SR 103
Topic Author
Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 13, 2004 1:22 pm

Emirates 856
Kuwait – Dubai
Airbus A330-243 (A6-EKU)
Seat: 7A
Scheduled Departure Time: 9:40
Schedules Arrival Time: 12:10
Actual Departure Time: 9:40
Actual Arrival Time: 11:55

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Photo © Gerhard Plomitzer
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Photo © Benny Bartels



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Photo © Craig Murray
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Photo © Craig Murray


Check In: We got to the airport around 7:45. There was only one counter for First and Business Class passengers which already had a long line. We lined up and waited for close to 15 minutes to get to the front. Once we got to the front, our boarding passes were printed for both legs and the bags tagged all the way through. We were issued invitations to both the lounges in Kuwait and Dubai. Once that was done, we headed over to passport control, which was quick, and we were near the lounge in no time.

The Kuwait Airways Oasis Business Class Lounge is set up as a large tent. We entered the lounge and the agent took our invitation and wrote our seat numbers on them. We proceeded into the small lounge and there were hardly any free seats. We decided to grab a bunch of seats in the corner, but just as we did, a group of seats became available so we headed on over to those. As they did not have any apple juice, I ordered some mango juice, which was promptly delivered to my seat a minute later by the waiter. Eventually I went over to use one of the two computers available in the lounge. Soon it was time to head on over to the gate. We grabbed our stuff and headed on over to the Gate. Proceeded through another round of security and were in the gate in no time.

Boarding: Boarding was announced around 9:15 and everybody swarmed towards the jetway. There was no call to board by rows, nor was there a separate jetway for First and Business Class passengers. As usual, there were people pushing and shoving trying to get in front of the line, all I could do was push back and maybe try to trip them if they insisted on cutting me in line. The boarding passes were put through the machine with the stub coming out the other end. We collected our stub and we boarded through door 2L. We were greeted at the door not with a smile, but a “boarding pass?” I showed the boarding pass and walked to my seat. I put my bag in the overhead bin and sat down.

Emirates Business Class on this aircraft is in a 2-3-2 configuration, making it very cramped. The seat was obviously narrow, but to top it off, the world-class airline had a miserable 45-inch seat pitch. Come on, this is not the standard for an airline like Emirates. I never complained before, but now after flying so many airlines with 55 and 60-inch seat pit, this is extremely small, still much better than the economy class seats that I had been in back in August on the same route. The one very positive aspect of this seat was the PTV. It was large and was in the seat in front. I immediately tuned into the forward nose camera and got an excellent view of the Terminal and tug. Soon a flight attendant came by and offered me a drink from a tray containing some orange juice and non alcoholic sparkling wine. I opted for the orange juice, which was very watered down.

Soon the door was closed and they came around with menu’s handing them to each person with no expression on their face. I could see the Indian flight attendant on the other aisle doing this with a smile and “Hello sir/madam, would you like a menu?” Our Australian flight attendant just thrust them in front of our face. The safety video was shown as we taxied to wards the runway. We momentarily held for a delayed Air India A310 from Bombay and headed on out after that. The nose camera provided some excellent views of the taxiway and runway. Soon we lined up and shot down the runway for a very fast and short take off.

The Flight: As we lifted off the nose camera provided some excellent views of city and the coast. We continued to climb and the seatbelt sign went off. The flight attendants came around with some hot towels. A few minutes later they came around with the drink cart and I requested an apple juice. It was handed to me and I said, “thank you.”
She looked at me for a second and forced a smile back at me with a mumbled “you’re welcome.” Soon they came around with table linens and it was gently placed on my tray table with a smile from the African flight attendant serving us. The menu today was as follows:

Appetizer
Fresh Fruit Appetizer

Main Courses
Vegetable Frittata
Frittata of sliced potatoes, mixed peppers and zucchini, accompanied with chicken sausage, grilled tomato with herbs and lyonnaise potatoes
Pancakes with Scrambled Eggs
Pancake filled with scrambled eggs accompanied with lamb noisettes, sautéed mushrooms and duchess potatoes

Bread
Bread Basket
Selection of bread and breakfast pastries served with butter, jam and marmalade

Beverages
Tea: Ceylon, Green Tea, Earl Grey and Camomile
Coffee: Freshly brewed or decaffeinated


The flight attendant came around with the cart and started serving from the back. Once she got to us she asked which one I wanted, I opted for the eggs. A glass of water was placed on the tray and it was handed to me with a semi smile and I was a little surprised that she did not offer another drink with the meal. Once she was done handing the tray to my mom, she offered a basket containing a croissant and a Danish. I opted for the Danish as you can see in the picture at the bottom. The fruits were fresh and tasted great, as did the Danish. As far as the main dish goes, it was as every bit pleasing. The lamb was tender and the pancakes were excellent, only the eggs were a bit tasteless but that was solved with some pepper. During the entire meal service, I was watching an episode of Friends followed by an episode of ER. Can I ask what is with the “Christmas in Tulsa” Friends episode? KLM had the exact same one last week; it does become a bit boring to see it over and over again.

The trays were collected and we began our decent into Dubai with the forward nose camera again providing some excellent views. You could clearly see the mansions down there and just how vastly populated the U.A.E. is.

Arrival & Transit: We touched down at 11:50 and I managed to catch a glimpse of the A340-500 sitting at the maintenance facility. Hopefully I will be able to try this magnificent beast out on my own someday. We quickly taxied to the terminal and docked at Gate 11. We disembarked through door 1L and the First Class flight attendants were happily smiling and saying “bye.” We got out ran through the connection center and security that we must do while changing planes in Dubai and were at the shopping center in no time.

The airport was not very busy at all at this point in time. There were a few Emirates planes around. In addition there were two PIA A300’s and a delayed Air India A310 from Delhi. Otherwise the airport was pretty much dead. My parents did some shopping but I decided to save myself for Amsterdam next weekend. I don’t like lugging things halfway around the world when I can easily find them halfway around the world!

