Weekend vacation to South Florida for some family time and some spring break time (even though I'm graduated). Was a great trip...here are the flight reports....
Friday, March 18
Hartford (BDL) to Atlanta Hartsfield (ATL)
McDonnell Douglas MD-88
Scheduled departure time: 428pm
Actual departure time: 425pm (wheels up at 450pm)
Scheduled arrival time:710pm
Actual arrival time:712pm
Departure gate: A11(BDL)
Arrival gate: B33(ATL)
Boarded the MD-88 with the new interior and greeted the rather young ATL-based flight rew for our flight down to ATL. I like the new interior although, as I commented to the f/a, it wasn't very "Delta." Very comfortable though- in part beause I had a middle seat free next to me on the 3-seat side. It was the first time i'd sat on the 3-seat side on the M88(normally i go for the 2-seat side behind the exit doors for more legroom). Let me tell you, the 3-seatside is about one inch or more less legroom! But if youcan get amiddle seat open, I think its worth the trade off. There was this funky Russian plane at BDL this weekend- it was parked over by the oldcustoms shack on Friday but had moved out to the tarmac adjacent to the A terminal on Tuesday morning when I returned. Does anyone know what it might be??? Looked like a 747 made by Antonov. Anyhow, this was a very smooth flight down to ATL although long by normal standards at 2 hours and 15 minutes. F/A's did the beverage service, and were some of the most attentive f/a's i'd seen recently. They even offered water bottles later in the flight. They were constantly coming through the cabin in case people needed anything, and they smiled a lot and had a wonderful attitude. The pilots were informative on the routing as welland seemed pleasant. Most passengers on this full flight were continuing their journeys to somewhere in Florida (they read off connecting gate info for every FLA destination they serve-- even Naples, Gainesville, and Key West.) We touched down in ATL, I thanked the super flight crew and met my friend jeremy outside the gate who had just flown in from LAX.Flight continued to Dallas/Ft.Worth.
Atlanta Hartsfield (ATL) to Ft.Lauderdale (FLL)
Scheduled departure time: 800pm
Actual departure time: 810pm (wheels up at 830pm)
Scheduled arrival time:945pm
Actual arrival time:955pm
Departure gate: B1 (ATL)
Arrival gate: D3 (FLL)
CSR told me upon seeing "skyteam elite" on myboarding pass "Nice to have you with us today Mr.Novak." LOL....nice personal touch. Jeremy and I board a newer 767 with the TV screens in the back (as opposed to the hanging screen)....very typical ATL-FLA flight- Delta Horizons was played, flight was 100% full, it was a Miami-Ft. Lauderdale based crew. People were definately heading down on vacation. And, like me, I'm sure they were overjoyed to have arrived prettyclose to on-time.
----really fun weekend!!------
Monday, March 21
Ft. Lauderdale (FLL) to Atlanta Hartsfield (ATL)
Scheduled departure time: 600pm
Actual departure time: 555pm (wheels up at 657pm)
Scheduled arrival time:756pm
Actual arrival time:906pm
Departure gate: D9(FLL)
Arrival gate: B25(ATL)
Thought everything was gonna be smooth sailing for my trip bak to CT after our fully-loaded 767 pushed with five minutes or more before scheduled departure. After the safety video the captain came on the PA to tell us there were 11 or so planes ahead of us for departure. After a further 20 minutes go by, the captain tells us that it'll be longer- and he wasn't sure just how long we'd have to wait. Eventually just before 7:00 we get clearance to rocket down the runway for a rather choppy ride up to ATL. Again the usual: Delta horizons,beverage service, and the f/a's were fairly friendly. The flight ended up at about 2 hours instead of the forecasted 1 hour and 23 minutes because we got caught in a holding pattern outside Atlanta. At thispoint, my 8:47 connection wasn't looking good. I was hoping my second flight (which came inbound from Ft. Myers) was also delayed. As I waited to deplane the packed 767, I phoned the 800 number and was told that the estimated departure of my BDL flight was now 925. Bad news was that it was all the way over in the T concourse. The departure monitors showed the flight as being 'CLOSED' but I decided to haul over and try anyhow. The continuation of 1689 had already departed for MSY when we got to ATL...
Friday, March 18
Hartford (BDL) to Atlanta Hartsfield (ATL)
Scheduled departure time: 847pm
Actual departure time: 920pm
Scheduled arrival time:1106pm
Actual arrival time:1137pm
Departure gate: T1(ATL)
Well, I didn't make it-- the plane was pushing back just as I got to gate T1 at 9:18. That was rather unsettling because I thought the departure would be 9:25 as it said on the phone, but there wasn't anything I could do but go to gate T6 where thespeial services counter was located Two nice DL employees helped myself along with the other 6 or 7 BDL pax to hotel accomodations at Country Inn-Sutes Airpoort South,dinner vouchers, and breakfastvouchers. She also booked us on the first flight Tuesday morning, They honestly couldn't have been nicer-- i think our delays may have been ATC related which means that she didn't have to goive us hotel rooms. Theywent out of their way to make sure all of us stranded in ATL were accomodated. Great job DL!
Friday, March 22
Atlanta Hartsfield (ATL) to Hartford (BDL)
Scheduled departure time: 710am
Actual departure time: 709am (wheels up at 719am)
Scheduled arrival time:920am
Actual arrival time:913am
Departure gate: B16(ATL)
Arrival gate: A9(BDL)
Light load on this tuesday morning- had all three seats to myself- I'd estimate 60-70 people on this one. the F/a's were again very attentive- some of the best I've ever seen. Standard beverages were servid with Biscoffs then water service was offered later in the flight just as it was on the way down. Very professional- clearly a senior ATL-based crew. Great flight with amazing view of DC area, Virginia Beach area, Manhattan, and Long Island from our cruise altitude of 39,000 feet. Arrived early and then the 738 went back down to ATL.
Summary: Two trips in thepast 2 months, and 2 mis-connects. Delta handles this much better than US- they already had me on the next flight in a row to myself, they had a hotel room already booked, and got me an amenity kit, all very quick. The reason I think DL did great on this trip isn't just that I got smiles during the good service, but when things didn't go right they were still there too. I am rooting for Delta, there is room for an airline that has not forgotten the meaning of the term 'respect.' To all Delta employees worldwide, you have my support. I hope prosperous times lay ahead.