AV8AJET
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BA (PHX-LHR-GLA) RT Trip Report

Fri Feb 27, 2004 8:22 am

Took a trip on BA with my newborn 4-month old son and my wife. I will just describe the experience we had on this round trip vacation.

Feb 8th, '04

BA 288 PHX - LHR

Being an Executive Club member I tried checking us in 24-hours prior online but was unable due to my newborn son (we requested a bassinet). Checked in 3 hours early with no line at PHX. Agent advised us that I had seat 26F (bulkhead with bassinet) and my wife had 27F!!! one row behind. I was not happy with this (long story short) but ended up giving us seats 26E & 26F. Also assigned us the seats for our LHR - GLA. Proceeded to gate 25 and had the pleasure of seeing the BA 744 that was performing the (Audi I believe charter flight) next to our gate. Our 777 arrived and around 7pm boarding began. We proceeded to the gate where priority was given to passengers with disabilities and children. We rolled our son in stroller down the jet way to the aircraft, the onboard FA advised us that there would be no room for our baby stroller onboard. He advised it would have to be gate checked and then claimed in GLA. We asked if we could have it returned in LHR because we were transferring from T4 to T1, he said "no" that couldn't be done. We boarded the airplane found our seats and they had plenty of leg room. Turned out that no one was in seat 26D so we were able to have all three seats together (3x3x3 config). Departed on time and short time later a drink service was served with a dinner. Dinner was "ok" at best, I had beef which was small chunks of beef in gravy with peas and mashed potatoes, and my wife had the chicken which she said was pretty good. In-flight entertainment was excellent with plenty of choices and the moving map was a nice feature. About 1 1/2 hours outside of LHR breakfast was served (if you call it that). It was an "ALL Day Deli" box that had a hockey puck sized sandwich, OJ, water, and a fruit bar. We arrived into the LHR area with a small hold before a nice touchdown into LHR. We then proceeded through custom & immigration and made our way to T1 for the flight to GLA.

Feb 9th, '04

BA LHR - GLA

Boarded a bus to take us to the BA A319 through the rear left side door. Flight was fairly empty and left right on time. The LCD IFE screens showed our progress along the flight. "All Day Deli' was served, rather disappointing though. I was a very "small" selection of vegetables and a dip, that's about it. I missed the sandwiches these used to serve. Flight however was good with updates from the crew and we landed on time in GLA. Proceeded to the baggage claim where our two checked bags came quickly although NO sign of the stroller. Went to baggage services and he advised us that it was in LHR and we would have it later this afternoon. After arriving in Ardrossan we had not heard from BA about the stroller. I phoned them and they advised me that they could now NOT locate it. They finally located it and would have it delivered tomorrow afternoon. It did indeed show up the next day however it was badly damaged. A few more phone calls later BA advised that I could purchase a replacement and submit the receipts when we return to the USA.

Feb 15th, '04

BA 1477 GLA - LHR

Boarded the A320 and we as usual left bang on time! Very friendly crew and the screens popped down so we could watch the moving map (GREAT feature)! Breakfast was served and happens to be the BEST in-flight meal we've ever had on a flight!!! Great job BA. Arrived in T1 and proceeded to T4 for the next flight to PHX.

Feb 15th, '04

BA 289 LHR - PHX

Shopped and waited in T4 for the announcement of the departure gate for our 777 home. We boarded the bus to a "hard" stand for our flight. ( I love this because you get to be out on the ramp and enjoy walking up the steps to the huge 777!!! Flight was good and "FULL." The flight departed over an hour late due to two passengers not showing up and then having their bags withdrawn from the aircraft. Once airborne lunch was chicken curry, strange to me for a flight from the UK to the USA but not bad. In-flight service was good with water & Orange juice offered throughout the flight. Little snacks were offered in the rear galley which was a nice feature. Later an afternoon sandwich ("All Day Deli") was served, which was excellent! Landed in PHX and proceeded through customs & immigration which was the easiest for a USA arrival that I've ever experienced.

I still love the British Airways service and I wrote this only to give you a little insight into our travels. Apart from the damage to the stroller I would HIGHLY recommend BA for international travel! The crews were the nicest in the industry and highly motivated and experienced. Hope you enjoyed this experience and sorry it was so long!!!
"To fly or not to fly there is no question!"
 