Emirates 502
Dubai – Mumbai (Bombay)
Boeing 777-21H/ER (A6-EMJ)
Seat: 6A
Scheduled Departure Time: 13:30
Schedules Arrival Time: 17:45
Actual Departure Time: 13:45
Actual Arrival Time: 17:30

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Photo © Montague Smith
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Photo © Anthony decolvenaere



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Photo © Aeroview Zurich/Worldwide
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Photo © Craig Murray


Boarding: They were announcing the final call for this flight and we decided at that point enough shopping. Got to the podium, they checked the passports and sent the boarding pass through the machine. I was pleased to see that our aircraft had been upgraded to a 777-200. Something different from the abundance of A330’s I flew on this trip. We stood near the door, as we knew that boarding would not commence by row numbers, but it would be a free for all once again. Soon an agent came by to let some wheel chair passengers through, at exactly that moment, the entire gate area stood up and rushed towards the door. They were all pushing and shoving trying to get to the front by acting like a bunch of gorillas. Someone really needs to tell them that the plane is not going anywhere! Why do they believe that all the shoving and pushing is going to let them through? Do they really need to whack poor children in the head with their oversized bags with everything in it but the kitchen sink? These were some of the most ill mannered bunch of passengers anywhere and a sharp contrast to the passengers I experienced on KLM out of Delhi seven days later.

Soon the doors were opened and the sea of humanity rushed towards them. There was this guy with a briefcase trying to shove me to the side so he could get in front of me, I just gave him one good whack in the leg with my handbag and he knew I meant business. The three of us finally got on the jetway and quickly took a left turn towards the jetway that was for First and Business Class passengers only. Peace and tranquility at last. The Indian lead purser welcomed us onboard. We sat down in the bulkhead seat in the front part of the 777. There were two rows of seats in a 2-3-2 configuration. The seat was wider than the A330 but the drawback was there was no PTV in the seat in front so there was no way of watching the forward camera during take off and landing. The legroom once again was no more than 45 inches. I could easily rest my leg on the bulkhead, something I could not do on my recent NW, KL or CO’s business class flights.

Soon drinks came around and I selected a glass of water. The plane eventually started to fill up and an Asian flight attendant came by offering us menus and a wine lists. A few minutes later she came by again with some hot towels. About five minutes later a British flight attendant came around with another set of hot towels. When we mentioned that we had already got some, she said “Oh!” and walked away leaving them on our armrest for the rest of the flight. Good thing she left them cause when I pulled my PTV out, it had dried pieces of something on it, like someone had spit back their food on it. So I ended up trying to clean it up myself. I shall never complain about the finger printed PTV’s we get on the KLM 767’s ever again. This was disgusting!

The menus were handed out along with a wine list by our Asian flight attendant, who did not offer me a wine list. It was all right I guess, I am 21 but I did not want to drink anything so it worked out in my favor; but it would have been nice to be offered one. The pilot came on and stated that we would have to offload some bags as a few passengers had “somehow managed to loose themselves between the gate and the aircraft.” The British flight attendant came around to take our lunch orders; I opted for the chicken. The safety video was screened and then we commenced pushback a short while later. Just then I noticed how filthy the aircraft windows were; this plane needed a wash badly. The crew went to sit down and I pulled my PTV out so I could see the forward nose camera. Low and behold, the camera lens had a bunch of spots on it obstructing the view. This is not how I would expect Emirates to maintain their 777’s. Now that the A340’s are in, is it time to ignore the 777’s?

The Flight: We eventually lined up and took off into a misty Dubai sky. Soon the entertainment was started and I opted for “Pirates of the Caribbean.” I just noticed that the PTV was relatively small and worse yet, this movie was in wide screen format, thus it was even smaller. It was a real strain watching it. Here is the list of what was available on today’s flight.

Set 2

Channel 1: Pirates of the Caribbean: Curse of The Black Pearl
Channel 2: The Legend of Johnny Lingo
Channel 3: Seabiscuit
Channel 4: Matchstick Men
Channel 5: Open Range
Channel 6: The Medallion
Channel 7: Suspicion (1941)
Channel 8: Hindi - Kuch Na Kaho
Channel 9: Arabic - Tayeh Fi America
Channel 10: Arabic TV
Channel 11: Sports
Channel 12: Comedy
Channel 13: Drama
Channel 14: Quest
Channel 15: A Bug’s Life
Channel 16: Airshow
Channel 17: Flying Camera

Soon the bowl of mixed nuts came out with a drink of our choice. I opted for a coke, which the British flight attendant poured into a glass. My dad opted for beer and he was a little surprised to get “Bintang,” but he enjoyed it, as he had not had Indonesian beer in quite some time. 15 minutes later the cart rolled down the aisle to collect the bowl of nuts and place the linen down. The menu for today was listed as the following:

Appetizers
Grilled Pesto Chicken
Grilled pesto chicken with plum compote, garnished with green pepper corn, served with saffron sauce
Moti Chana Chat
Chick peas cooked with spices, served with kastchumber salad, lemon and tomato wedge

Main Courses
Mutton Nilgiri
Marinated pieces of mutton cooked in green masala and creamy cashew nut paste, offered with vegetable jalfrazi and tomato rice
Chicken Manchurian
Chinese style grilled chicken with Manchurian sauce, served with yellow squash, sugar snap peas and egg noodles
Bhindi Masala
Okra cooked in spicy tomato sauce, accompanied with vegtable makhanwala and steamed rice

Dessert
Custard Fruit

Cheese
Selection of Cheese
Cheddar and Camembert served with crackers and grapes

Fruits
Selection of Seasonal Fruits

Beverages & Chocolates
Tea: Ceylon, Green Tea, Earl Grey, Camomile
Coffer: freshly brewed or decaffeinated
Espresso or Cappuccino coffee will be available at any time during the flight, except Airbus A310 aircraft

