Topic Author
Posts: 36
Joined: Sat Mar 19, 2005 4:26 pm

Mean SWA Cabin Crew

Sat Mar 19, 2005 7:10 pm

It was at the end of the day (1745) and I was boarding a SWA flight to UTA from OAK. Usually SWA is a caring and nice airline. Ha...ha. Not today. While I was stowing my bag in the overhead I was confronted by a flight attendant who looked...disgruntled. The words I received from her were less than polite about my bag being too large and there would be not enough room for other passengers. I looked around and laughed. I looked around the B 737-300 cabin and saw about 20 other people but being the nice person I am, I stuck it somewhere else.

During the flight I was yelled at for getting up to visit the lav and for putting my trash in the wrong spot (because they never came and collected it).

Overall i was just shocked about the service, but the next morning on my return flight they were much more kind. (probably due to the earlier time)
I frequent SWA now and have never had a bad experience sense then.

Fly safe and have fun!
Posts: 1407
Joined: Sat Apr 07, 2001 1:41 am

RE: Mean SWA Cabin Crew

Sun Mar 20, 2005 1:35 am

I am glad to read that you were willing to give Southwest another try.
God bless through Jesus, Jeff
Posts: 1286
Joined: Sun Dec 28, 2003 3:38 am

RE: Mean SWA Cabin Crew

Sun Mar 20, 2005 3:52 am

So, did you ask to see the supervisor? If she was the supervisor, did you take her name and complain to Southwest? If not, why not?
Posts: 2604
Joined: Wed Aug 18, 1999 9:09 pm

RE: Mean SWA Cabin Crew

Sun Mar 20, 2005 8:41 pm

There's a WN fllight attendant based in OAK that i've affectionately nicknamed "Omarosa."

I will do whatever she says out of abject fear.
Posts: 3603
Joined: Wed Mar 17, 2004 5:26 am

RE: Mean SWA Cabin Crew

Mon Mar 21, 2005 12:52 pm

As much as I hate WN, you gave hardly any details, which leads me to believe you weren't as nice as you say you were. All you did was give short, and seemingly abrieviated situation reports.

Hard to believe someone who is so vague in they're complaint.
Next Flights: 12/31 AS804 PDX-MCO 2/3 AS19 MCO-SEA QX2545 SEA-PDX
Topic Author
Posts: 36
Joined: Sat Mar 19, 2005 4:26 pm

RE: Mean SWA Cabin Crew

Mon Mar 21, 2005 2:59 pm

Sorry to be so 'vague'. I really am new at this stuff. Thanks for understanding!

-Chris  airplane 
Fly safe and have fun!
Posts: 1358
Joined: Thu Mar 24, 2005 8:31 am

RE: Mean SWA Cabin Crew

Sat Mar 26, 2005 11:20 am

Although I've never flown WN, I've heard really good things about it, so this kind of shocked me. But I'm glad to hear that you've had pleasant experiences since.  Smile

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