BA
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RE: BA (PHX-LHR-GLA) RT Trip Report

Fri Feb 27, 2004 8:24 am

"Generosity is giving more than you can, and pride is taking less than you need." - Khalil Gibran
 
flyboy7974
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RE: BA (PHX-LHR-GLA) RT Trip Report

Sat Feb 28, 2004 7:01 am

i flew out of phoenix on the 8th as well, and wondered why the extra 747-400 was parked on the ramp, you finally answered that for me, thanks
 
bmi330
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RE: BA (PHX-LHR-GLA) RT Trip Report

Sat Feb 28, 2004 7:22 am

A bit of subject but how did you enjoy Glasgow? I hope you enjoyed my great city.
 
AV8AJET
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RE: BA (PHX-LHR-GLA) RT Trip Report

Sat Feb 28, 2004 2:52 pm

I love Glasgow!!! One of the BEST cities in the world. I visit my relatives in Ardrossan, Crosshouse, & Troon. I love this part of the world very magical! The friendliest people on earth are the Scots! Looking forward to coming back next year! I have a British Airways book that I have asked the BA flight crews to sign over the years. It so happens that the Captain of the B772 from PHX - LHR also flew me 14 years!!! ago aboard a DC-10-30 from ATL - LGW. Small world!!!
"To fly or not to fly there is no question!"
 
SpeedbirdHeavy
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Joined: Wed Jan 14, 2004 3:39 pm

RE: BA (PHX-LHR-GLA) RT Trip Report

Sat Feb 28, 2004 3:37 pm

What is the new International walkway like? Where are customs from where you get off the plane at B25? Then, how do you arrive at the main terminal? I'm assuming that everything is underneath the B concourse?
China Airlines...Come fry with us!
 
boeing 747-311
Posts: 777
Joined: Fri Mar 30, 2001 10:29 am

RE: BA (PHX-LHR-GLA) RT Trip Report

Sun Feb 29, 2004 12:42 pm

what is an bassinet?
Come fly with US
 
AV8AJET
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RE: BA (PHX-LHR-GLA) RT Trip Report

Tue Mar 02, 2004 3:32 pm

"what is an bassinet?"

It's a little seat/bed for an infant to sit/sleep while on the airplane. Although it must be put away for takeoff and landing and I had to take him out of it when the fasten seat belt sign is on.
"To fly or not to fly there is no question!"
 
sw733
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Joined: Wed Feb 25, 2004 6:19 am

RE: BA (PHX-LHR-GLA) RT Trip Report

Wed Mar 03, 2004 11:16 am

I totally know what you mean about the chicken curry being a little weird on a UK to US flight...when in AF in 2001 from CDG to ORD there was a choice of French cuisine or Indian cuisine. I decided to go for the Indian (never even saw someone who looked Indian on the plane even!) and wasn't dissapointed. I always like to go for the dish that most people don't try! If BA has one this summer when i do ORD - LHR - ORD, I'll do it again! Glad you had a great trip
 
A330Fan1
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Joined: Wed Jul 16, 2003 2:24 pm

RE: BA (PHX-LHR-GLA) RT Trip Report

Wed Mar 03, 2004 11:31 am

hey AV8AJET

great trip report! awesome detail and explanation!

-A330Fan1
 
AV8AJET
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RE: BA (PHX-LHR-GLA) RT Trip Report

Wed Mar 03, 2004 1:45 pm

"What is the new International walkway like? Where are customs from where you get off the plane at B25? Then, how do you arrive at the main terminal? I'm assuming that everything is underneath the B concourse?"

Excellent, very modern, clean, and nice art throughout. The customs are downstairs indeed below B Concourse. You walk through a little walkway with moving sidewalk (however not working due to maintenance). At the end of the walkway you take an elevator up to the main departure level just before security. Very nice and thought out facilities and one of the best and efficient customs & immigration airports in the USA! I've been through EWR (bad), ATL (bad),and TPA (also good) and they all fail in comparison.
"To fly or not to fly there is no question!"

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