Chocolates

Emirates Business Class Wine List

Champagne
Fleur De Champagne, Brut NV

White Wine
Sancerre Blanc, 2002
Cahrdonnay, Deen Vat 7, 2002


Red Wine
Medoc, “Collection Privee,” 1998
Cabernet Sauvignoon, 2002


Port
Chairman’s Port, L.B.V., 1997

The British flight attendant came around about five minutes after the linens were placed and asked which appetizer I would like? I opted for the chicken. She then asked my dad for his choice and once she had placed his tray down she offered a breadbasket containing three types of bread and naan. I opted for the garlic bread as can be seen in the pictures. She offered us both a choice of wine, which only my dad accepted, but that was it; she never offered me anything else to drink. I had to be content with the glass of water that had been placed in my tray. The chicken was a little dry and ice cold to top it off. The sauce was a big help in adding flavor to it. Once that was done the flight attendant came around and collected the appetizer plates. A second round of bread was offered but I declined, as I was getting a bit full from so much food in such a short period of time. The chicken dish was placed on my tray a short while later. As you can see from the picture, it contained two large chunks of chicken on the left with noodles in the middle and vegetables on the right side. The chicken contained a lot of fat but was nice and meaty. The sauce with it was more along the lines of something I would get at a Chinese fast food place in the United States. Fine and dandy but I do not expect Emirates business class to be serving something along the lines of fast food. The noodles were decent but as some parts had been dried too much in the oven, it became a bit too crunchy. How come so many airlines now seem to keep their rice and noodles moist yet Emirates missed it this time round? I then started on the fruits, which were moist and fresh. Then on to the fruit custard for desert, the saving grace of this meal! It was exceptional, really well prepared and tasted excellent, just wish there had been more of it; as it was finished within four teaspoons.

The trays were collected and I continued to watch the movie. It was becoming a strain on the eyes and was getting unbearable. I decided to switch to the forward camera for some relief. The flight was nearing its end and decent started. But wait a minute, they had not handed out the arrival forms yet, this was not good. Immediately someone reminded them and the Asian flight attendant came around with the forms giving one to each of us. As we were filling them out, my dad realized one thing; these were the forms for “foreigners visiting India.” She had handed these forms out to the entire section full of 14 Indian nationals. At that moment the male Indian lead purser was opening the curtains that were dividing First and Business. My dad asked if there were separate forms for Indian nationals? “Of course there is sir. I shall get them for you.” Ok, now with five minutes left, this is not exactly the ideal time to be filling out forms is it? At that moment he decided to hand out some pens and I grabbed one so I could fill mine out instead of waiting for my dad to finish with my pen. I completed the form and put my tray table away at the exact moment full flaps were lowered. The gear was lowered a few seconds later and it was very clear to any regular traveler to Mumbai that he was coming in way to fast.

Arrival: We came in fast hitting the concrete extremely hard with almost instant full reverse thrusts. The brakes were slammed on hard with a very evident screeching. Anything that was not buckled in would have gone flying through the cabin the way this landing was carried out. We exited the runway at about 40 miles an hour with the reverse thrusts still engaged.

We taxied past the Indian Airlines domestic terminal first followed by the Jet Airways and Air Sahara. We eventually docked next to a Gulf Traveler 767-300 in the old colors. It was none other than A40-GV, the exact plane I had flown in December 1998 from Frankfurt to Bahrain; it looked vastly different now. We took the long trek to the non-functioning escalator down towards immigration only to find that the Gulf Traveler had just got in moments before us. At least Mumbai now has some barriers formed to create some lines. It creates less of a zoo type atmosphere. It took 15 minutes for us to get to a podium. Once that was cleared we headed on out to get our bags. Not easy as most of them had been taken on the carousel and placed on the side. It is like a maze trying to spot your bag, and once you do, you have to hurdle over people, carts and bags getting to your stuff.I managed to get all four checked in bags and we went on over to line up for customs. That was done with a two-minute wait and we out into the city that is known as Mumbai!

Verdict: Not exactly the world class Emirates I am used to. The service was very minimal and the food was no-where near the world-class standards Emirates has set over the past few years. I remember the days when I could rely on Emirates to provide excellent service with some of the best cuisine served in the sky. What happened? Have they expanded so rapidly that they lost track of quality? Before any of you say Mumbai is a secondary destination, I have had some of my best experiences with Emirates on their Mumbai flights. I hope this is not the beginning of a downward spiral for Emirates in-flight service. It would be a shame to see such a magnificent airline go down the drain like this. This was the second less than mediocre Emirates trip this year. When I had done these exact two flights back in August 2001, the service was unparalleled to any other airline out there. What happed in the past two years?

If the service on the long hauls is like what I experienced then I will continue to fly via Amsterdam on KLM and count my blessings rather than take a chance on a 14-hour Emirates flight to the States.


Emirates 856
Check In: 6 (One counter for F/C. 15 minute wait with a long line)
Lounge: 7 (Kuwait Airways Oasis lounge-Lacking in seats)
Boarding: 1 (Free for all with no I.D. check)
Seat: 7 (Comfortable for a short flight, but not up to other International airlines standards)
Crew: 5 (forced smiles, but they eventually warmed up, like they were scanning passengers)
Aircraft: 10 (Clean and carried itself well. It is an Airbus after all!)
Entertainment: 9 (No AVOD, but perfectly acceptable for this short leg)
Meal: 9 (Excellent quality and quantity for such a short flight)

Emirates 502
Boarding: 3 (Free for all again, but at least there was a separate jetway for F/C)
Seat: 7 (Fine, same as above)
Crew: 4 (Average, but completely fell apart after the meal service)
Aircraft: 5 (Filthy from the outside and it had signs of ageing inside)
Entertainment: 5 (Quality was appalling, screen was too small to top it off)
Meal: 5 (Main dish was plain and insipid, only redeeming factor was the dessert)
Arrival: 7 (The chaos that is Bombay, but the bags were out showing the priority labels worked)

90/150=0.6

Emirates scored a total of 60%. This is absolutely appalling when Emirates constantly wins awards and is recognized for its superior service.

