that he could take them anyway, she "explained" he could hand over the film, or speak with security.

Everybody else is expected to follow the rules, why can't you? I didn't concieve them, I didn't write them, and I didn't endorse them. But I am PAID to enforce them. That is my JOB. I'll never be rude or unprofessional about it, but I do expect people to comply. If you choose not to, then you need to choose another form of transportation.

Did you know it's illegal to film or photograph banks? Do people do it anyways from time to time? Probably. However, if it's noticed, and addressed, and the photographer refuses to comply, the law will always fall on the side of the financial instituion. PERIOD. Why? Because those are the RULES.

And Catholic2006 - stay out of the grown ups' business. I wish we had an airliners.netjr.

Travis



[Edited 2003-08-08 04:50:13]

[Edited 2003-08-08 05:00:28]
 
tbear815
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Fri Aug 08, 2003 11:23 pm

This is the last I'm going to write about this - The F/A in question was rude when the gentleman explained he had permission to photograph the cabin - from the Captain. I've always been under the impression the Captain was the ultimate authority onboard aircraft. She didn't give him a chance to "explain;" he just had to hand the film over. Whether the photos were or were not legal is a mute point. What is at issue is the attitude and actions of the F/A while representing AA. Totally uncool on her part, but THIS the point - her attitude. This is what almost all trip reports say when mentioning U.S. F/A's. Maybe if they've been flying too long, it's time to find another job. If you're unhappy in your work life, it spills over to everything else. I know the unions will protect their members to the hilt, but maybe they should afford some counseling on F/A attitude. God knows F/A's have a lot more time off than "normal" people!

And one last thing....it used to be fashionable to fly, that's why people looked down their noses at busses. Now, our "glamorous" airline industry is nothing more than a greyhound in the air - many times dirtier, rudely staffed, and woefully more uncomfortable than a bus. The trains are getting their act together. Is it too much to ask some of our once wonderful airlines to try to satisfy the traveling public rather than just provide point A to B transportation? Is it too much to ask the working public to take pride in a job well done?
 
catholic2006
Posts: 346
Joined: Mon Jul 07, 2003 11:33 am

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Wed Aug 13, 2003 2:58 am

This one goes to Travatl,
Don't even try to use the 9/11 thing. That's gay and lame. Are you saying that the employees of United Airlines can't be moody because they're colleagues were taken second and fourth? It doesn't matter, they all died so whether you're first, second, eighty-fifth........they all suffered the same fate. Sad, but true. Put that in pipe and smoke it.

-Chris
Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
 
catholic2006
Posts: 346
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Wed Aug 13, 2003 2:59 am

OOOPS!! I forgot to mention that the flight attendant was a real WEEEOTCH!!!
Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
 
RoastedNutz
Posts: 195
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Aug 14, 2003 6:32 am


Catholic:

WTF are you talking about? Put down the crack pipe before you post dude.

 
catholic2006
Posts: 346
Joined: Mon Jul 07, 2003 11:33 am

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Aug 14, 2003 7:47 am

I don't know what you're talking about, but what ever.

-Chris

PS: Call me Chris (thanx)
Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
 
phatfarmlines
Posts: 1236
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RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Aug 14, 2003 12:18 pm

Rules (or "Policies") are rules. We hate them, but we must follow them or face consequences.

CCrlR:
I would direct your complaint against the AA management, not the FA who told you to destroy your film. As N951U pointed out, this policy is written in stone for the passengers to see. All the FA was doing was following rules.

As far as the captain having the final say in this manner, I'm sure that if he was caught allowing you to take the pictures, I'm sure AA provides penalties for the crew (including him) who fail to enforce the policies.

Although I do resent AA's decision on this new policy, I strongly urge you to write a letter to AA explaining how this policy affected you. Since this policy is not a federal law(minus the photographing of security procedures-at least of what I am aware of), you do have a right as a fare-paying customer to complain to AA management, just not to the FA as she was strictly following policy.
 
tbear815
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Joined: Thu Jun 12, 2003 12:14 pm

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Aug 14, 2003 2:52 pm

Following rules is one thing; being rude is another. Tact and thoughtful actions can be so much more effective rather than alienating. Phatfarmlines, don't be so hard - "management says;" so that means it's right? If you were in a building on fire and your boss says "stay here," wouldn't you do something about getting out? Or are you blindly following "rules and policies?" This isn't the military - this is commercial enterprise; i.e., make money. By the writings of most of these trip reports, the U.S. commercial aviation industry is a joke. Safe (most important), but not user-friendly. Don't you think it's time to change those perceptions and persuade the traveling public to use U.S. carriers - it's going to be hard, but if all our airlines worked on the little things, like courtesy and customer awareness, they may make some money. Just a small thought.
 
