Before starting this trip I was very skeptic about the service DUO would provide. As they declare themselves they would offer again the pleasure of flying. Well they were right. I arrived to BHX and was given a fast check-in by a professional and friendly staff. Later on I had a nice time in the waiting room and a punctual departure. However the best things came on board the tidy Canadair CRJ 200 DUO operates in its fleet. Stylized music when boarding, sophisticated and helpful F/A, leather seats and fast turn-around.
During last flight on the night we had open bar, free soft drinks and a snack. I thought well that's all, however later on a full meal was served in a smart pottery and free selection of salad and bread. Near landing we were offered a cheese cocktail and tea. All this in a flight of less than 2 hours, for just £59 each way when booking in advance.
I want to make clear that I don't have any link to DUO. It's just that I was really satisfied with the service in a time of LCA fashion. However, I wouldn't classify DUO as a LCA despite its low fares and I obtained more than I would expect from the big ones (BA, AF, IB, LH). It's this the beginning of a new trend in air-transport? Any comments?
Photo © Danny Hill