Now for the pictures:

Take off from Kuwait
http://www.airwhiners.net/images/Anosh/KWITakeoff1.jpg
View of Kuwait City
http://www.airwhiners.net/images/Anosh/KWITakeoff2.jpg
Menu for KWI-DXB sector
http://www.airwhiners.net/images/Anosh/KWIDXBMenu.jpg
The Business Class PTV on the A330
http://www.airwhiners.net/images/Anosh/332PTV.jpg
The Business Class cabin on the A330
http://www.airwhiners.net/images/Anosh/EK332Cabin.jpg
Entering the coast of the UAE
http://www.airwhiners.net/images/Anosh/UAECoast.jpg
Moments before touchdown into Dubai
http://www.airwhiners.net/images/Anosh/DXBlanding.jpg
View of part of Dubai's terminal on take off
http://www.airwhiners.net/images/Anosh/DXBTerminal.jpg
Menu for DXB-BOM sector
http://www.airwhiners.net/images/Anosh/DXBBOMmenu.jpg
My fathers drink with a mixed bowl of nuts
http://www.airwhiners.net/images/Anosh/777drinks2.jpg
My coke with a bowl of mixed nuts
http://www.airwhiners.net/images/Anosh/777drinks1.jpg
The appetizer plate for lunch
http://www.airwhiners.net/images/Anosh/777appetizer.jpg
The main course with the dessert in the background
http://www.airwhiners.net/images/Anosh/777meal.jpg
The Business Class PTV on the 777-200
http://www.airwhiners.net/images/Anosh/777PTV.jpg
The Jet Airways and Air Sahara terminal after landing in Mumbai
http://www.airwhiners.net/images/Anosh/BOM9WS2Planes.jpg

Miscellaneous Stuff:
Emirates Business Class menu cover for both flights
http://www.airwhiners.net/images/Anosh/EKmenucover.jpg
Emirates Business Class wine menu cover
http://www.airwhiners.net/images/Anosh/EKwinemenu.jpg
Emirates Business Class wine selection
http://www.airwhiners.net/images/Anosh/EKwinelist2.jpg
Emirates in-flight magazine and entertainment guide
http://www.airwhiners.net/images/Anosh/EKmagazines.jpg
Unused lounge invitation for Dubai with map of the airport on back cover
http://www.airwhiners.net/images/Anosh/EKloungepasses.jpg

There you have it. Hope you enjoyed it. This is the first photo trip report; so let me know if this is what you guys would like in the future.

SR 103
 
Guest

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 13, 2004 1:34 pm

There was this guy with a briefcase trying to shove me to the side so he could get in front of me, I just gave him one good whack in the leg with my handbag and he knew I meant business.

I should try that sometime!!  Smile

- - -

An excellent trip report! I had the opportunity to fly Emirates once not too long ago (although in Economy) and had the same impression as you: the airline is overhyped. Emirates seats are undoubtedly the most uncomfortable I have ever sat in -- it felt equivalent in space and size to what one would expect on a high school spring break charter to Cancun. Obviously, one experience isn't enough to truly rate an airline... but it can sure to wonders to destroy a common impression of that airline.

Thank you for the report!
 
Akumas
Posts: 424
Joined: Fri Jan 09, 2004 4:53 pm

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 13, 2004 9:12 pm

Good report!
Good media backing everything up  Smile
 
keesje
Posts: 8757
Joined: Thu Apr 12, 2001 2:08 am

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 13, 2004 9:40 pm

Good, well structured & illustrated report, with enough personal opinion to make it interesting.

Though opinion, but lots of material to back it up

Excellent..
"Never mistake motion for action." Ernest Hemingway
 
Vimanav
Posts: 1439
Joined: Thu Jul 31, 2003 4:33 am

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 14, 2004 3:02 am

Anosh...

I too agree with your view that EK is over-hyped. Your trip report is an excellent and detailed effort. Just for your info, if you happen to be on Y/cl on their B777s please note that they have a 3/4/3 seating (like the standard 747) unlike most other carriers which have 9 abreast either as 3/3/3 or 2/5/2 (rare though) thereby making it really cramped. Some of their 773s are configured to have a total of 446 seats which by any standards is really a cattle car.

rgds//Vimanav
Sarfaroshi kii tamannaa ab hamaare dil mein hai, Dekhnaa hai zor kitnaa baazu-e-qaatil mein hai
 
BFS
Posts: 699
Joined: Sun Nov 04, 2001 2:33 am

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 14, 2004 9:33 am

Does sound disappointing, however I am more concerned about that picture of business class on the 777. Does those bulkhead seats recline?? I should bloody well hope so!
 
sllevin
Posts: 3312
Joined: Wed Jan 30, 2002 1:57 pm

RE: Emirates–How Over Hyped Can One Airline Be? W/

Wed Jan 14, 2004 9:48 am

I've got to say I'm really surprised by the business class seats shown. Quite honestly, they don't look anywhere near as nice as the KL seats on the MD-11, or even NW's comfy old recliners on the DC-10. Aside from the legrests, they look like domestic F seats.

Steve
 
A330Fan1
Posts: 835
Joined: Wed Jul 16, 2003 2:24 pm

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 14, 2004 10:34 am

To me, EK looks like a FABULOUS airline! I've never taken it, I should though one day. It looks really comfortable with great food!