catholic2006
Posts: 346
Joined: Mon Jul 07, 2003 11:33 am

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Aug 14, 2003 11:34 pm

I think that I will have to agree with both of you, Tbear815 and Phatfarmlines. Rules are rules, but I do have to point out that there should be a respect and an understanding between the customer and the crew. I think that would make things less tense, and no one get extremely mad. Thanks again!!

-Chris
Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
 
phatfarmlines
Posts: 1236
Joined: Thu Sep 27, 2001 12:06 pm

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Fri Aug 15, 2003 2:08 am

>This other F/A saw me and told me about some rule about safety and I wasn't supposed to do that but I told her it was ok and it was for my personal use and she said she would get security on me to talk to me about it. so I know arguing and talking to her wouldn't help so she said she would let me go if I destroyed my film so she got that F/A that took me to the cockpit and I took the film out and gave it to her.<

After reading this caption, I did not get the suggestive feeling that the FA was rude to him. I think she gave him a rather good alternative than facing security officers. In addition, she enlightened her coworker about this policy.

Tbear815, are you suggesting by your analogy that the FA completely break the rules set by management? On the contrary of your perception of the U.S. aviation industry, while it is not the best, I have observed that there are some airline crew members who are trying their best to change the image (and I have noticed that on my previous trip report).
 
SR 103
Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Fri Aug 15, 2003 10:52 pm

Phatfarmlines,

After reading this caption, I did not get the suggestive feeling that the FA was rude to him. I think she gave him a rather good alternative than facing security officers. In addition, she enlightened her coworker about this policy.

I have to disagree with you there. You know me personally and know I am one for the rules, but I am also one for people not to follow them blindly. As an employee for a major international air carrier, I have to say the FA was rude in the way she dealt with this situation. The captain is the final authority on the subject and if he allowed the pictures to be taken, then so be it. But the FA should have discussed her concerns with the pilot before doing what she did. She obviously did not give a second thought to how her actions would affect CCrlR. That leads to nothing but alienating the customer, something that AA does not need in this day and age.

I really don't blame the FA for following the rules, but I do blame her for not thinking with her own head. Throwing rules in a customers face with an attitude is not the way of the future, and I am sure is certainly not the image AA wants to portray.

SR 103
 
catholic2006
Posts: 346
Joined: Mon Jul 07, 2003 11:33 am

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Fri Aug 15, 2003 11:08 pm

SR 103,
ok, we liked shared brain waves on the subject cuz I agree with everything you just said.

-Chris
Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
 
tbear815
Posts: 689
Joined: Thu Jun 12, 2003 12:14 pm

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Sun Aug 17, 2003 12:44 pm

Thank you, SR103, for adding some relevance and wise thought to this. Clearly, many people blindly follow what management says and dictates. How sad that they can't be creative. And Chris, I know that there's nothing in your pipe. Maybe your 7-Up, but not in your pipe! And keep up the terrific trip reports you write. You're talented!
 
futureualpilot
Posts: 2402
Joined: Thu May 25, 2000 10:52 am

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Sun Aug 17, 2003 1:15 pm

Doesnt sound bad, delays are frustrating, but it could have been worse. I dont know what was up with that F/A though, Im sorry you had to deal with that...Id be a little miffed to.
Life is better when you surf.
 
catholic2006
Posts: 346
Joined: Mon Jul 07, 2003 11:33 am

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Mon Aug 18, 2003 3:01 am

Haha!!
Thanx!!
 Smile/happy/getting dizzy

-Chris
Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
 
GroundStop
Posts: 607
Joined: Thu Jun 12, 2003 12:48 am

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Mon Aug 18, 2003 3:35 am

"it taxied and took off from 25R"

Must be that new runway at DFW....where's 25L gonna be? Guess again.

JP
 
flyingbronco05
Posts: 3484
Joined: Fri May 10, 2002 11:43 am

RE: ORD-DFW-HOU-DFW-ORD Worst Trip Ever!

Thu Aug 21, 2003 1:54 pm

After a hour they started descending to DFW.

damn! your plane was hauling a$$

fb05

good report
Never Trust Your Fuel Gauge

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