-A330Fan1
 
SR 103
Topic Author
Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Thu Jan 15, 2004 7:39 am

Thanks, glad you guys enjoyed it. I always try to back up my opinions with reasons as I find it more interesting this way.

Vimanav,

I am very aware of the 3-4-3 seating on the Emirates 777. Thankfully to this day, whenever I have had to fly economy with them, it has been on the A330 which is decent in the back, though the seat could do with some work.

Sllevin,

The seat did kind of remind me of domestic First, but to be fair, it was far superior to any domestic First product I have experienced to date, and I have experience everyone except USAirways. But as far as it goes, it is definitely not up to the international standards of most of the airlines placed in the top 10.

A330Fan1,

Don't get me wrong, I have had some excellent Emirates flights in the past. I just think they are over hyped like so many airlines out there. In the end, I guess they are an excellent airline when they deliver what they promise. On this trip they did not.

SR 103
 
FlyGuyClt
Posts: 1579
Joined: Tue Aug 02, 2005 10:23 pm

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Thu Jan 15, 2004 10:21 am

See Anosh,

The new NWA A330 has you spoiled  Smile

Safe Flying  Smile
Florida Express, Braniff II and ......
 
NWAA330
Posts: 196
Joined: Fri Jun 27, 2003 5:18 am

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Fri Jan 16, 2004 2:57 am

Anosh,

As always a fantastic trip report with all the right details. Cant wait to see ur report on the flight back to the states. AND IM SO GLAD YOU TOOK PICTURES! lol. keep um coming.

NWAA330
To Fly is to Live.
 
SQ772
Posts: 1647
Joined: Wed Nov 07, 2001 5:16 pm

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Fri Jan 16, 2004 2:24 pm

I've not flown EK many times, just twice on rather short sectors in fact. I was on the exact same flight as you from KWI to DXB sometime in May on their 777-200s. There's nothing great about their Y seats, or food...but what impressed me most were the team of cabin crew on both the inbound and outbound sectors. They were warm, friendly and ever willing to please...I felt at that point in time that their Y service was many times better than SQs.

I've also heard that inflight service on EK is inconsistent. Maybe I was lucky to have met two excellent sets of crew in one trip.
There's always a better way to fly...
 
SR 103
Topic Author
Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Mon Jan 19, 2004 8:07 am

Flyguyclt,

Yeah, it’s all Northwests’ fault for spoiling me with the A330, which by the way was excellent on the return as well.

NWA330,

Glad you enjoyed the trip report. Not sure if I will be able to post a return trip report as I am pretty busy with school here. They really like to keep us busy here. I may just do a very abbreviated report. I will however write one on my BOM-DEL Air Sahara flight.

SQ772,

I remember you asking some questions about the flight and I recall I helped you with some information. I also read your trip report on the flight. I have found Emirates to be a very good airline in the past, but this trip was definitely a disappointment. Mainly due to the crew as I have normally had stellar crew on Emirates. I think as they grow, they seem to have become more inconsistent with the service as it lags at times. Three flights this year with them have been somewhat of a disappointment. For example on my KWI-DXB flight, the F/A across the isle was providing the excellent EK service that I have come to know and like, yet the one serving our isle was not providing anywhere near the same service. This just shows how luck plays a part in flying with them.

SR 103
 
Espion007
Posts: 1653
Joined: Mon Dec 15, 2003 9:29 am

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Mon Jan 19, 2004 1:18 pm

nice report,really gave me a feeling of actually being in your shoes.Visuals made it even better.Keep em comin'  Big grin I can recall slamming into runways-for some reason aeroflot pilots FALL into JFK every time  Smile
Snakes on a Plane!
 
emiratesa345
Posts: 2043
Joined: Thu Jun 05, 2003 10:11 am

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Mon Jan 19, 2004 1:23 pm

There's just no pleasing some people.

"You could clearly see the mansions down there and just how vastly populated the U.A.E. is."

The UAE has a population of approx. 2.5 million people. This is by no means vastly populated.

"We exited the runway at about 40 miles an hour with the reverse thrusts still engaged."

Oh please. I really don't think you could tell how fast you were really going.

"The gear was lowered a few seconds later and it was very clear to any regular traveler to Mumbai that he was coming in way to fast."

Again, how could you tell how fast you were going? I think you claim to know more than you actually do.

EmiratesA345 Smile/happy/getting dizzy
You and I were meant to fly, Air Canada!
 
UN_B732
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 2:25 am

The key word here is ABOUT. He guesstimated.
-UN
What now?
 
phatfarmlines
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 3:14 am

Oh please. I really don't think you could tell how fast you were really going.

Some airlines do list on their overhead monitors the ground speed of the aircraft.
 
SR 103
Topic Author
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 3:59 am

Ah, I was wondering when the Emirates folks would come attack me.

EmiratesA345,

I am sooo pleased to get your comments!
Happy? I am not that difficult to please.

However let me set the record straight on your comments:

The Dubai population is centered around a small area and that shows up in the way the city has expanded in a restricted area around the airport. In case you do not know there are vast tracts of desert all around where all you will find are camels.

Oh please. I really don't think you could tell how fast you were really going.

I never used the words "exactly," but rather "about." I never implied in any way that I knew exactly how fast we were going but rather what my perception was. You really should read that again.

Again, how could you tell how fast you were going? I think you claim to know more than you actually do.

You are absolutely right! How could I tell? I mean I have just been flying through BOM for 21 years and am currently in college studying aviation with a pilot’s license. I mean you must have gone through BOM on your own many times to be an expert like yourself and say I am lying. You are right, how could I possibly express my opinions. Perish the thought that someone could actually say what they think.

As far as the “know more than I actually do” claim, I never claimed anything, you did. I mean the nerve of me insulting your poor defenseless Emirates. Just because someone says something that you do not agree with about your favorite carrier is no reason to attack him or her. You have to realize that there are people out there that have different opinions than you.

There's just no pleasing some people.

You are right, just like there is no pleasing you!

Me thinks you claim to be a know it all, and all I can say is don't give up your day job!

SR 103
 
B747-437B
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 4:10 am

I think you claim to know more than you actually do.

No, I think he's just claiming to know more than YOU do. Which doesn't seem to be too hard considering that unlike your blind adulation for an airline located halfway around the world from the dump you live in, he actually flies them and is hence qualified to comment. Next time you post an Emirates trip report, we'll be glad to respect your views as well. In the meanwhile, you just come across as a whiny teenage retail clerk with some vague agenda to pursue.

As for the rest of his report, it seems highly consistent with the feedback most folks on Emirates' "cattle" routes seem to come up with. The airline is largely a product of marketing hype that you seem also to have bought into. Talk to some of the former Emirates executives (hint - there are a few of them now living in the Toronto area so you don't have far to go) and they will be the first ones to admit that to you. As I noted on another thread, their market share is eroding in their core South Asian markets already and they will struggle mightily to place their expanded lift in a few years.

So you keep living in your happy little dream world with twinkling stars projected on the ceilings (oops sorry, thats EK's latest PR gimmick) while the adults here will continue giving our business to airlines that actually deliver what their marketing promises.
"The A340-300 may boast a long range, but the A340 is underpowered" -- Robert Milton, CEO - Air Canada
 
emiratesa345
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 4:13 am

I didn't attack you. Maybe YOU should reread.

"You are absolutely right! How could I tell? I mean I have just been flying through BOM for 21 years and am currently in college studying aviation with a pilot’s license. I mean you must have gone through BOM on your own many times to be an expert like yourself and say I am lying. You are right, how could I possibly express my opinions. Perish the thought that someone could actually say what they think.

As far as the “know more than I actually do” claim, I never claimed anything, you did. I mean the nerve of me insulting your poor defenseless Emirates. Just because someone says something that you do not agree with about your favorite carrier is no reason to attack him or her. You have to realize that there are people out there that have different opinions than you."


You could be flying through or to BOM for 100 years and still not know exactly how fast you are going. Unless you were in the flight deck and you heard the Captain or FO advise that the speed of the aircraft was too great, I really doubt you could possibly know if the speed was too fast or not. I also never said you were lying. I said that you most likely had no clue what you were talking about and just put that in there. You might have to carefully read that one over because I didn't directly say it like that.

I never attacked your opinions. It is perfectly fine for you not to like Emirates. As for claiming that you know more than you do... You don't have to come out and directly say that for people to think it.

Anyway, I hope you enjoy your future Emirates flights!

EmiratesA345 Smile/happy/getting dizzy


You and I were meant to fly, Air Canada!
 
emiratesa345
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 4:17 am

B747-437B,

"Which doesn't seem to be too hard considering that unlike your blind adulation for an airline located halfway around the world from the dump you live in."


LMAO Oh Christ. I suppose India is much better than the "dump" I live in? Last time I checked we didn't have people swimming through shit in sewers just because their position in the caste system was not high enough.

EmiratesA345 Smile/happy/getting dizzy
You and I were meant to fly, Air Canada!
 
phatfarmlines
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 4:21 am

You could be flying through or to BOM for 100 years and still not know exactly how fast you are going.

How hard-headed are you? Please accept the fact that passengers can find out how fast an aircraft is going.

[Edited 2004-01-19 20:21:59]
 
emiratesa345
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 4:26 am

Thanks for your input Mark. If you are sitting inside a metal tube looking out the window, you will not know how fast you are going. If you don't believe me then I invite you to join me on a flight. I'll find out what our speed is, and you'll tell me your estimate. I am almost 100% certain you will not be able to guess.

EmiratesA345 Insane
You and I were meant to fly, Air Canada!
 
phatfarmlines
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 4:29 am

Rewind back to Reply 16:

Oh please. I really don't think you could tell how fast you were really going.

Some airlines do list on their overhead monitors the ground speed of the aircraft.
 
UN_B732
Posts: 3529
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RE: Emirates–How Over Hyped Can One Airline Be? W/

Tue Jan 20, 2004 4:30 am

There is such thing as a guess..He said ABOUT. He never claimed to know. But if someone flies in a lot. I'm sure you would feel the same way. If it feels too fast then you see full breaking.
-UN
What now?
 
emiratesa345
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 4:41 am

However in this case it wasn't like this. He said that it was a guess. There you go.

Alosha, maybe you'd like to try this little test as well? I don't know where the hell you're getting full braking from, as the aircraft hasn't even landed yet.

EmiratesA345 Insane
You and I were meant to fly, Air Canada!
 
NWAA330
Posts: 196
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 4:48 am

Emirates A345,

The fact that you even find it necessary to argue over something as inconsequential as a ground speed ESTIMATE and what someone noted they saw out of an airplane window is pathetic. Whether or not the plane was going 40 MPH doesnt really matter because either way the plane exited the runway with REVERSE THRUST STILL ENGAGED and the a/c was slammed down with immediate thrust reverse and excessive screeching. This would mean no matter what the speed the plane was going TOO FAST. I think we can all agree that SR 103 would be able to comment better than you on the speed the a/c he was on (not you) was traveling. Perhaps you also missed the point at which he states he is an aviation student with a pilots license? You also seem to assume that the plane was going slower than 40 because he could not have know it to be that but whose to say it wasn't going faster? Certainly not you.

NWAA330

[Edited 2004-01-19 20:50:26]
To Fly is to Live.
 
SR 103
Topic Author
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 4:49 am

As for claiming that you know more than you do... You don't have to come out and directly say that for people to think it.

I am not really sure what to say here. Nowhere did I say that I know more than anyone else. You are clearly saying that, not me. Yet you do realize you are coming off as a stuck up, know it all brat as I do not see anyone agreeing with your opinions here.

To me it just seems like you want to start an argument simply because I wrote a less than flattering report on your precious Emirates. Get over it, life goes on.

SR 103
 
emiratesa345
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 5:03 am

You people are pathetic. Whatever.

EmiratesA345 Smile/happy/getting dizzy
You and I were meant to fly, Air Canada!
 
L.1011
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 5:50 am

Emirates,

Your the pathetic one. You obviously have nothing better to do then to argue over something idiotic like a speed estimate. Emirates seems to be quite overhyped from reading this trip report. But, because you, a Canadian randomly decided to idolize a random airline 8000 miles away, anything critical of EK is immediately wrong. We all have favorite airlines (mine is //// U N I T E D) but the majority of us like an airline on the same continent as us. Most of us also know that ever our favorite airline, with every standard from NK to CX sucks occasionally. It's a fact of life that no airline is perfect, including your god EK. Sorry.

Derek (note lack of gay spinny smiley)
 
jaysit
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 6:56 am

I've flown Emirates in Economy class (A310 and 777) and in Business Class (A330).

Their Economy class beats most carriers hands down. Maybe some of you have incredibly high expectations from coach, but any airline that provides you a decent well-presented meal, lots of entertainment options, a good seat with a few extra inches of legroom in a modern airplane at a very competitive price, is up there in my books.

Their business class is not be at the same high technical standard as BA, but once again, their fares are very competitive, the service is always good, and its all delivered with a flair thats missing on other carriers. Of course, things may have changed in the last 2 years.

Besides, airline food is airline food. I've flown in premium classes on numerous carriers, and invariably the bread is dry, the pate is rock solid, the cheese isnt soft, the pasta aint fresh, and the filet is never served medium rare. Its mostly impossible in an airplane cabin. An airplane cabin - whether on Emirates, or BA, or Air India, or Air Tajikistan - will never be a fine dining environment. Match your expectations accordingly.

I like Emirates because generally they hit the basic notes well: bread rolls were served warm, they had plenty of ethnic choices (even if some of you dont like curry, its the best thing to eat at 37,000 feet), coffee was freshly brewed and strong, and the wines were chilled. All that at very competitive Y and J-class fares.
Atheism is Myth Understood.
 
SR 103
Topic Author
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 8:24 am

Match your expectations accordingly.

When I flew this exact same route on the exact same flights back in August 2001, the service was excellent and the food was equally great. I have also flown Emirates before numerous times to and from Europe and the service and food has been equally stellar.

Thus I do not think it was too much too expect the same level of service and food I have been receiving from Emirates for a few years now is it?

On a separate note, thanks for disagreeing with me in a mature manner rather than just shouting at me like someone else on this board. It is much appreciated, thanks.

SR 103
 
hoons90
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 10:19 am

Very nice and detailed trip report ! If I were you I'd ignore the guy that is trying to ruin your thread....
The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
 
emiratesa345
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 10:39 am

No one is trying to ruin his thread. Especially not me. Unfortunately you have trouble seeing and couldn't figure that out.

The point of these trip reports is to write a commentary about the airline. About their service, food, seats, and just the flight in general. Others then have the chance to respond about what they think.

I hardly think this is to comment about how detailed or how well written a trip report was. That's what you do in English class.


EmiratesA345 Smile/happy/getting dizzy
You and I were meant to fly, Air Canada!
 
hoons90
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 10:53 am

You say you are not trying to ruin his thread, yet you are personally insulting him and whining about something that does not really matter at all ? I think you are only trying to cause trouble here...
The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
 
funflyer
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 10:53 am

Well no one cares what you think...............................
Who cares about status?
 
emiratesa345
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 11:55 am

FunFlyer,

That was directed towards me or Hoons90?



I'm not personally insulting him. If you took the time to read the thread then you'd know I am insulting Derek A.K.A L1011.

Nice try though.

EmiratesA345 Smile/happy/getting dizzy
You and I were meant to fly, Air Canada!
 
hoons90
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 12:33 pm

Does it really matter what the personal insult was directed to ? A personal insult is a personal insult and it may cause a flame war, hence, ruining a thread. By the way, maybe the comment about the plane going too fast was just a feeling, and maybe it was noticeable ?
The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
 
emiratesa345
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 1:05 pm

A post of mine which was deleted. Allow me to rephrase.

Derek,

I'll give you another pathetic thing we can argue over. You need to learn how to write. The word is "you're" not "your". Secondly, what does my being a Canadian have anything to do with which airlines I like or dislike? The airline that I like doesn't have to be in the same continent. I guess I have to love Boeing because I live in North America? Oh, by the way, Canada is in North America. That is the reason why you're pathetic.

I realize that airlines are not perfect. They have their good and bad days, just like everything else. But making a fuss because the flight attendant only offered you ONE drink is ridiculous. If he had asked the flight attendant politely, I'm sure she/he would have been thrilled to give you another drink.

EmiratesA345 Smile/happy/getting dizzy
You and I were meant to fly, Air Canada!
 
Guest

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Tue Jan 20, 2004 2:53 pm

EmiratesA345 -- have you ever flown Emirates, or are you defending an airline you've concluded is your favorite based upon what you've read about them?

- - -

Their Economy class beats most carriers hands down.

Cramped, narrow seats will always be cramped, narrow seats no matter what the service, entertainment or food options are. As far as I'm concerned, Economy class is pretty much generic. And I would never fly Emirates's 777 since they manage to squeeze an extra set per row in Y...
 
PIA777
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 21, 2004 12:22 am

Hello,

Its no hype. Emirates is the real deal. I love that Airline.
I also love the hotel stay they give us. They always put us up
in a nice place in Dubai. I love their color scheme.

PIA777
GO CUBS!!
 
jaysit
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 21, 2004 2:57 am

I have always been provided a minimum threshold of functional service on Emirates. It never goes below a B, and frequently hits an A. In comparison, many airlines in the MidEast-South Asian arena are quite happy with a gentleman's C. As far as a 777 with 10 seats abreast is concerned, I agree it aint pretty, but I've been on far narrower seats (what about an L-1011 with a 10-abreast product on Cathay?).
Atheism is Myth Understood.
 
L.1011
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 21, 2004 4:58 am

Emirates,

Would you like to list us all the flights you have taken on EK? Oh and umm whose the pathetic one when you're arguing over a contraction?
 
9v-svc
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RE: Emirates–How Over Hyped Can One Airline Be? W/

Wed Jan 21, 2004 11:25 am

I love flying on Emirates , the flights I flew on them were great. Seat configuration and pitch has a lot to be desire through, for 3-4-3 it's pretty cramp and during flight but they make up for their good service. I will be flying with them again in feb, anyway I hope they will re-configure their 777s in the future .
Airliners is the wings of my life.
 
hoons90
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 21, 2004 11:53 am

Quotes by EmiratesA345 are in italic.

-------------------------
I'm simply saying that his whining because he wasn't offered a second drink is ridiculous.
-------------------------
The UAE has a population of approx. 2.5 million people. This is by no means vastly populated.

Oh please. I really don't think you could tell how fast you were really going.

Again, how could you tell how fast you were going? I think you claim to know more than you actually do.

You could be flying through or to BOM for 100 years and still not know exactly how fast you are going. Unless you were in the flight deck and you heard the Captain or FO advise that the speed of the aircraft was too great, I really doubt you could possibly know if the speed was too fast or not. I also never said you were lying. I said that you most likely had no clue what you were talking about and just put that in there. You might have to carefully read that one over because I didn't directly say it like that.

However in this case it wasn't like this. He said that it was a guess. There you go.

Alosha, maybe you'd like to try this little test as well? I don't know where the hell you're getting full braking from, as the aircraft hasn't even landed yet.

You people are pathetic. Whatever.


---------------------------

 Insane
The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
 
Guest

RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 21, 2004 12:12 pm

Whether or not I have flown aboard an Emirates Airline flight is completely irrelevant.

Um, no. You're bashing SR 103 because he flew Emirates and had a poor experience -- how can you defend a product you've never experienced?

While I personally think it's childish to list an airline you've never flown as your favorite, it's incredibly stupid to knock somebody for their opinion on a topic they actually have experience in when you don't have any.
 
Ryanair!!!
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 21, 2004 12:36 pm

Whether or not I have flown aboard an Emirates Airline flight is completely irrelevant...

Of course it is... that is how we assess why is the airline on our "fav" list! If you are only going to be basing it on what you read and hear, man you are the pathetic one because you ARE a SLAVE to the media. How can you possibly say this airline is your favourite (am I going to get crucified for not spelling it "favorite"?) when you have not been there personally to experience it?

There is a thing called credibility. And it becomes at stake if you only base your conclusions on "hearsay". You are still young, you need to grow up and smell the roses... realise that you have to account for what you are saying by backing it up with experiences. Solely basing it rumours and gossips makes you no better that a trashy tabloid.

I feel we have another "Singapore_Air" in the making. But take a cue from him, although he might be annoying in his non-stop rants about SIA, he is credible in his rants. He backs it up with credible references and not just based on "I heard...". Get in touch with him, you might learn a thing or two.

This forum ain't about childish nit-pickings on spelling error and arguments about "approx" and "actual" how-could-you-have-knowns... Grow up, ok? You are in the 16-20 category so I will have to give you more credit than that.
Welcome to my starry one world alliance, a team in the sky!
 
emiratesa345
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 21, 2004 12:49 pm

I'm not bashing him. I understand that he had a poor experience. That's just fine. I'm also not defending them, as I have nothing to defend them from. What the hell are you people reading?

How many people are there that when asked what their favourite car is, reply: Ferrari, Benz SLK, H2, Maybach, etc., etc.? Even though these people have never driven in one or have never had one, and most likely never will, it still remains as their favourite car. Don't give me your "childish" bullshit, because this is the case here exactly. Also, why are you so sure that I have never flown Emirates? I never said that I have, but then again no where above does it say that I haven't. Don't come to conclusions too quickly.

Again, I'm not knocking him for his opinion. I don't understand why you have such a hard time seeing that.

No not ok.

This forum also "ain't" about how well it is written, however that is what many seem to think it is for.

May your future flight on Emirates be pleasant!  Smile

EmiratesA345 Smile/happy/getting dizzy
You and I were meant to fly, Air Canada!
 
NWAgoldelite
Posts: 120
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 21, 2004 2:19 pm

Emirates345 wrote:

"LMAO Oh Christ. I suppose India is much better than the "dump" I live in? Last time I checked we didn't have people swimming through shit in sewers just because their position in the caste system was not high enough."

What kind of ignorant comment is that? There is no excuse for such a degrading comment except maybe that you are a racist. Go ahead; show us more of your intelligence with these comments. It's people like you who really spoil these forums and ruin it for everyone.
 
Ryanair!!!
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RE: Emirates–How Over Hyped Can One Airline Be? W/pics

Wed Jan 21, 2004 2:58 pm

Hear hear! Like I say, give him some credit because he is still young and sure has lots to learn in this complicated world of ours.

Emirates345, precisely, for those who have not rode in a Ferrari before, their comments and rants about how bad / good the car is, remains nothing but ramblings. Why? Because they have not driven one been in one before. But I am not saying it is wrong for them to have it as their fav car. But leave the leave the judgement calls to the ones who have the experience. No one is crucifying you for having Emirates as your fav airline, but having the experience of flying it does help a long way to give you credit.
Welcome to my starry one world alliance, a team in the sky!

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